New South Wales Call Centre & Customer Service Job Listings

Junior Account Coordinator63499837096579110

Join Loadshift – Where Tech Meets Logistics Part of the thirteen-time Webby award-winning Freelancer.com group We’re looking for a friendly, motivated Junior Account Coordinator to join our Sydney Operations Team. This is a great opportunity for someone early in their career who enjoys working with people, is confident on the phone, and wants to learn and grow in a fast-paced, supportive environment. What You’ll Be Doing Support customers: Help businesses get their transport jobs organised and running Solve problems: Step in when issues arise and help coordinate solutions Use your phone skills: Reach out to clients and carriers as needed to keep jobs on track Build relationships: Become the go-to person for your portfolio of customers Collaborate with the team: Work closely with sales, support, and ops to deliver great outcomes What We’re Looking For You're comfortable speaking on the phone and enjoy helping people You're organised, dependable, and proactive You like solving problems and keeping things on track You’re a team player with a positive, can-do attitude Bonus: Experience in admin, logistics, hospitality, or customer service is a plus Why You'll Love Working Here $75k OTE ($55k base + uncapped commissions) - with strong performers regularly earning well above this Weekly Friday lunches with rotating local cuisine Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals. Fun social events (we once built a turf soccer field in the office!) Fully stocked kitchen, harbour-view bar, and beer taps Weekly company-wide town halls with live Q&A from our CEO Stunning Sydney office in Grosvenor Place Clear growth pathways — many of our leaders started in junior roles Supportive, inclusive team environment Be Part of Something Bigger Loadshift is on a mission to simplify freight for businesses across Australia — and as part of Freelancer.com, we’re helping create jobs and opportunity at a global scale. You’ll be making a real impact from day one.

Sydney NSW, Australia

A$75,000/year

Workable

Service Delivery Lead

First Focus is Australia's best mid-market Managed Service Provider, bar none (check it out! We got named the best MSP in Aus for the 8th year running at CloudTango dot com). We are growing fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a motivated and very focused company, with almost 20 years of consistent growth and we're continuing to win new clients and challenge ourselves to take on new things. We pride ourselves on being a genuinely great place to work, with a dynamic values centred culture, clear vision and strong leadership. We only hire the best people and are a looking for a dynamic IT professional with a deep understanding of both IT Service Delivery and the needs of enterprise clients to take on this great role. We are looking for the best Service Delivery Lead in Australia. Why would such a talented individual consider coming to First Focus? What makes First Focus better than where you are today? Be supported by our management team to seamlessly deliver services to our largest clients We understand the value you deliver, and we will make sure your voice for your team is heard! We find and retain the best. Best Onsite Technicians at the client's site, best technical escalations best team leads, best Project Engineers, best team! We know this isn't enough. If you are who we hope you are, you want personal growth, career opportunities and to be able to make and own change. All of those things are found at First Focus. The Role: We’re looking for an experienced and passionate Service Delivery Lead (SDL) to lead one of our pods (a high-performing national team of support technicians) to deliver exceptional service to a portfolio of our clients. This role combines service excellence, team leadership, and operational oversight. You’ll contribute to the end-to-end service experience for our clients, ensure SLA adherence, support day-to-day operations, and deliver continuous improvement. You’ll work closely with internal teams such as Dispatch, Projects, and Client Services to ensure service delivery is seamless and aligned with client needs. You’ll also play a role in escalations, working directly with clients and often being the first point of contract, working with stakeholders across the business to get the best for clients,. Requirements The perfect candidate for this role will be technically literate, and have solid experience liaising directly with customers, helping ensure service delivery and support agreements are met and exceptions are captured and addressed. If you are at the top of your game in a MSP, MSSP or integrator or bring relevant experience and are looking for the next big step, this could be it. Rather than give you a long list of wants, we'll keep this brief. The following four things are non-negotiables: Demonstrated experience in Service Delivery or a closely related discipline inside an MSP, MSSP, or IT integrator environment Solid commercial acumen, with the proven ability to deliver outcomes for clients Deep understanding of ITIL-based service delivery and a passion for structured, high-quality client service Outstanding communication and stakeholder management skills, with the ability to build trust and influence outcomes A proactive, accountable, solutions-focused mindset and strong attention to detail Values that align with ours — visit the About Us page on the First Focus website to learn more Benefits First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include: Competitive salary package All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors First Focus understands the importance of flexibility for a satisfying work-life balance and activity work to ensure our team have a life outside of work ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 10 paid study days per year and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course) Staff are encouraged to take advantage of our weekly internal training sessions and library Opportunities for personal and professional development with our FastTrack mentoring program We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment Option of a Tesla company car as part of your ongoing employment package (conditions apply) Regular social events and a great team culture! First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

Mascot NSW 2020, Australia

Negotiable Salary

Workable

Service Engineer

Our belief: At SOLPLANET, we are driven by a simple idea: solar for everybody We strive to create the best possible experience for distributors, installers and end users That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly Who We Are: Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions AISWEI has more than 15 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China With 32 GW of annual production volumes (2024), AISWEI is one of the largest manufacturers of solar string inverters world-wide AISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider Our team passionately believe that that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide – every day How you´ll help us: As a Service Engineer: Provide technical troubleshooting support to installers and other customers via phone or digital channels Provide commissioning support (remote or on-site) Actively collaborate with international and local colleagues/departments to effectively resolve customer issues Plan and coordinate the logistics to dispatch inverters for replacement and assist in the collection of inverters Support the qualification, onboarding and management of new service partners Accurately document all relevant case information using CRM software Deliver training sessions to customers or internal colleagues Continuously identify opportunities to improve products and processes in order to improve customer satisfaction and company cost-effectiveness Regularly collect feedback such as customer satisfaction to assist in continuous improvement of the after sales process Requirements Your background and skills: Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines. Business fluent in English. In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc. Ability to work independently and focused in a dynamic, fast-paced environment Prior work experience in a PV related industry is not a necessity but will be an advantage Your attributes: Self-motivated and performance driven Excellent interpersonal and communication skills Can-do attitude and hands-on mindset Proactive, dynamic, solution and customer oriented Benefits What we offer: Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment Assisting you in to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise Providing you the unique opportunity to be part of an ambitious, energetic and rapidly growing Solplanet team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term path within the renewable energy industry By submitting your application, you declare your agreement to saving your application data at Aiswei B.V, and that such data may be used for internal purposes in the context of the upcoming application process. If there is no employment, the data will be deleted after six months. The application data are treated confidentially in accordance with the provisions of the Federal Data Protection Act and are not passed on to third parties. You can revoke your consent at any time, either by email or in writing by mail.

Sydney NSW, Australia

Negotiable Salary

Senior Customer Success Manager - Onboarding (Mid-Market/Enterprise)63393869790466113

Workable

Senior Customer Success Manager - Onboarding (Mid-Market/Enterprise)

Who is ShiftCare? ShiftCare is a fast-growing SaaS scale-up and its innovative software is a market leader helping Australian, American, and Canadian disability support providers, in-home aged carers, and allied health professionals streamline their operations. From rostering to client management and billing, we empower care businesses to grow by improving operational efficiency.About the Role We’re looking for a Senior Customer Onboarding Manager to lead implementation for our Enterprise and Mid-Market clients. This is a hands-on, technical, and customer-facing role, responsible for delivering a best-in-class onboarding experience through tailored setup, data migration, training, and integration support. You’ll work closely with senior stakeholders at our clients—typically with 50+ users and ARR between $15K–$150K—to guide them through successful go-lives and early adoption. Professionalism, clear communication, and a client-first mindset are essential, as many engagements will involve in-person sessions and on-site delivery. What You’ll Do Enterprise & Mid-Market Onboarding Own the onboarding journey from contract close to go-live for customers with complex needs Conduct discovery sessions to understand customer workflows, goals, and technical setup Lead and manage implementation plans, including timelines, milestones, and stakeholder alignment Facilitate data migration, system setup, and integration configurations Deliver operational training to ensure confident product usage post-launch Provide post-go-live support and smooth handoff to long-term Success Manager Customer Relationship & Issue Resolution Build strong relationships as the primary point of contact during onboarding Act as the technical escalation point to resolve onboarding-related issues Monitor customer onboarding health and engagement metrics to ensure timely progress Adapt approach based on customer industry, readiness, and complexity Internal Collaboration Work closely with Sales, Product, Engineering, and Support to meet onboarding goals Provide feedback to internal teams to continuously improve onboarding processes and tooling Ensure onboarding SLAs are met and documented for internal reporting Requirements What You’ll Bring 4+ years experience in technical onboarding, implementation, or solutions consulting in a SaaS environment Experience working with mid-market and enterprise customers (typically $15K–$150K ARR) Proven ability to lead end-to-end implementations involving data migration, API integrations, and complex workflows Exceptional interpersonal and presentation skills, with a confident and professional client-facing style Comfortable with in-person client meetings, including discovery and training sessions Project management strengths, with the ability to juggle multiple implementations at once Excellent problem-solving skills and attention to detail Experience with timesheet, payroll, or accounting software is a plus Industry familiarity (NDIS, aged care, home care) is a bonus but not required What Success Looks Like Customers go live on time, with confidence and clarity about how to use ShiftCare Minimal friction during implementation due to proactive discovery and planning Strong customer trust and professional engagement from day one Smooth transition to ongoing customer success post-onboarding

Macquarie Park NSW 2113, Australia

Negotiable Salary

Customer Experience Consultant63393868399233114

Workable

Customer Experience Consultant

Who we are: FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We are an organisation that helps everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams. We have a strong company culture that values our people and are proud to present you with this opportunity to join our team. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 84,000 vehicles currently under management. Our Promise FleetPartners Group is an equal opportunities employer; therefore, all qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Who we’re looking for: We are currently looking for an experienced Customer Experience Consultant to join our high energy, friendly and passionate Customer Experience Team at our St Leonards office. What you’ll be doing: Responsible for the management of a variety of customer queries concerning novated leasing and salary packaging. Point of contact for all Novated "in life" customers. Proactively contact customers and internal stakeholders to resolve customer cases and queries Be actively available to answer inbound calls and email queries from customers Manage and prioritise a combination of both inbound phone and email-based customer cases and queries. Requirements We’re looking for someone who’s… Demonstrated ability in a fast-paced customer service environment. Excellent verbal and written communication skills. High attention to detail, problem-solving skills and ability to multitask. Ability to work both autonomously and as part of a dynamic team. Passionate about providing the best customer experience when resolving queries. Prior experience in an inbound customer call-centre environment. Ability to adapt to different customer queries and apply knowledge of various products and services. Fleet or leasing experience or exposure in the automotive industry desirable. Benefits We offer: · We are always developing our benefits for our staff, this includes up to 27 days annual leave, flu jabs, corporate discounts and hybrid working arrangements. · We like to see our team grow, develop and succeed at FleetPartners; therefore, we pride ourselves with providing promotion and secondment opportunities. · We like our team to enjoy their working environment and culture, we do this by quarterly recognition awards, office/ external events and by celebrating our core C-A-R-E values. Next Steps If you are successful in your application, then we will be in touch with you soon. Offer of employment with FleetPartners Group is conditioned upon the successful completion of a background check, subject to applicable laws and regulations. Awards Top 101 Australian Workplaces for Women 2024 Certified carbon neutral fleet organisation WGEA Employer of Choice for Gender Equality Work180 Endorsed Employer for Women Supply Nation member

Sydney NSW, Australia

Negotiable Salary

Senior Escalations Analyst63499836106114115

Workable

Senior Escalations Analyst

We are CORTO, a cutting-edge software company dedicated to revolutionizing the legal industry. Our mission is to empower legal practitioners with AI-driven solutions that streamline their workflow, boost productivity, and provide more efficient client service. Our team of AI experts and engineers collaborate to develop intelligent software tailored to the unique needs of lawyers, paralegals, and legal assistants. Our innovative AI solutions automate routine tasks, simplify document management, and enhance decision-making, allowing legal professionals to focus on what they do best—providing expert legal counsel. We are looking for a Senior Escalations Analyst to join the Product Team. As our Product grows, the team is getting more feedback that we are putting into action! You will be responsible for providing high level technical support to product and operations teams for internal and client incidents. Ensuring that the incidents raised are identified and prioritised appropriately in a timely manner. You must be an excellent communicator to write articles for our Helpdesk, release notes for clients and run product demos! As CORTO scales up, there will be an exciting opportunity to build a team from the ground up. What will you be working on as an Escalations Analyst? · Communicating changes, incidents & feature requests to Developers and Production Environments · Troubleshooting live environments and quickly & effectively identifying opportunities within the tool · Prioritising incidents according to severity and scope · Communicating with clients to resolve incidents/ conflicts where necessary · Assisting in the testing of core components during release in partnership with QE · Providing support to global helpdesk teams and client facing teams. · Communicating client perspectives/ client raised incidents to developers · Notifying regional teams and clients via emails during a release · Responsible for documentation to clients and articles for the Helpdesk Requirements What experience do you need to become an Escalations Analyst at CORTO? Strong communication skills (Verbal and Written) Strong and proven Technical Troubleshooting skills Strong prioritisation skills 3+ years’ experience using JIRA, Confluence and Salesforce (Communities would be a plus) Strong understanding of various technical environments Proficiency using testing frameworks Knowledge of session-based testing Benefits Flexible hybrid work environment. We engage, share, and collaborate on ideas and workflows on Wednesdays as a full team, and the rest of the week is up to you! Our cadence is twice/week in a modern and spacious office in the CBD. Career and learning opportunities; we move fast and need smart people to get us where we're going. We are a scaling business and looking for people who want to grow with us. Wellness focuses with additional time off, gym membership and other perks Unique and fun quarterly team events Fast-paced tech environment, if we don't disrupt ourselves someone else will do it! Join our talented and motivated team dedicated to revolutionizing the legal industry. If you are driven by innovation, thrive in a collaborative environment, and are passionate about creating seamless and intuitive user experiences, we would love to hear from you.

Sydney NSW, Australia

Negotiable Salary

Customer Service Representative63499836003971116

Workable

Customer Service Representative

At Jaybro, we are a leading supplier of building materials for construction sites, road and civil construction, local government, and more. We are currently seeking a friendly, passionate and customer-focused individual to join the role Customer Service Team. As a member of our team, you will be responsible for ensuring our customers receive excellent service and support in their purchases. About the Role In this role, you will work alongside a fun and experienced team to provide expert product knowledge, answer calls, process orders, and resolve customer enquiries. You will have the opportunity to gain knowledge of our products and the construction industry and make a meaningful contribution to the success of our team. Responsibilities Manage high-volume customer inquiries by phone in a friendly and helpful manner. Respond to email queries Process customer orders accurately and efficiently and follow up with customers to ensure satisfaction. Maintain accurate and timely records of all customer transactions and interactions. Provide product information to customers and sales representatives. Address customer complaints and concerns in a prompt and professional manner. Work closely with our sales and operations team to ensure timely delivery of products and services. Participate in customer service training. Requirements Proven experience in customer service, high call volume and upsells/cross-sells, preferably in a construction-related industry. Excellent communication skills, both written and verbal. Strong attention to detail and accuracy. Ability to multitask and prioritise competing demands in a fast-paced environment. Proficiency in Microsoft Office and experience using CRM software. Highly motivated and able to work independently as well as in a team environment. Knowledge of construction materials (consumables) or related products would be ideal. Benefits $70k + Super + Profit Share Scheme Certified as a Great Place to Work®! Work in a fun and supportive work environment! Hybrid model - Work from home 2 days a week after successful probation. Great company culture & high employee engagement WHEREFIT discounts! Career advancement, personal training & development programs Dynamic and supportive Management & Team If you'd like to join a winning team and a company with a fantastic culture and plenty of room for growth and development, please apply now. As part of Jaybro Group's recruitment process an Online assessment & criminal history check will be required. Only successful candidates will be contacted. Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Arndell Park NSW 2148, Australia

A$70,000/year

Customer Solutions Representative (Weekends)63393860587010117

Workable

Customer Solutions Representative (Weekends)

About Ticketek Entertainment Group Ticketek Entertainment Group is a global fan experience company that tickets, promotes and delivers live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, We make life better live! Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting, with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences) and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partners. About The Role The Weekend Customer Solutions Representative is responsible for providing timely, accurate, and professional assistance to customers across a variety of support channels. This includes resolving enquiries, processing transactions, and managing customer accounts using Ticketek’s systems. Requirements What does a day in the life look like? Customer Interaction & Support Respond to general enquiries, refunds, exchanges, booking requests, and complaints with professionalism and empathy. Communicate effectively with customers across phone, email, and social platforms. Provide accurate and timely information and resolve issues in line with Ticketek policies and procedures. Process refunds for cancelled and rescheduled events in accordance with event rules. Systems & Account Management: Work confidently across Ticketek platforms, including Aspect, Zendesk and Amazon Connect. Maintain accurate and complete customer account records. Review and resolve open tickets during customer interactions to ensure issues are addressed holistically. Use macros and workflows correctly for ticket processing and follow-ups. Time & Task Management: Manage workload efficiently while balancing shifting priorities throughout the day. Adhere to assigned ticket priorities and channel-specific responsibilities. Demonstrate urgency and attention to detail in completing tasks and responding to enquiries. About you Proven experience in a Box Office or Contact Centre environment. Strong attention to detail, with a habit of reviewing work to ensure accuracy and completeness. Highly developed problem-solving skills, with a proactive approach to resolving customer issues. Excellent verbal and written communication skills. Strong interpersonal skills, with the ability to build rapport and maintain positive relationships quickly and effectively. Proficient in Microsoft Excel and Word at an intermediate level. Active listening skills and a customer-focused mindset. Flexible and reliable, with a commitment to delivering exceptional customer service. Other key considerations for this position: Due to the nature of this role, work is required outside of business hours and on the weekend. (Hours/schedule: 9:00am - 5:30pm (Monday – Wednesday, Saturday, and Sunday). Weekend days off Thursday and Friday. Benefits Here’s a taste of what TEG offers: Complimentary event tickets Birthday and volunteering leave Wellbeing discounts & flu vaccinations Paid parental leave & free employee support (EAP) Global rewards and recognition Learning, development & career pathways A diverse, inclusive, and passionate team Equal opportunities TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities. If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview. *Only direct applications will be considered. No recruiters please*

Sydney NSW, Australia

Negotiable Salary

Customer Service Specialist - IAM63499835055875118

Workable

Customer Service Specialist - IAM

Competitive Salary: $65,000 - $70,000 + Super + Bonus At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions. As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team. Backed by 200+ industry experts, our people, technology, and innovation set us above from the competition. Requirements As a Customer Service Specialist based out of our Pyrmont office, you will be responsible for: Supporting and managing of the day-to-day movement of freight within your portfolio Providing valuable insights into the movement of customer freight and potential issues to Account Managers to support the delivery of the best logistics experience Reviewing and reporting on daily freight movements Resolving enquiries in a way that provides a no better experience Escalating priority issues when required relating to all aspects of your accounts Building solid long-term relationships with your dedicated account portfolio across a broad range of industries and national transport providers What we're looking for: Tertiary qualification or 2+ years experience in Customer Service Strong written and verbal communication, and problem-solving skills Sound computer knowledge including experience with Microsoft Office Suite Resilience, passion and ability to work at pace and under pressure A high level of motivation and energy with a strong focus on achieving outstanding customer experience results Benefits Why join efm Logistics? Strong focus on regular and ongoing professional development training, enhancing skills and career progression A dynamic and empowering culture, where we challenge each other to do it better An opportunity to be part of an industry leader Competitive salary and bonus scheme Modern office space and technology Company functions and team building activities Partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally

Pyrmont NSW 2009, Australia

A$65,000-70,000/year

Customer Care Specialist (Vet Nurse)63393846861185119

Workable

Customer Care Specialist (Vet Nurse)

Who are we? Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough. As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first - one bowl at a time. Today, we are proud to share we’ve served 50 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets. Currently, we have a team of 250+ pet-obsessed people and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing. To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out. Are you ready to shake things up and give pets the life they deserve? Come join our pack! Our Mission The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards - prioritising treating symptoms instead of addressing the root cause. That’s where we come in. At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal. We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too. Our mission is to increase the lifespan of dogs and cats. The Opportunity Lyka is growing quickly, and no two weeks are the same. Our Customer Care team are on the frontline to our customers, answering enquiries and proactively solving any issues that arise. The team also contribute to process improvements that enhance customer experience. Role responsibilities Be the first point of contact for our customers (we use livechat, phones and emails as our primary Customer Care channels) Resolve customer issues around their account, orders and deliveries and advise customers on a variety of dog nutrition and wellness questions Work with Lyka’s operations team to ensure all customer order and delivery requests are executed Assist in developing and improving Lyka’s Customer Care knowledge base content Foster a growth-oriented, positive and high-performance culture that motivates employees and is aligned to the company's mission Live and work in accordance with Lyka’s values and principles at the workplace Requirements Vet Nurse qualifications and 2+ years' practical experience in a clinic/practice (or similar) Experience in a customer facing position, involving problem solving and issue resolution Exceptional customer service skills - helpful & positive attitude and always looking to go above and beyond for customers Well-versed verbal and written communication skills with strong English & grammar Proficient in using a computer, touch typing and able to learn new tools / systems Organised with high attention to detail Willingness to learn new topics, such as dog nutrition and wellness Resilient, high sense of ownership and comfortable with a fast paced environment Must be able to be rostered across a 7-day working week (rotating roster) Must love dogs Benefits Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product! Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development. Work for a sustainability focused company - we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices. Be part of a diverse top talent team, coming from widely different backgrounds and geographies. Up to 18 weeks of paid parental leave top-up. Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work. Hybrid working - 3 days per week in office. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required during your onboarding. Pupper parent support to care for your furry friends - flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life! We are committed to building inclusive and diverse teams Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Alexandria NSW 2015, Australia

Negotiable Salary

Workable

Terminations Officer

· ASX 300 listed financial services organisation · Flexible & hybrid working arrangements · 12 month contract Do you want to: · understand the strategic direction of your organisation and how your effort contributes to success? · work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality? · work for a climate Active CERTIFIED Carbon Neutral fleet management organisation? · be recognised and rewarded for your performance? · work for an organisation where ‘C-A-R-E’ are their values? · have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment? If so, then FleetPartners might be the place for you. FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 84,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams. Who we’re looking for: Responsible for the accurate and efficient delivery and processing of terminating contracts including Operating, Packaging, and Novated leases. Managing your performance to achieve the KPI’s for the respective elements of the role and contributing to the overall development of the department seeking incremental improvement through process and performance. Ensuring FleetPartners is compliant in all aspects relating to the financier and legal obligations inclusive of KYC AML/CTF compliance Cohesive working relationship with financiers, Operations and Client Relationship Management teams maintaining excellent internal and external relationships Exhibiting the FleetPartners CARE values – Collaboration, Accountability, Reimagine and Excellence What you’ll be doing: Operational Responsibilities Ensure accurate and timely completion of relevant responsibilities including: Manage all end of lease processes, including pay-outs, early terminations and natural termination of contracts for FleetPartners clients Obtain pay-out quotes and tax invoices from Financiers upon request Issue pay-out figures/ tax invoices/ Statements of Account to drivers within a timely manner Answering phone calls/ responding to customer enquiries within a timely manner Process termination reconciliations Deliver final termination communication to Drivers and Employers Where applicable produce Early Termination Quotes Send cessation of deduction communication to Employers/ Packaging providers Requesting finalisation letters Where applicable obtaining banking details for Employers Data Management Data Management: Miles, Oracle/EBS/BIP/ 3rd Party Supplier platforms, Salesforce Documentation of accurate information into company systems including Miles, Oracle/EBS, ensuring all data has been interfaced and communicated correctly Validate and confirm unposted charges with relevant departments for accuracy prior to finalising the lease Upload termination documents to the respective ERP/ file location Reports knowledge: Knowledge and understanding of customer invoicing reports Knowledge and understanding of customer budget reports General understanding of the overall position of a customer’s budget Ability to reconcile a customers lease based on various reporting/ data metrics Relationship Management Financiers Clients at employer and employee level as required, via email and phone managing enquiry, information updates etc Internal - Accounts, Novated Relationship Managers, Operations, Account Managers, Sales, Finance Personal Professionalism and Leadership Lead by example Participate in cross training ensuring a broad knowledge and understanding of all processes and functions within the department Use of collaborative business practices that maximise business performance Understand and perform in accordance with the agreed role Key Performance Indicators (KPI’s) Requirements We’re looking for someone who’s… Minimum 3 years’ experience in relevant role - administration, accounts Experience in automotive & equipment finance, settlements and contracts administration is preferable Account Reconciliation experience highly regarded Strong attention to detail Willingness to learn new skills Displays exceptional time management skills Benefits We offer: 7 additional days of annual leave per year. 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers. a ‘Dress for your Day’ policy. flexible and hybrid working arrangements. Rewards programme, including a range of discounts from a variety of retailers an extensive range of other employee benefits. Next Steps If you are successful in your application, then we will be in touch with you soon. Offer of employment with FleetPartners Group is conditional upon the successful completion of a background check, subject to applicable laws and regulations. Awards Top 101 Australian Workplaces for Women 2025 Certified carbon neutral fleet organisation WGEA Employer of Choice for Gender Equality Work180 Endorsed Employer for Women Supply Nation member

St Leonards NSW 2065, Australia

Negotiable Salary

Customer Care Specialist633938451691531111

Workable

Customer Care Specialist

Who are we? Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough. As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first - one bowl at a time. Today, we are proud to share we’ve served 50 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets. Currently, we have a team of 250+ pet-obsessed people and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing. To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out. Are you ready to shake things up and give pets the life they deserve? Come join our pack! Our Mission The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards - prioritising treating symptoms instead of addressing the root cause. That’s where we come in. At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal. We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too. Our mission is to increase the lifespan of dogs and cats. The Opportunity Lyka is growing quickly, and no two weeks are the same. Our Customer Care team are on the frontline to our customers, answering enquiries and proactively solving any issues that arise. The team also contribute to process improvements that enhance customer experience. Role responsibilities Be the first point of contact for our customers (we use livechat, phones and emails as our primary Customer Care channels) Resolve customer issues around their account, orders and deliveries and advise customers on a variety of dog nutrition and wellness questions Work with Lyka’s operations team to ensure all customer order and delivery requests are executed Assist in developing and improving Lyka’s Customer Care knowledge base content Foster a growth-oriented, positive and high-performance culture that motivates employees and is aligned to the company's mission Live and work in accordance with Lyka’s values and principles at the workplace Requirements Experience in a customer facing position, involving problem solving and issue resolution (previous experience in a contact center role will be highly regarded) Exceptional customer service skills - helpful & positive attitude and always looking to go above and beyond for customers Well-versed verbal and written communication skills with strong English & grammar Proficient in using a computer, touch typing and able to learn new tools / systems Organised with high attention to detail Willingness to learn new topics, such as dog nutrition and wellness Resilient, high sense of ownership and comfortable with a fast paced environment Must be able to be rostered across a 7-day working week (rotating roster) Must love dogs Benefits Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product! Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development. Work for a sustainability focused company - we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices. Be part of a diverse top talent team, coming from widely different backgrounds and geographies. Up to 18 weeks of paid parental leave top-up. Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work. Hybrid working - 3 days per week in office. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required during your onboarding. Pupper parent support to care for your furry friends - flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life! We are committed to building inclusive and diverse teams Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Alexandria NSW 2015, Australia

Negotiable Salary

Workable

Service Planner

Rentokil is looking for an organised Service Planner with strong administrative and communication skills to join the hygiene team in Sydney on a full-time basis. At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.   The core responsibilities in this role include: Organisation and scheduling of regular field service activities in Hygine Team Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager Organise installations and jobs for completion within divisional time frames and expectations Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls Deal with all paperwork and administration related to service activities and routing of documents for entry into Branch Contracts Computer System Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention Maintain reporting spreadsheets within timeframes The ideal candidate will have: Excellent phone etiquette Strong written and verbal communication skills Strong computer skills Ability to give clear instructions Strong collaboration skills Strong time management skills Previous experience in a similar role, or fast-paced office environment As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks. If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you, please get in touch! Employees Testimonial - "The team culture is inclusive, family-oriented and feels like a small business even though it is global" Lisa Craker “I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.” Matt Jones “The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.” Renay Fagan

Sydney NSW, Australia

Negotiable Salary

Customer Care Consultants633938432889611113

Workable

Customer Care Consultants

BizCover who? You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of tomorrow - #killingit So what? We are looking for a Customer Care Specialist to join our team. As a Customer Care Consultant at BizCover, you will be part of an online business insurance service that simplifies comparing and buying business insurance from leading insurers. Our founders were passionate about providing small businesses with fair insurance coverage, breaking down barriers to obtaining the right insurance in an industry dominated by big players. As a Customer Care Consultant, you will be responsible for ensuring every customer has an exceptional experience when dealing with the company. You'll work closely with customers, acting as their point of contact, providing product support, and addressing any concerns that may arise. The ideal candidate will have excellent communication and problem-solving skills, a passion for technology, and a desire to help customers. Responsibilities Respond to customer inquiries via email, phone, and chat. Work closely with customers to understand their needs and provide tailored advice. Troubleshoot technical issues to help customers make the most of our platform. Keep up-to-date with insurance industry knowledge to provide the best possible recommendations. Maintain accurate records of customer interactions and provide feedback to management. Identify areas for improvement in our processes and suggest creative solutions. Follow up with customers to ensure their issues have been resolved. Requirements 2+ years of experience in a customer service or support role is desirable Excellent communication skills, both verbal and written. Ability to quickly learn new technology platforms and software. Strong problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong time-management skills and ability to work independently. Experience working for an online business is preferred. Benefits Hybrid working model with flexibility to work from home and the office - 3 days a week from home 2 days a week in office based in Townhall If based outside of Sydney, you will work fully remotely Exciting and rewarding team culture Quarterly recognition awards Business Casual dress code Rewarding Employee Incentive Program Employee benefits package Growing company with progression opportunities What Kind of Person Works Well in our Company Diversity of employees makes for a creative and fun workplace. BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are – Customer Fanatics - noun: a person who delivers a first class customer experience every time Drumbeaters - noun: a person who enthusiastically celebrates and supports their team mates and the business Finishers - noun: a person you can trust to get it done Advancer - noun: a person who always wants do better

Sydney NSW, Australia

Negotiable Salary

Expression of Interest- Customer Care633938421095711114

Workable

Expression of Interest- Customer Care

Kickstart your career in insurance with BizCover! No degree? No certifications? No worries. We’re always on the lookout for good people! Whether you’ve recently finished high school (HSC), are studying at TAFE, completing a vocational course or a degree, or just considering a change in your career direction - we want to hear from you. We’re on the lookout for enthusiastic, customer-focused individuals to join our team as Customer Service Agents (Call Centre). If you’ve got great communication skills, a positive attitude, and a genuine desire to help people, we’ll teach you the rest. BizCover who? At BizCover, we support small businesses by making insurance simple and hassle-free. You’ll be the first point of contact for our customers, helping them understand their options and ensuring they have a great experience from start to finish. Requirements About the role: · Respond to customer inquiries via email, phone, and chat. · Work closely with customers to understand their needs and provide tailored solutions. · Troubleshoot technical issues to help customers make the most of our platform. · Keep up to date with insurance industry knowledge to provide the best possible recommendations. · Maintain accurate records of customer interactions and provide feedback to management. · Follow up with customers to ensure their issues have been resolved. Why BizCover? We pride ourselves on a diverse workforce – welcoming people from all walks of life! We believe this is what builds a creative and fun workplace! We’re always on the lookout for people who are: Customer Fanatics - A person who always delivers a first-class customer experience Drumbeaters - A person who enthusiastically celebrates and supports their team mates and the business Finishers - A person you can trust to get it done Advancer - A person who always wants do better Register your interest today, we’d love to hear from you! Please note: This role is only open to candidates with full Australian working rights. Unfortunately, we are unable to consider applicants on student or temporary work visas.

Sydney NSW, Australia

Negotiable Salary

Service & Warranty Specialist634998432128031115

Workable

Service & Warranty Specialist

At GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year. Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark. We are seeking an experienced Warranty and Service Specialist to join our After Sales and Service team as a After Sales & Service Representative in Prestons on a permanent full-time basis. Your role In this role, your key responsibilities will include but are not limited to: Handling a high volume of inbound customer calls and make outbound calls when required. Support our customers in resolving product warranty issues in a timely and professional manner. Collaborate with our onsite Quality Assurance team for technical support. Address customer complaints and work on solutions to improve customer satisfaction. Manage and diagnose customer warranty requests. Troubleshoot issues and provide clear effective solutions. Providing outstanding customer service and product advice. Ensuring that our customer records are kept updated within Dynamics 365. Managing day-to-day requirements; including process of work orders and invoices and arranging selected suspected product return. Monitor and report on claims, issues and procedural metrics. Promote and uphold safety and wellbeing. About you It would be great if you come from the plumbing industry, so you know the difference between a close coupled pan or a concealed cistern, but if not, a great onboarding program is provided along with full training to set you up for success! Along with your previous experience in a similar role, we’re looking for the following skills and experience: 3+ years of experience in Customer Service, specifically in Warranty and After Sales. 3+ years of experience in a high-volume inbound call centre environment. Be confident in conflict resolution and problem solving. A passion for customer service Strong technical aptitude and computer skills (preferably with Microsoft) Enjoy communicating effectively with internal and external stakeholders And most importantly, thrive working within a team environment What can you expect from us? Join us on our journey from Good to Great, where you'll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth. Take the first step towards an exciting career and become part of a team that's dedicated to delivering exceptional customer experiences and making a real difference in the world. We value passion, potential, and a willingness to learn. Aside from a supportive and collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll offer you: Hybrid working option Free onsite parking Competitive remuneration An immersive onboarding program to set you up for success Opportunities to learn and grow through our Learning & Development programs ‘Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores ‘Bathrooms & More’ program - great discounts on a wide range of our products Volunteer and Community Service Leave Health & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members. Annual flu vaccinations Medibank Health Insurance - discounts on corporate cover Ready to apply? Great! Just click the apply button to build your career with us! Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role. Please note that we are not accepting applications from agencies at this time.

Prestons NSW 2170, Australia

Negotiable Salary

Customer Success Manager634998401496331116

Workable

Customer Success Manager

We are looking for a motivated and experienced Customer Success Manager to champion the high standard of excellence demonstrated by our team on a daily basis. Our ideal candidate will be responsible for engaging and managing relationships with our clients, ensuring their satisfaction with our product and services, and driving revenue & retention. Very importantly, you will act as the key support and technical escalation point. Responsibilities Develop a deep understanding of our product and its features, and work closely with customers to help them get the most out of our solution Build and maintain strong relationships with our customers, acting as their primary point of contact for any questions, concerns, or issues that may arise Act as the key point of technical and support escalation Proactively identify opportunities to upsell and cross-sell our services, and work with the Sales team to close new business Monitor customer health and engagement metrics, and develop and execute strategies to improve retention and reduce churn Drive adoption and usage of our product by providing guidance, training, and best practices to our customers Build relationships with cross-functional teams (Operations, Engineering, Sales, Product, Marketing) to deliver the best experience for our clients and raise the company's NPS Represent the voice of the customer to internal teams, and provide feedback and insights to help drive product and service improvements Requirements Bachelor's degree in business, marketing, or related field 3+ years of experience in a customer success or professional, client-focused account servicing role, preferably within a SaaS business Outstanding execution and product demonstration abilities Strong communication and interpersonal skills, with the ability to build relationships with customers and internal stakeholders Excellent problem-solving skills, with the ability to identify and resolve complex issues Demonstrated ability to manage multiple projects and customers simultaneously Familiarity with customer success metrics, and the ability to analyze and interpret data to drive action Experience with CRM and customer engagement software (e.g. HubSpot, Intercom) Previous experience working with timesheet, payroll, or accounting software a bonus Ability to work independently and remotely, with a strong work ethic and time management skills Familiarity with our industry is a plus

North Sydney NSW 2060, Australia

Negotiable Salary

Customer Support Specialist - AU633938318429461117

Workable

Customer Support Specialist - AU

FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies.We are growing and looking to recruit a Full-Time Customer Support Specialist in our Sydney office - a certified Great Place to Work®. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. Reporting to: Customer Support Manager Responsibilities: Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat Educating clients on how to use the Company’s website and trading platforms Communicating with clients regarding the company’s products and services via telephone, email and live chat Assisting other departments Candidate Profile: Computer literacy with excellent working knowledge of Microsoft Office applications Knowledge and experience in FX, CFD industry will be considered advantageous A team player with excellent communication skills Fluency in English is essential Knowledge of additional language will be an advantage but not essential Ability to work on public holidays Our offer: A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Free access to multiple sports and wellness facilities across the country A gift and a day off on your Birthday Journey to FP Markets: Interview with People Function member (30 - 45 min) to assess match to our culture Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations A short written assessment Work, grow and succeed in a professional, rapidly-growing company operating in a multicultural environment!

Sydney NSW, Australia

Negotiable Salary

Customer Care Executive633938263752991118

Workable

Customer Care Executive

Our Newcastle team has an exciting opportunity available for an organised, efficient and dedicated Customer Care Executive to join them in a permanent full-time role. Your extraordinary skills will be used for the day-to-day phone based management of our business customers. This role reports directly to the Customer Service Manager and will see you utilise your awesome Customer Service experience to enhance customer relationships, nurture the existing portfolio, grow and sustain the business services portfolio as well as exploring sales opportunities through actively promoting our services via inbound and outbound activities. Female and indigenous candidates urged to apply In this role, you will be required to: Conduct outbound calls to existing customers and exceptional customer service Sell consultatively and make recommendations to prospects and customers of various solutions the company offers Actively identify new business lead opportunities and communicate these via the standard operating procedures to the relevant field sales person Develop a database of qualified leads through referrals, telephone conversations and networking Effective management and resolution of all customer enquiries in a timely manner Focus on client retention and protect existing portfolio by identifying opportunities to re-sign and upgrade existing contracts Create quality sales leads for the field based sales team Liaise with other departments to ensure customer enquiries are resolved in a timely manner 1st contact resolution Processing enquiries efficiently and pro-actively resolving client issues Make outgoing calls to our existing client database to promote our products and services To be successful, you will need to have the following: Prior experience in Sales, Account Management and Customer Service role. Highly developed negotiation skills to ensure contractual obligations are met Previous working experience in a similar role will be highly regarded 2 years excellent customer service/telesales skills Demonstrated skills in B2B sales development Highly effective time management skills Intermediate computer and system skills Complaint handling experience Ability to work under pressure, multi-task and work autonomously Meeting Deadlines and KPIs' on a daily/monthly basis High attention to detail Outstanding verbal and written communication skills Love working in a team environment The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. If you're the Customer Service Superstar we're looking for, and you are seeking a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Newcastle NSW, Australia

Negotiable Salary

Customer Service Consultant634998315719711119

Workable

Customer Service Consultant

We have an excellent opportunity for a Customer Service Consultant to join our team based in Bryon Bay on a permanent part time basis. In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support. The core responsibilities in this role include: Receiving inbound calls and email enquiries from domestic customers Proactively making outbound calls to our existing customers to promote our products and services Resolving customer queries quickly and accurately Invoicing as required Scheduling appointments for residential customers Converting incoming enquiries into sales opportunities Liaising with your fellow colleagues Meeting call and internal sales targets Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance. Requirements: Experience working in customer service or call centre environments (essential) Demonstrated experience in phone sales and converting enquires into sales Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable Proficient with communicating verbally and electronically Able to work calmly under pressure while multi-tasking Proven problem-solving skills Ability to focus on delivering a 'wow' experience to customers Ability to work in a team environment to support fellow colleagues Professional, reliable and punctual Accurately enter data into systems As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks. Perks and benefits Strong work-life balance culture Employee Assistance Program (EAP) Employee Referral Program Employee cash incentive programs and bonuses If you are looking for an exciting role supporting a great team and the opportunity to advance your career with a global and reputable company, then this is the role for you! APPLY NOW! About us At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities. We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customer

Byron Bay NSW 2481, Australia

Negotiable Salary

Customer Success Senior Manager - Global Mobility & Travel Management633938257131541120

Workable

Customer Success Senior Manager - Global Mobility & Travel Management

About Us As a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international mobility. Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients. Our global presence across the UK, EU, Hong Kong, Australia, and the US offers our team a world of opportunities, and our commitment to innovation ensures that you will be at the leading edge of your field. We love to invest in our people’s success and development pathways, creating a diverse and inclusive community where your unique talents shine. Your work here has a global impact, and we prioritise work-life balance, offering flexibility to enable you to perform your best. Join us to experience a rewarding career where your potential is celebrated, and your journey to excellence begins. About the Role As a Customer Success Senior Manager, you will play a pivotal role in empowering our customers across Australia and New Zealand to achieve their goals and maximise the value they receive from our platform and services. Acting as a strategic advisor and trusted partner, you will build strong, long-term relationships with clients and drive meaningful outcomes through proactive engagement and expert guidance. This role is ideal for a passionate, results-oriented professional who thrives on solving complex problems, advocating for customers, and creating value through tailored solutions. Your deep understanding of the Global Mobility or Travel Management industry, whether from in-house experience or working with suppliers, will enable you to deliver insights that matter and drive tangible success for our clients. You’ll work cross-functionally with Sales, Product, and Support teams, helping customers onboard successfully, achieve adoption milestones, and unlock opportunities for growth. This position also involves travel for client meetings and key industry events, further strengthening our presence and impact in the region. If you're a customer champion who enjoys driving strategy, fostering engagement, and delivering measurable results, we’d love to hear from you. Requirements Key Responsibilities Platform Implementation and Training: Guide new customers through the implementation process, ensuring they are set up for success and fully understand how to use the Expert platform. Relationship Management: Build and maintain long-term relationships with customers, acting as their primary point of contact and trusted advisor. Customer Advocacy: Understand customer goals and challenges, proactively identifying opportunities for growth and improved outcomes. Retention and Renewal: Monitor customer health metrics to identify at-risk accounts and implement strategies to drive engagement, retention, and renewals. Upselling and Cross-Selling: Identify opportunities to expand the customer’s use of the platform and grow revenue. New Business: Collaborate with the Sales team to present solutions, contribute to outbound campaigns and attend pitches. Product Expertise: Stay up-to-date on product features and updates to provide expert guidance and recommendations tailored to customer needs. Feedback Loop: Act as the voice of the customer, collaborating with product, sales, and support teams to improve user experience and address pain points. Data and Reporting: Analyse customer usage data, providing insights and reporting on account health, engagement, and success metrics. Company and Team ambassador: Represent the organisation at events and be a spokesperson for the team at internal initiatives. The Ideal Candidate: Qualifications Proven experience in the Global Mobility or Travel Management industry is required, with a strong understanding of the industry dynamics and of customer requirements. Experience as a Customer Success Manager, Account Manager, or in a similar role, preferably in a SaaS environment, is a plus. Exceptional communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels. Strong problem-solving and analytical skills, with a customer-centric mindset. Familiarity with customer success software (e.g. HubSpot) Ability to manage multiple accounts and prioritise tasks effectively in a fast-paced environment. Demonstrated success in achieving retention and customer satisfaction targets. Benefits Our Team and Culture We are a super friendly team that thrives on collaboration and supporting each other. We cultivate an environment where everyone feels valued and empowered to contribute their best work, helping us to realise our ambitious growth goals and mission.

Sydney NSW, Australia

Negotiable Salary

Workable

Telephone Fundraiser

Warm Calling, Customer Service. MonDial Telephone Fundraising, North Sydney. $31.23 per hour + flexible start and finish times. Offering casual positions that includes a minimum 25 hour working week. Working from our office in North Sydney. Requirements Previous fundraising or call centre experience is not required. We are looking for people who are strong communicators already. We are looking for people who can hold a conversation and engage with people over the phone. Your responsibilities would include • Making outbound calls to donors who support our charities we work with. • Using our Contact Centre solution to make calls and accurately manage data for our charities. • Working effectively and part of a team in a contact centre environment. • Achieving customer service KPI’s around productivity and quality. Benefits Supportive training is provided in our induction program so when you come out of training and into the phone room, you feel excited and ready to make calls. We celebrate and welcome diversity and often share best practices amongst fundraisers. This inspires creativity and a thirst to learn more about what we do. Most importantly, you'll be representing charities that aim to advance education, welfare of animals, protecting our environment, advancing health and providing humanitarian aid.

Sydney NSW, Australia

A$31/hour

Customer Success Representative634998390773781122

Workable

Customer Success Representative

Customer Success Representative Team: School Sales Team Reports to: Head of School Sales & Partnerships Location: Hybrid - Sydney CBD (2 days on-site) Hours: 32hrs across a 4-day week (no salary sacrifice) Who we are and what's important to us: Wonde is an innovative and fast-growing ed-tech scale-up whose mission is to deliver cutting-edge technologies to improve ways of working for the education sector. 🚀 Our goal is to ensure the focus is always on the learning outcomes for the students. We do this by transforming how school data is maintained, managed, and accessed by third-party applications (apps) via our simple API platform. 💡 We are trusted by over 30,000 schools globally in the security and reliability of their technology and data management. 🔒 We’re committed to changing the lives of students, teachers, and parents, and want the help of talented individuals who will support our journey in driving better outcomes for students and the wider education sector. 🏫 Job snapshot: Are you a proactive, enthusiastic, and motivated individual looking to make a significant impact? ✨ Do you thrive in a fast-paced, dynamic environment? ⚡ As a Customer Success Representative with our rapidly growing global SaaS company, you'll be the linchpin in our relationships with schools, ensuring they not only succeed but thrive with our suite of products. 🔑 You'll move beyond being just a point of contact to become a trusted advisor, understanding their unique needs and aligning our solutions with their educational goals. 🎯 If you're passionate about education, skilled in fostering long-term partnerships, and driven by customer success within a vibrant and expanding global tech company, joining a passionate, high-performing, and collaborative team, we want to hear from you! 📞 What you’ll be doing: Forge Strong Partnerships: Build and nurture enduring relationships with schools and key decision-makers, becoming their go-to resource and trusted advisor. 🤝 Seamless Onboarding & Adoption: Guide new schools through a smooth and engaging onboarding process, driving product adoption and proactive engagement to foster referrals and upsell opportunities. 🚀 Strategic Success Planning: Develop and execute tailored success plans based on school needs and client segmentation, ensuring optimal engagement and value. 📈 Data-Driven Insights: Leverage data to identify opportunities, mitigate risks, and build more effective engagement strategies for our clients. 📊 Drive Growth & Retention: Proactively identify opportunities for renewals, upsells, and expansion within existing accounts, demonstrating a strong track record in retention. 💪 Be the Voice of the Customer: Actively collect and relay user feedback to our internal Product and Support teams, advocating for customer needs and contributing to product development and improvements. 🗣️ Collaborate for Excellence: Work closely with our Sales, Product, and Support teams to deliver a cohesive and exceptional customer experience. 🤝 Cultivate a Positive Culture: Contribute to a vibrant team culture with a positive, can-do attitude, where new ideas are encouraged, developed, and nurtured. 🎉 Masterful Communication: Clearly convey ideas, updates, and solutions, adapting your tone and message to effectively communicate with teachers, administrators, and tech teams. 💬 Requirements What we’re hoping you’ll bring: Proven 3-5 years experience in Customer Success and Account Management. ✅ Proficiency in Salesforce (highly desirable). 💻 SaaS experience (highly desirable). ☁️ Familiarity with school operations and the ability to demonstrate product value in an educational context. 📚 A data-focused mindset with the ability to leverage insights for improved client engagement. 💡 Demonstrable experience with renewals processes and a high retention rate. 🌟 Strong cross-functional collaboration skills. 🤝 Excellent communication and interpersonal abilities. 🗣️ A growth mindset and a positive, proactive approach to problem-solving. 🌱 Benefits What you’ll get: Wonde is much more than just a place to work. It is a place to grow, innovate, excel, and learn. 🌱 We have tech people, creative people, and people people, all focused on providing a superior customer experience. 💯 We value, support, and champion those we work with - promoting personal growth and happiness. 🚀 We get that our success is dependent on the collective energy, intelligence, and contributions of all our team members and we are committed to ensuring our work environment is the best it can be. 🏆 We value your commitment and have worked hard to create adaptable and comprehensive benefits packages to suit individual needs, although you can expect the below as standard: 4-day working week 🧘 Flexible working schedule/work-from-home opportunities 🏠 Buying and selling holiday scheme 🌴 Additional holiday for length of service 🗓️ Onsite trained mental and well-being champions 💖 Monthly team lunch (on us) 🍽️ Enhanced maternity, paternity, and adoption benefits 👨‍👩‍👧‍👦 Financial contribution to the set up of work-from-home environments 🏡 Use of new and leading technology in the form of Apple products 🍎 Frequent company-funded social events 🎉 Office closure between Christmas & New Year 🎄 Access to continuous learning and development opportunities 📚 Comprehensive employee referral scheme 💰 Casual Dress Code 👖 Wonde is an equal-opportunity employer. We encourage interest from all candidates and do not discriminate against any non-merit factors. If you require any adjustments to the application or selection process please call or email us so we can ensure you have the correct support. careers@wonde.com/1800 064 506 Please only use this number for needed amendments. If you're looking to understand more about an opportunity you’ll need to apply or confirm a time with the talent team at the above email address.

Sydney NSW, Australia

Negotiable Salary

Customer Support Consultant633938181095691123

Workable

Customer Support Consultant

About us At Fenergo, we’re not just building software—we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game. We’re more than a global leader in AI-powered client lifecycle management—we’re reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don’t stop there. At Fenergo, we believe in a world where financial institutions aren’t just compliant—they’re confident. Where technology doesn’t just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world. Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We’re tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind. Join us, and be part of a team that’s building smart solutions, solving real problems, and shaping the future—together. Role Description We are looking for a knowledgeable Customer Support Consultant to triage and resolve issues raised against our software applications. You will be liaising with our Global client IT Teams to resolve production issues. This position is a full-time, permanent role based in Sydney. The salary range for this role is between $84,000-$88,000, plus superannuation. Responsibilities include: Understanding Fenergo products and their functionality to provide support for our on-premise and SAAS based software, answering functional and technical support queries from our customers and partners Working with Fenergo product teams to provide technical support for reported issues with Fenergo’s SAAS using active monitoring solutions available Accurately document customer issues, understand customer systems and configuration, identify problems, and recommend solutions Develop functional and technical knowledgebase articles through the identification of common support requests Troubleshoot technical issues and drive them through to resolution in line with our agreed SLA’s performing debugging procedures and general first level support Identify and reproduce customer reported software defects and work with our internal development teams to resolve them Establishing the root causes of application errors and escalating serious concerns to the Senior developers. Documenting processes and monitoring application performance metrics. Providing front end support to clients and colleagues in other departments. Communicate with Customers via phone and email to keep them updated on the progress, managing expectations, and updating status of their tickets Work with Project Teams responding to queries raised by client IT Teams via the ticket management system Providing software application support under the supervision of the Senior Engineer. Become a recognised subject matter expert in Fenergo products Participate in on-call duties rotation for out of hours Support, and follow the sun of high priority customer incidents May be required to travel Requirements Minimum Requirements Good understanding of SQL and ability to write basic SQL queries to troubleshoot and correct data issues. Experience working in a Technical Customer Support environment. Good understanding of SAAS software principles. Ability to communicate clearly and effectively both verbally and in writing with customers and internal teams. Strong analytical, problem solving and troubleshooting skills. Demonstrate Customer focus and empathy. High level of self-motivation with a strong desire to solve problems and ability to multi-task following priorities and adhering to SLAs. Ability to maintain self-control and objectivity while defusing stressful customer situations. Our promise to you We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. What we value is at the CORE of how we succeed: Collaboration: Working together to achieve our best Outcomes: Drive Success in every engagement Respect: A collective feeling of inclusion and belonging Excellence: Continuously raising the bar Benefits What's in it for you? Private healthcare cover 23 days annual leave 3 company days Annual bonus opportunity Work From Home set-up allowance Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more Buddy system for all new starters Collaborative working environment Extensive training programs, classroom and online, through ‘Fenergo University’ Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies Defined training and role tracking to allow you see and assess your own career development and progress Active sports and social club

Sydney NSW, Australia

A$84,000-88,000/year

Client Success Manager634998312802581124

Workable

Client Success Manager

We are seeking a dedicated and results-driven Client Success Manager to join our team. The role will be in moomoo’s client success team located in Sydney office. In this role, you will be the primary point of contact for our clients, ensuring their satisfaction, driving the adoption of our products or services, and ensuring upsell targets are achieved. You will build strong relationships, collect and provide clients feedback, and collaborate with internal teams to deliver exceptional client experiences Client Relationship Management & Retention: Act as the primary contact for assigned clients, building long-term relationships and ensuring regular communication. Proactively address client needs, concerns, and feedback to ensure high satisfaction and retention. Resolve client issues promptly, providing timely support and guidance. Conduct training sessions to help clients maximize the value of our products or services. Client Acquisition & Upsell: Identify potential acquisition opportunities and foster relationships with High-Net-Worth individuals, corporates and industry partners. Develop and implement strategies to monitor client portfolios and identify upsell opportunities. Achieve set KPIs for client growth and upselling. Internal Collaboration & Process Improvement: Conduct regular check-ins and business reviews to assess performance, address challenges, and explore new opportunities. Represent the client’s voice by sharing insights and feedback with internal teams to influence product development and enhance customer experiences. Collaborate with operations, trading desks, and marketing teams to ensure seamless service delivery. Requirements Tertiary qualification in a relevant discipline, preferably in Business, Commerce, or Finance. 2+ years of experience in client service and sales within asset management, financial planning, or similar fields. Strong interpersonal and communication skills, with the ability to build trust and rapport with clients at all levels. Excellent problem-solving and conflict-resolution abilities. Capable of managing multiple accounts and priorities in a fast-paced environment. Self-motivated with a results-oriented mindset, focused on client satisfaction and business outcomes. Experience working collaboratively in a team environment. Proven ability to manage high-net-worth clients and professionals effectively. Experience with share investing or superannuation is a plus. RG146 qualification to provide general advice

Sydney NSW, Australia

Negotiable Salary

Customer Success Manager634998303456031125

Workable

Customer Success Manager

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance’s growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high growth technology companies, global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of our customers’ objectives whilst maintaining a clear vision for how our ground-breaking technology will transform the way individuals and companies work with contracts every day. The ideal candidate will have a natural ability to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. To apply, please send your CV and covering letter to recruitment@luminance.com Responsibilities Develop and foster an excellent customer experience across Luminance’s comprehensive product suite Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements Work closely with customers to establish proactive deployment, transition, and user adoption strategies. Collaborate with the Sales Team to create practical, measurable plans that embed Luminance into the core of our customers' day to day. Liaise with the Support Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn Analyse customer data to improve customer experience and engagement Hold product demonstrations for customers Regular domestic and international travel to meet with customers and build robust business relationships Evaluate and improve tutorials and other communication/training infrastructure Requirements Bachelor’s of Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US) Highly organised with ability to multi-task and prioritise effectively Self-driven and proactive Excellent communication and interpersonal skills, both verbal and written Patient and active listener Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge Detail oriented with a problem-solving attitude Excellent product knowledge Passion for customer experience Ability to work in an innovative and fast-paced environment whilst delivering to deadlines

Sydney NSW, Australia

Negotiable Salary

Customer Success Manager - Global Mobility - Japanese Speaking633938175719691126

Workable

Customer Success Manager - Global Mobility - Japanese Speaking

About Us As a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international global mobility and business travel. Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients and mid-market high growth brands. Our global presence across the UK, EU, Hong Kong, Australia, and the US offers our team a world of opportunities, and our commitment to innovation ensures that you will be at the leading edge of your field. We love to invest in our people’s success and their development pathways, creating a diverse and inclusive community where your unique talents shine. Your work here has a global impact, and we prioritise work-life balance, offering flexibility to enable you to perform your best. Join us to experience a rewarding career where your potential is celebrated, and your journey to excellence begins. About the Role Requirements As a Customer Success Manager, you will proactively ensure our customers achieve their goals using our platform and services and receive maximum value from them. This role requires a passionate and results-driven individual to be a customer advocate, problem solver and relationship builder. Strong relationships with our clients are key to our success as a company, meaning proactive account management with a focus on exceeding their expectations, retention, up-selling and cross-selling to maximise the value they receive from our offering. The role involves interaction with some Japanese-speaking customers, so business-level proficiency in Japanese is required. Experience in the Global Mobility and Travel Management industry sectors is a definite plus About you Key Responsibilities Relationship Management: Build and maintain long-term relationships with customers, acting as their primary point of contact and trusted advisor. Platform Implementation and Training: Guide new customers through the implementation process, ensuring they are set up for success and fully understand how to use the Expert platform. Retention and Renewal: Monitor customer health metrics to identify at-risk accounts and implement strategies to drive engagement, retention, and renewals. Upselling and Cross-Selling: Identify opportunities to expand the customer’s use of the platform, collaborating with the sales team to present solutions. Product Expertise: Stay up-to-date on product features and updates to provide expert guidance and recommendations tailored to customer needs. Feedback Loop: Act as the voice of the customer, collaborating with product, sales, and support teams to improve user experience and address pain points. Customer Advocacy: Understand customer goals and challenges, proactively identifying opportunities for growth and improved outcomes. Data and Reporting: Analyse customer usage data, providing insights and reporting on account health, engagement, and success metrics. Qualifications Proven experience of 5+ years as a Customer Success Manager, Account Manager, or in a similar role, preferably in a SaaS environment and ideally within the Global Mobility and Travel Management industry sectors. Exceptional communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels. Strong problem-solving and analytical skills, with a customer-centric mindset. Business-level proficiency in written and spoken Japanese, to support Japanese-speaking customers. Familiarity with customer success software (e.g. HubSpot) Ability to manage multiple accounts and prioritise tasks effectively in a fast-paced environment. Demonstrated success in achieving retention and customer satisfaction targets. Benefits Our Team and Culture We are a super friendly team that thrives on collaboration and supporting each other. We cultivate an environment where everyone feels valued and empowered to contribute their best work, helping us to realise our ambitious growth goals and mission. We live our Values of Integrity, Respect, Ambition and Innovation and this shows up loud and proud in everything we do.

Sydney NSW, Australia

Negotiable Salary