Catering Supervisor | Cruise Whitsundays

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.   About Us Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports. Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef. From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!   About Journey Beyond Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.  Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.   About the role The Catering Supervisor is a pivotal role reporting to the Catering Chef, responsible for managing the onsite Catering team. This hands-on position oversees daily kitchen operations to provide high-quality catering across the Cruise Café & Bar, onboard vessels, and at Reefworld—a pontoon located 39 nautical miles offshore on the Great Barrier Reef. Balancing catering operations with administrative duties, the Catering Supervisor aids in private charters and special events within a fast-paced environment. Manages the onsite Catering team and daily kitchen operations. Ensures high-quality catering across multiple venues, including Reefworld. Maintains menu consistency and focuses on exceeding service standards. Oversees hygiene, cleanliness, and safety in food preparation areas while assisting with administrative duties.   About you The successful candidate will be passionate about all thing’s hospitality. You will have the ability to foster a positive team culture through good communication, collaboration and accountability. You will have a great energy and be a multitasker. You will possess the skills to deliver key responsibilities linked to Rostering, stock management, Menu Costing, and other administration tasks vital to operating a Commercial Catering Operation.   To be successful in this role you will have / be Rostering skills (with sound knowledge of the Hospitality Industry (General) Award). Experience in staff management and creating a strong, positive team environment Tech savvy with sound knowledge of POS and ordering systems High level attention to detail Ability to work flexible hours including weekends and extended hour Requirements Minimum 3 years in a similar position, preferably with bulk food preparation experience Cert III in Commercial Cookery (Mandatory) HLTAID011 – Provide First Aid & Cardiopulmonary Resuscitation (Mandatory) Food Safety Supervisor (Level 1 - SITXFSA005 Use hygienic practices for food safety & Level 2 -SITXFSA006 Participate in safe food handling practices) (Desirable) National Police Clearance (Mandatory) Benefits Generous discounts on Journey Beyond travel and experiences An attractive salary and positive work environment Study Assistance Policy A career with opportunities for progression, transfers, and secondments Employee Referral Policy Parental Leave program Purchased Leave policy Private Health discounts Employee Assistance Program Discounts on Journey Beyond merchandise Discounts at the Cruise Café & Bar Discounts at the bar on board vessels Free public transport Salary sacrifice remote area benefits   Applications will be processed in the order they are received, so don’t delay, apply now!