Description

About Us: The Gladstone Central Hotel is a well-established property in the heart of Gladstone CBD. We’re committed to delivering a warm, welcoming experience for every guest - and our reception team plays a key role in that. About the Role: We’re seeking a customer-focused Receptionist to join our front office team. This role is perfect for someone who enjoys hospitality, takes pride in their work, and thrives in a fast-paced environment. Key Responsibilities: Welcome and check in guests in a friendly and efficient manner Handle reservations, cancellations, and guest enquiries (phone, email, in-person) Process payments and maintain accurate records Assist with administrative tasks and provide support to management Coordinate with housekeeping and other departments to ensure a smooth guest experience About You: Previous experience in a receptionist or front desk role (preferred) Strong communication and customer service skills Well-presented, reliable, and friendly Able to multitask and work under pressure Flexibility to work weekdays, weekends, and public holidays How to Apply: You can email your application to : jan******@******.au + click to reveal . REVEAL_DETAILS