Junior Client Funding Operations Specialist

About Sinch We are Sinch, a global leader in cloud communication, offering innovative solutions that power seamless customer experiences through SMS, voice, video, and messaging. Our technology enables businesses to engage with customers around the globe efficiently and effectively. With a presence in more than 50 countries, our team is passionate about pushing the boundaries of what's possible in communication. About the Role We are looking for dedicated Anti-Fraud Engineer who is focused on combating fraud to come join our team. In this role you will help drive efforts in fraud prevention / detection and limit the impact of fraud such as AIT (Artificially Inflated Traffic) and phishing. This is achieved through deep analysis, troubleshooting, monitoring, and configuration of our products / tools. It is important that we are constantly looking for new fraud trends, with this in mind it’s important that you are you analytical in your thinking and identify solutions for the problem(s). The role requires you to think outside the box to challenge the ways we are working and automate routines as much as possible. The Anti-Fraud & Quality team has members located globally. We believe in teamwork and this challenge will require good communication skills not only within the team, but across other teams as well as other product lines. As an Anti Fraud Engineer, you will: Monitor and prevent fraud proactively across systems, identifying potential threats and vulnerabilities in real-time. Develop and enhance fraud detection techniques, leveraging both existing and innovative tools to mitigate fraud risks. Document fraud detection processes and procedures to ensure consistency and maintain comprehensive records for compliance and operational purposes. Collaborate with cross-functional teams (e.g., engineering, security, and product) to provide support and guidance on fraud-related issues and best practices. Assist Account Managers by providing expertise in fraud prevention, ensuring that clients understand and implement effective anti-fraud measures. In order to be successfule for this role, we believe you have: Degree in Computer Science or a related field, or equivalent practical experience. Experience in telecommunications and/or messaging systems, with a strong understanding of their fraud-related vulnerabilities. Strong data analysis skills, with the ability to extract actionable insights from large datasets. Experience in report building using data visualization tools like Tableau or similar platforms. Familiarity with application monitoring and logging tools (e.g., Datadog, Elasticsearch) for tracking system performance and identifying anomalies. Problem-solving mindset, with the ability to think critically and adapt fraud detection strategies to new and evolving threats. Our corporate language is English, please submit your application in English Benefits FAMILY FIRST: We offer 26 weeks of paid leave for the primary caregiver and four weeks of or the secondary caregiver. Because family always comes first.  CELEBRATE YOURSELF: Sinchers can take a day off on their birthday to celebrate with their loved ones.   TAKE A BREAK: Balance is key. That’s why we offer a generous annual leave program so Sinchers can rest, recharge and come back refresh.   STAY HEALTHY: We cover a monthly fitness allowance and offer wellness programs to keep our Sincher’s body and mind in top shape.  TAKE THE NEXT STEP: Sinchers have access to coaching, career development support, and professional online courses to keep growing.  CARE FOR YOURSELF: We offer free virtual counselling through our global Employee Assistance Program – Sincher’s mental health matters as much as their physical health.   MAKE AN IMPACT: Sinchers get paid time off to volunteer for causes that matter for them – it’s their time to make a difference for the community.   TREAT YOURSELF: We offer discounts on retail, entertainment and more through our Reward+ program.  Our Values At Sinch we “Dream Big”, “Win Together”, “Keep it simple” and “Make it Happen”. These values are our foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results. Bring your authentic self to Sinch Here at Sinch we embrace diversity and work to create an inclusive workplace where everyone can thrive. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us. If this role isn’t what you’re looking for, please consider other open roles on our career page: Sinch Careers Our Hiring Process At Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience, and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties deciding in this process and welcome you to ask any questions you may have at any stage of the process. Requirements

Full-time position based in Melbourne CBD  Non-conforming lender - our client provides a flexible approach to the assessment of their client's finances  Great Career Progression with a supportive team environment.    About Our Client   Our client is a family owned and managed business with headquarters in Melbourne, Victoria. For over 75 years, they have given hope to borrowers who have been turned away by the major lenders and banks. By providing a flexible approach to the assessment of their clients' finances, they have supported countless families with opportunities to secure their future. Their team of professionals share a wealth of experience across all areas of banking and finance, having financed more than 30,000 dwellings to date.    About The Opportunity   We are currently looking for a proactive Credit Analyst to join our client’s team. Reporting to the Credit Manager you’ll play a key role in the assessment and processing of mortgage applications. This is a fantastic opportunity to further your credit experience in a non-conforming lending environment, where you’ll be exposed to a variety of client scenarios and learn how to assess applications that sit outside the traditional lending space.    You’ll work alongside a supportive team of Credit Analysts, BDMs, and the Senior Leadership that will help you grow in your credit career.    Key responsibilities, you will be:    Prepare, assess, and submit consumer and business loan applications in line with internal policies.   Oversee scenarios and workshop deals in collaboration with the Credit Manager and other senior stakeholders.   Build and maintain strong working relationships with brokers, sales teams, and internal departments.   Identify opportunities to enhance credit processes and procedures for efficiency and compliance.   Complete due diligence across all applications, ensuring alignment with NCCP, AML/CTF, and Privacy obligations.   Support internal reporting requirements and contribute to operational excellence initiatives.       About You   A minimum of 3 years’ experience in credit analysis or underwriting, ideally within mortgage, finance, or banking sectors.   Familiarity with ApplyOnline or loan origination systems.  Exposure to non-conforming lending will be highly regarded.   Solid understanding of mortgage lending and complex financial structures, including companies and trusts.   Excellent interpersonal skills and a natural ability to build trust with internal and external stakeholders.   Strong organisational skills and the ability to juggle multiple priorities in a fast-paced environment.   Prior experience holding a Delegated Lending Authority (DLA) will be highly desirable.   A positive and professional attitude, with the willingness to be onsite in the Melbourne office 5 days per week.    How to Apply  Please apply via LinkedIn and provide a copy of your resume. If you would like to provide a cover letter, that would be welcomed.  Any questions can be directed to Celine Drogat at cdrogat@partaletalent.com.au    No Agencies thank you. 

Lead the evolution of portfolio strategy and client outcomes in a high-impact leadership role at the forefront of investment innovation. At Zenith Investment Partners, we’re offering an exceptional opportunity for a Head of Portfolio Solutions to join our dynamic and high-performing team. This is a highly visible leadership role where you’ll shape strategic investment outcomes, collaborate across functions, and engage directly with clients and stakeholders. You’ll be empowered to drive innovation in portfolio construction, reporting, and client engagement, while mentoring a talented team and contributing to the broader strategic direction of the business. Your key responsibilities as a Head of Portfolio Solutions will include: Driving client portfolio construction and fund selection in collaboration with the Portfolio Solutions and Asset Allocation teams. Overseeing the delivery of timely, accurate reporting, including market updates, performance attribution, and client reporting. Managing client relationships, addressing portfolio queries, and representing Zenith in Investment Committee meetings. Driving strategic initiatives and operational improvements, including system enhancements and cross-functional collaboration. Mentoring team members and developing new client reporting capabilities to support evolving business needs. Monitoring portfolio performance and risk, ensuring alignment with benchmarks and regulatory requirements. You will need the following experience and skills to join us as a Head of Portfolio Solutions: You must have at least 10 years of experience in investment research, funds management, or a related financial services environment. You will have a strong background in portfolio construction, fund selection, and performance analysis. You should possess excellent leadership and stakeholder engagement skills, with the ability to influence at all levels. You must be highly proficient in Microsoft Office tools, with experience using Bloomberg and MSCI Barra considered advantageous. You will hold a finance-related degree and ideally a postgraduate qualification, reflecting your deep technical and strategic expertise. Zenith Investment Partners is one of Australia's leading investment research and consulting businesses, specialising in managed funds research, consulting and investment solutions for financial advisers and their clients! We foster a culture that values leadership, innovation, and collaboration. Our team thrives in a flexible and inclusive environment that supports professional growth, cross-functional teamwork, and continuous improvement. Whether you're leading strategic initiatives or mentoring future leaders, you'll be part of a business that values your impact and supports your development. Benefits: The opportunity to make your mark on the success of a fast-paced entrepreneurial company that is growing rapidly internationally A pleasant, ambitious and professional working climate with good opportunities for further development A culture that is about continuous learning and development to ensure that we retain our brand integrity within the global investment industry Commitment to foster an environment that welcomes individual perspectives, backgrounds, and life experiences Eligibility of discretionary bonus 4 days study leave per annum $4,000 p.a. study allowance paid for successful completion of approved courses (in accordance with Continuing Professional Education policy) A range of wellbeing offerings and discounts on everyday spending Flexible work options under our Versatile Work Practices Apply now and we'll aim to get back to you with feedback within 5 working days.

Step into a client-facing role where your investment expertise and relationship skills will directly shape portfolio strategies and client outcomes across a dynamic and growing business. At Zenith Investment Partners, we’re offering an exciting opportunity for an Investment Consultant to join our high-performing consulting division. This role offers the chance to work closely with clients, portfolio managers, and sales teams, contributing to strategic investment decisions and delivering tailored consulting solutions. You’ll be exposed to a wide range of asset classes and investment structures, with opportunities to lead client engagements, develop market insights, and grow your career in a collaborative and intellectually stimulating environment. Your key responsibilities as an Investment Consultant will include: • Preparing for and participating in client meetings, including investment committee meetings, and managing follow-up communications and reporting. • Taking responsibility for assigned client relationships, including account management and responding to ad-hoc investment queries. • Leading sector-specific research and maintaining up-to-date knowledge of fund managers, investment processes, and products. • Supporting the sales team with prospective consulting clients, including participating in meetings and preparing documentation. • Producing high-quality client materials such as presentations, quarterly reports, and market commentary. •  Collaborating with internal teams to aid with trading, client reporting, monitoring portfolios for mandate compliance, and contributing to the development of investment content. You will need the following experience and skills to join us as an Investment Consultant: • You must have at least 5 of experience in investment research, financial planning, funds management, or a related financial services environment. • You will have strong relationship management skills and the ability to communicate complex investment ideas clearly and persuasively. • You should have a sound understanding of portfolio construction, investment structures, and financial markets. • You must be proficient in Microsoft Office tools, particularly Excel and PowerPoint, and ideally have experience with CRM systems such as Salesforce. • You will hold a finance or business degree and RG146 compliance, demonstrating your commitment to ongoing training, study and upholding professional standards in financial services. Zenith Investment Partners is one of Australia's leading investment research and consulting businesses, specialising in managed funds research, consulting and investment solutions for financial advisers and their clients! We foster a culture that values collaboration, continuous learning, and personal growth. Our team enjoys flexible work arrangements, hybrid work options, and regular team events that build strong connections. We support professional development through structured learning opportunities and encourage initiative and innovation in everything we do. Benefits: • The opportunity to make your mark on the success of a fast-paced entrepreneurial company that is growing rapidly internationally • A pleasant, ambitious and professional working climate with good opportunities for further development • A culture that is about continuous learning and development to ensure that we retain our brand integrity within the global fund industry • Commitment to foster an environment that welcomes individual perspectives, backgrounds, and life experiences • Eligibility of discretionary bonus • 4 days study leave per annum • $4,000 p.a. study allowance paid for successful completion of approved courses (in accordance with Continuing Professional Education policy) • A range of wellbeing offerings and discounts on everyday spending • Flexible work options under our Versatile Work Practices Apply now and we'll aim to get back to you with feedback within 5 working days.

Full-time, permanent position based in Australia (remote). To apply for this role, you must be based in either the Australian state of Victoria or New South Wales. Salary $100,000 - $110,000 (depending on experience), plus super and profit share.  Closing date: 1st August 2025 Industry: Education and Software, with a focus on medical and health professional education. In this role, you will be responsible for effectively building and maintaining key relationships with a number of customers. You will lead and take operational ownership of customer contracts and relationships while collaborating closely with customer delivery specialists in the customer success team. At risr/ our software and services help institutions, such as Universities, Specialist Medical Colleges and regulatory bodies, achieve digital transformation of their assessment processes (written and clinical exams, workplace-based assessments, etc). Requirements Responsibilities Customer Relationship Building: Establishing and nurturing long-term relationships with customer stakeholders at multiple levels in their organisation. Customer Account Management: Overseeing the customer’s account to ensure they receive the value and products promised as well as prompt and accurate contract and account management. Information and Data Management: Utilising a central platform to consistently manage the contract throughout its duration. This includes tracking and monitoring project milestones to ensure timely delivery or recording and reporting any changes in the implementation process. Contract and Renewal Management: Facilitating all aspects of the customer's contracts, including preparing licence reconciliations, licence renewal processes, payment negotiations and requirements and opportunities for providing quotations. Cross-Selling and Up-Selling: Recognising opportunities to offer additional risr/ products or services that benefit the customer, preparing and delivering quotes and making any required contract revisions. Communication: Acting as the primary point of contact between the customer and risr/ for anything that is not day-to-day support. Needs Assessment: Identifying customer needs and ensuring they are met through appropriate risr/ solutions. Issue Resolution: Addressing and resolving any customer concerns or escalations promptly in collaboration with other team members as required. Product Knowledge: Maintaining a good understanding of the risr/ products as they develop and are updated. Continuous Improvement: Having a deep understanding of the customer in order to respond and adapt to the way they change and evolve to ensure that we continue to deliver optimal service and value. Accountabilities Customer Retention: Accountable for retaining customers and renewing contracts. Customer Satisfaction Scores: Accountable for achieving target satisfaction metrics. Revenue Targets from Existing Customers: Accountable for meeting financial goals related to cross-selling and up-selling. Accurate Reporting: Providing ongoing transparent and accurate reports on customer health and account status to their team and the rest of risr/ using synchronous and asynchronous methods. Customer Advocacy: Ensuring the customer’s voice is heard within risr/ to influence product and service improvements by understanding customer needs and contributing to our product development activities.  Experience At least 5 years experience as an Account and Relationship Manager - ideally within Software as a Service (SaaS), and beneficial if focused on delivering solutions in the context of higher education or health professional education. Experience and skill in handling contractual negotiations, reconciliations and revisions. Digital Transformation exposure utilising SaaS solutions and services. Technical-minded and solution-oriented. Excellent communication and stakeholder management skills. Ability to build a detailed understanding of assigned clients and their evolving business needs. Proven understanding of commercial decision-making. Knowledge of the Asia-Pacific region's education and business landscape, trends, challenges, opportunities, buying styles, behaviours, practices and approaches. Ability to demonstrate a deep understanding of customer strategies/objectives. The ability to take a collaborative approach to relationship building and any sales-related tasks. Ideally, experienced with Monday.com for information sharing and process oversight. Who we are looking for Culturally: The nature of our self-managed, remote working culture means that it’s not for everyone. Our cultural principles include having a proactive, can-do attitude that is both positive and enthusiastic. Technical Skills: Contract negotiation, execution and renewal skills. Aptitude to develop a good understanding of the risr/ products and services range quickly and to translate customer challenges into value-based solutions. Problem-Solving Skills: Problem-solving skills and the ability to think on one’s feet are essential, as well as being capable of devising commercial, technical and creative solutions alongside team members. Communication Skills: Effective communication and expectation setting with clear, concise and consistent communication, both internally and externally. Time Management: Prioritise tasks, set goals, and allocate time wisely to enhance productivity while remaining adaptable to unexpected events. Initiative: Being self-starting and having proactiveness is key when handling multiple customers. Team Collaboration: Routinely work and collaborate with other team members such as sales/marketing, delivery and development to resolve customer challenges and provide feedback on market direction. About us The risr/ mission is to provide technology to enable every ambition. The risr/ platform enables doctors, dentists, nurses and other health professionals to apply and pay for assessments, be assessed effectively and advance through their courses and training programmes so that they can ultimately provide high-quality patient care and promote health. Our software and services help institutions, such as Awarding Bodies, Universities and Postgraduate Specialty Medical Colleges, achieve digital transformation of assessment processes, for example, written and practical exams and workplace-based assessments. We are growing rapidly in international markets in Australia, Canada, Asia, Ireland and beyond. For example, over 60% of doctors in the UK are assessed using risr/ products. In Australia, we are working with almost 40% of medical schools and are growing rapidly in this region since establishing a local team in 2021. What you can expect at risr/ We keep things radically simple, we are natural born collaborators, we’re hungry for innovation, and we always do the right thing - even if it’s harder or requires us to go the extra mile. As we continue to grow, some business travel across Australia will be required to meet our customers in person and nurture strong, effective relationships. Due to the nature of our work and having teams based in multiple time zones, there will be a requirement for the successful applicant to work outside of regular office hours, in the evening / early mornings or on the weekend. We are careful to ensure that team members are not required to do this regularly, and with our flexible working arrangements, our team manage their regular working time around any out-of-hours work that may be required. Benefits Our people enjoy a very high level of trust, autonomy, flexibility and transparency, including: Work from home, at a co-working space or set up an office near your home.  Freedom to choose your equipment and training as you see fit. Freedom from corporate bureaucracy which slows people down and stops them from giving their best. Access to open-book finances: everyone in the company knows our income, outgoings, what we have in the bank and everyone’s salary. A generous salary, benefits package (including enhanced parental leave policies based on length of service) and participation in profit share. A Health and Wellbeing Allowance of £1,200 (or equivalent in AUD) per annum.   risr/ pays for your internet.  risr/ pays for mobile phone and contract.  risr/ provides genuinely flexible working and autonomy.  risr/ allows you to set your working routine to suit you based on your role and team.  risr/ has no defined maximum holiday allowance - you are free to manage your own time. Participation in risr/ profit share. 25% of the profits risr/ makes is split equally between the risr/ employees. If you feel like this is the role for you, please continue to fill out the application form. Please note that we want to hear from you as an individual when you are applying to work at risr/, and all content in your application should be original and your own. Only applications with a cover letter will be considered. Come and join us – we promise you won’t have worked for a company quite like it! Please note that the interview process for this role will be a three-stage process, including a skills-based practical interview, and we will endeavour to invite people to the initial interview stages from the week beginning 11th August. risr/ is an equal opportunities employer, and we do not exclude people on the grounds of sex, gender preference or reassignment, pregnancy, parental status, race, marital / relationship status, disability, age, religion, belief or sexual orientation.

Location: Sydney/Melbourne Only. Please do not apply if you do not reside in Australia. About Infosys Consulting As a Senior Principal within Infosys Consulting, you will pursue and grow deep client relationships, operating at the executive and senior management levels. You will also provide leadership on our most critical engagements, working closely with diverse Infosys and client teams to drive successful outcomes. Finally, you will be one of the key leaders in our APAC firm – from developing our next generation of leaders to disruptive, innovative new service offerings, you will be empowered to lead and create a successful consulting practice. Requirements Context The Governance, Risk and Compliance Practice is a key strategic Practice for Infosys Consulting. The Practice primarily focuses on assisting clients with assessing their GRC capability and providing transformation solutions to lift that capability together with our strong and tested technology powerhouse, bringing awarded product and platform partnerships to the table. Role summary Develop offerings, diagnostics, strategies, road maps, and business solutions for GRC initiatives either led by the GRC Practice or in collaboration with one of our other Practices. Lead complex engagements through their lifecycle; collaborate with others to identify, sell and deliver consulting engagements dealing with GRC and/or strategic transformation. Build and maintain strong relationships with internal stakeholders and clients. Contribute to the firm building through recruitment, mentoring, training, Intellectual Property generation (issuing POVs, Whitepapers, Thought Leadership etc.) and networking extensively with industry experts and forums.   About The Team We are a team of experts with extensive industry and consulting experience in governance, risk, compliance and audit. We collaborate with our Consulting Partners to bring the best of GRC and technology together, including Data Security, Data Regulatory Reporting and Cyber Security Risk to deliver solutions to our clients that will help them manage their risks in a best-practice manner. Measures of success Create and lead consulting engagements by realising benefits and meeting agreed timelines, budgetary, and quality measures. Deep GRC industry experience and domain knowledge in GRC technology. Experience in delivering transformation/uplift across various GRC components. Achievement of revenue contribution and utilisation targets. Practice and capability development. Ability to effectively engage with senior stakeholders and be recognised as an Industry Thought Leader; ability to build trust to help customers determine and deliver against their strategic priorities. Requirements 12+ years of experience in a governance, risk and/or compliance (GRC) role within a professional service consulting environment, corporate environment, or both. Technology risk domain experience in the industry or from another IT consulting organisation. Experience leading the construction of deals and leading a team to deliver solutions. Project methodology understanding is essential. Client and industry networks to build your own internal client base and build your portfolio. Ability to understand succinctly client needs ranging from business strategies, information requirements, processes, risk & compliance frameworks and related technology to help them create, validate and execute solutions using our offerings, other PoV and innovative solutions with our technology powerhouse Infosys. An astute problem solver who can hear a customer proposition in GRC and related technology matters and respond quickly and effectively with a clear solution. Strong analytical and problem-solving skills to tackle complex business problems. Great communication skills (written, verbal and presentation) with an ability to build presentations to create offerings and responses to customer initiatives and articulate those succinctly. Proficient in articulating a GRC position to our leaders, but relatable enough to be an effective trainer for more junior members of our team and business. Proven ability to lead, develop and guide teams to ensure successful outcomes and foster growth, development and mentoring of more junior team members. Create and maintain a result-oriented and positive collaborative culture within the organisation and within client engagements with the right energy, resilience and proactive and inclusive attitude to work. Effective stakeholder engagement and influencing skills at all levels – both internal and with client engagements. Establish, maintain and develop strong relationships – both internal stakeholders and with clients. An amazing team player who is willing to take ownership of tasks and drive initiatives to conclusion and be a 2IC to the Associate Partner. The ability to pivot across a range of tasks with brilliant time management skills and someone who enjoys working on a variety of collaborative opportunities across all of Infosys. Tertiary qualifications in Law, Compliance or Risk Management and Technology would ideal Benefits We offer you great opportunities within a dynamically growing consultancy. If you are looking for a progressive company where you are not just a cog in the wheel, but where you can truly shape our future and the future of our clients, then you are the right individual for this opportunity. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a cooperative work environment, and interesting training opportunities.