Store Manager and store supervisor

31 North Rd, Lilydale VIC 3140, Australia
🍕 Position: Restaurant Manager
Location: Bubba Pizza Lilydale – Victoria, Australia
Employment Type: Full-time / Long-term/ Casual
🔥 Step Up and Lead One of Lilydale’s Favourite Pizza Stores!
Bubba Pizza Lilydale is looking for a dedicated and hands-on Restaurant Manager who can take full responsibility for the performance and success of the store. This is a leadership role for someone with strong food industry experience and a love for hospitality.
Key Responsibilities:
Oversee and coordinate all store operations to ensure daily efficiency
Hire, train, develop and schedule team members
Set performance goals and motivate staff to meet KPIs
Maintain food preparation standards and product consistency
Ensure compliance with food safety, OH&S and workplace policies
Handle customer complaints with professionalism and resolution focus
Create staff rosters based on budget and forecasted demand
Manage inventory: ordering, stock control, wastage reduction
Ensure store cleanliness and maintenance is up to standard
Liaise with delivery drivers and manage delivery times
Monitor performance metrics such as order accuracy, speed, and customer satisfaction
Enforce discipline and performance feedback among staff
Promote upselling and local area marketing when possible
Coordinate closely with franchise support and head office for compliance and updates
Requirements:
Minimum 6 Months-1 Year in a management or supervisory role in food/hospitality
Pizza shop or quick-service restaurant (QSR) experience is highly preferred
Strong leadership and communication skills
Proven ability to work under pressure and manage a busy team
Excellent customer service focus
Deep understanding of food hygiene and kitchen safety standards
Skilled in rostering, ordering systems, and POS
Must have a valid driver’s licence and own reliable car
Must be available for all operational hours:
Monday–Thursday: 4 PM – 10 PM
Friday–Sunday: 12 PM – 11 PM
Must be reliable, punctual, and highly responsible
Permanent work rights in Australia
📌 Only Apply if You Meet All Requirements
🍕 Position: Store Supervisor
Location: Bubba Pizza Lilydale – Victoria, Australia
Employment Type: Casual / Part-Time / Full-Time (depending on availability)
🏆 Be a Key Leader in Our Store Operations
We are looking for an energetic and dependable Store Supervisor to help manage day-to-day operations at Bubba Pizza Lilydale. You will assist the manager, support the kitchen and counter team, and ensure every shift runs smoothly and efficiently.
Key Responsibilities:
Lead shifts and guide staff to meet service standards
Monitor kitchen workflow and ensure food is prepped and served promptly
Provide excellent customer service at counter, phone, and delivery coordination
Train and support new team members
Check and record temperature logs, cleaning tasks, and food safety compliance
Manage opening and closing routines, including till and cash handling
Coordinate with drivers for on-time deliveries and order accuracy
Assist in stock take, restocking and notifying shortages to manager
Support in handling minor disputes, errors, and customer feedback during shift
Take initiative during busy periods to ensure staff are in the right place
Requirements:
At least 3 months of experience in a hospitality or food industry role
Must have prior pizza shop or kitchen experience
Strong communication and basic leadership skills
Must be confident working in a fast-paced, team-oriented environment
Familiarity with using POS systems and handling basic cash processes
Knowledge of hygiene practices and ability to follow food safety procedures
Must be reliable, punctual, and trustworthy
Must have a valid driver’s licence and access to a reliable car
Flexible availability to work weekdays, evenings, weekends, and public holidays
Legal right to work in Australia
📌 Only Apply if You Meet All Requirements
Negotiable Salary