Service Engineer

Who are we? Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough. As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first - one bowl at a time. Today, we are proud to share we’ve served 50 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets. Currently, we have a team of 250+ pet-obsessed people and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing. To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out. Are you ready to shake things up and give pets the life they deserve? Come join our pack! Our Mission The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards - prioritising treating symptoms instead of addressing the root cause. That’s where we come in. At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal. We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too. Our mission is to increase the lifespan of dogs and cats. The Opportunity Lyka is growing quickly, and no two weeks are the same. Our Customer Care team are on the frontline to our customers, answering enquiries and proactively solving any issues that arise. The team also contribute to process improvements that enhance customer experience. Role responsibilities Be the first point of contact for our customers (we use livechat, phones and emails as our primary Customer Care channels) Resolve customer issues around their account, orders and deliveries and advise customers on a variety of dog nutrition and wellness questions Work with Lyka’s operations team to ensure all customer order and delivery requests are executed Assist in developing and improving Lyka’s Customer Care knowledge base content Foster a growth-oriented, positive and high-performance culture that motivates employees and is aligned to the company's mission Live and work in accordance with Lyka’s values and principles at the workplace Requirements Vet Nurse qualifications and 2+ years' practical experience in a clinic/practice (or similar) Experience in a customer facing position, involving problem solving and issue resolution Exceptional customer service skills - helpful & positive attitude and always looking to go above and beyond for customers Well-versed verbal and written communication skills with strong English & grammar Proficient in using a computer, touch typing and able to learn new tools / systems Organised with high attention to detail Willingness to learn new topics, such as dog nutrition and wellness Resilient, high sense of ownership and comfortable with a fast paced environment Must be able to be rostered across a 7-day working week (rotating roster) Must love dogs Benefits Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product! Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development. Work for a sustainability focused company - we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices. Be part of a diverse top talent team, coming from widely different backgrounds and geographies. Up to 18 weeks of paid parental leave top-up. Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work. Hybrid working - 3 days per week in office. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required during your onboarding. Pupper parent support to care for your furry friends - flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life! We are committed to building inclusive and diverse teams Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Who are we? Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough. As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first - one bowl at a time. Today, we are proud to share we’ve served 50 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets. Currently, we have a team of 250+ pet-obsessed people and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing. To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out. Are you ready to shake things up and give pets the life they deserve? Come join our pack! Our Mission The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards - prioritising treating symptoms instead of addressing the root cause. That’s where we come in. At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal. We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too. Our mission is to increase the lifespan of dogs and cats. The Opportunity Lyka is growing quickly, and no two weeks are the same. Our Customer Care team are on the frontline to our customers, answering enquiries and proactively solving any issues that arise. The team also contribute to process improvements that enhance customer experience. Role responsibilities Be the first point of contact for our customers (we use livechat, phones and emails as our primary Customer Care channels) Resolve customer issues around their account, orders and deliveries and advise customers on a variety of dog nutrition and wellness questions Work with Lyka’s operations team to ensure all customer order and delivery requests are executed Assist in developing and improving Lyka’s Customer Care knowledge base content Foster a growth-oriented, positive and high-performance culture that motivates employees and is aligned to the company's mission Live and work in accordance with Lyka’s values and principles at the workplace Requirements Experience in a customer facing position, involving problem solving and issue resolution (previous experience in a contact center role will be highly regarded) Exceptional customer service skills - helpful & positive attitude and always looking to go above and beyond for customers Well-versed verbal and written communication skills with strong English & grammar Proficient in using a computer, touch typing and able to learn new tools / systems Organised with high attention to detail Willingness to learn new topics, such as dog nutrition and wellness Resilient, high sense of ownership and comfortable with a fast paced environment Must be able to be rostered across a 7-day working week (rotating roster) Must love dogs Benefits Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product! Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development. Work for a sustainability focused company - we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices. Be part of a diverse top talent team, coming from widely different backgrounds and geographies. Up to 18 weeks of paid parental leave top-up. Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work. Hybrid working - 3 days per week in office. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required during your onboarding. Pupper parent support to care for your furry friends - flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life! We are committed to building inclusive and diverse teams Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Opportunity for GPs in Mosman! Are you a General Practitioner looking to join a busy practice on the lower north shore? We're excited to partner with a highly regarded clinic in Mosman, known for its exceptional reputation, to find a VR GP. This is a fantastic opportunity for GPs looking to advance their careers! Position Highlights: Daily earnings exceeding $2000+ Established and loyal patient base High demand practice Competitive remuneration with an hourly guarantee for the first 3 months Medical and administrative support onsite Best Practice software Telehealth options available About the Practice: This private billing clinic has been a pillar of the local community and the north shore for many years, consistently delivering exceptional patient care. The practice’s commitment to fostering long-term relationships and engaging with patients has resulted in a dedicated patient following. In this role, you will benefit from high earning potential and robust support from both clinic and administrative staff. The remuneration package is highly competitive, with an hourly guarantee for the initial three months. Location: Conveniently located close to public transport. Mosman is a peaceful and affluent area, just a short drive from Sydney’s CBD, providing easy access to the Northern Beaches and major city centers. Enjoy a vibrant local environment filled with shops, sports facilities, and top-tier schools right at your doorstep. Requirements: Experience in a fully private or mixed billing GP setting AHPRA Registration / Vocational with FRACGP, FACRRM, or an equivalent qualification Ref. 2907251131

About Us: Fleet Healthcare is a trusted provider of mobile allied health services, proudly servicing all suburbs across Greater Sydney. Our multidisciplinary team delivers high-quality, personalised care in the comfort of clients’ homes and other community settings. We offer a full range of services, including Occupational Therapy, Physiotherapy, Exercise Physiology, Podiatry, Massage Therapy, Chiropractic, and Dietetics. Our clients come from diverse backgrounds, with a strong focus on elderly individuals and people living with disability, particularly those supported through the National Disability Insurance Scheme (NDIS). We work across various settings such as private homes, disability day programs, aged care facilities, workplaces, and community centres. About the Role: We are currently seeking a compassionate and driven Occupational Therapist to join our expanding mobile team. Due to rapid growth and consistently high demand, appointment slots are now fully booked, with an increasing number of NDIS participants waiting to access services. This is a fantastic opportunity for an experienced therapist or a new graduate looking to make an impact in a community-based role, with full autonomy over your schedule and caseload. Requirements Key Responsibilities: Provide high-quality Occupational Therapy assessments, interventions, and progress reviews Develop and implement goal-oriented therapy plans tailored to NDIS participants and elderly clients Complete required clinical documentation, including reports, treatment notes, and functional assessments Collaborate with support coordinators, plan managers, and families to ensure effective therapy delivery Assist with scheduling and basic admin support as needed Essential Criteria: Current AHPRA registration as an Occupational Therapist Valid Australian Driver’s Licence and reliable vehicle Professional Indemnity and Public Liability Insurance Excellent written and verbal communication skills Strong time management and ability to work independently Passion for working in the NDIS and aged care sectors Familiarity with NDIS functional assessments, goal-setting, and reporting (preferred but not essential) New graduates with a strong interest in NDIS and community health are encouraged to apply Benefits What We Offer: Competitive remuneration: NDIS Clients - $120 per hour including super, or choose your own pay rate HCP or Private Clients - $82 per hour including super, or choose your own pay rate Flexible hours: Work when and where you want—Monday to Sunday options available Total autonomy and work-life balance—no quotas or minimum hours All admin, billing, and scheduling handled by our support team All treatment equipment and essentials provided Use your own smartphone or tablet to access our digital systems On-demand mentoring and clinical support available anytime Access to consistent client referrals and full caseloads, thanks to our in-house marketing Make a meaningful difference in people’s lives while enjoying the freedom and flexibility of mobile practice. Join Fleet Healthcare and help empower NDIS participants and elderly clients to live more independently. Apply now or reach out to learn more—we’d love to connect with you.

🚀 This Isn’t Just Another Account Manager Gig You're the person clients call when things go sideways — and you fix it. But you’re also the one who spots the problem before it hits. The missing product. The wrong label. The activation pack that wasn’t triple-checked. You know the details that build trust and why clients come back. At CHILL, we don’t do fluff. We make campaigns happen — fast, fun, and full of momentum. From brand activations and sampling programs to creative logistics and post-event wrap-ups, we’re the team behind the scenes making everything look on point. It’s not always glamorous — there’s freight, inventory checks, field teams, and last-minute curveballs, but! When it lands? 💥 It really lands. Campaigns delivered. Clients impressed. Moments that stick. Examples include handling eBay's 21st birthday and delivering 759 Messina mushroom cakes across the country, as well as launching new products to market and into the hands of consumers, such as Little Moons mochi balls in Australia. Requirements 🛠️ What You'll Actually Do This is a hands-on role where you’ll: Run sampling activations like a pro — from pitch to pack down Keep clients in the loop (and sometimes ahead of themselves) Own timelines, budgets, and campaign logistics like a backstage boss Spot problems early, fix them fast, and leave clients saying “nailed it” Collaborate with ops, drivers, and warehouse legends to keep activations tight Generate leads using HubSpot & manage basic invoicing in Xero Support and guide a junior coordinator to build team strength Pitch tailored solutions that meet client needs and drive account growth What You Bring You don’t need to be perfect — but you do need to bring: Relationship smarts – client-facing confidence and trust-building Operational chops – strong logistics and activation delivery Prioritisation skills – calm under pressure, clarity in the chaos Commercial awareness – you know what matters to the bottom line Problem-solving mindset – you don’t wait to be told, you act Team player energy – you lift the people around you Growing leadership – ready to mentor and take the next step You’ll also bring — or quickly build — knowledge of temperature protocols (yes, ice cream must stay frozen). 🎯 This Role Suits You If... You’re an Account Executive ready to step up, or A mid-level Account Manager looking for more ownership You’ve got 4–7 years’ experience in activations, campaigns, or sampling You like being in the field as much as on the tools You’ve got a sense of humour and don’t mind rolling up your sleeves Benefits 🎁 What’s in It for You Flex where it counts — we value outcomes over office chairs Projects that make you proud — work that gets noticed Real brands, real results — not just pitch decks Tight team, good banter — we’ve got your back Base: Sydney or Melbourne — campaigns are national Doing cool things better - is our brand promise Salary: $95,000 - $110,000 📩 No formal cover letter needed. Just tell us why this sounds like your kind of gig. We’ll take it from there.

About Us: Fleet Healthcare is a leading mobile allied health service provider delivering high-quality care across all suburbs of Sydney. We specialize in in-home healthcare services, including Remedial Massage Therapy, Physiotherapy, Occupational Therapy, Exercise Physiology, Podiatry, Chiropractic, and Dietetics. Our team of health professionals provide care in a wide range of settings, including private homes, disability day programs, aged care facilities, workplaces, gyms, and sporting clubs. We cater to a diverse client base, including individuals with musculoskeletal conditions, NDIS participants, elderly clients, and people recovering from injury or surgery. About the Role: We’re currently seeking a qualified Remedial Massage Therapist to join our growing mobile healthcare team. Due to rapid business expansion and consistently high demand, we are now fully booked with a waiting list of clients eager to be seen. Whether you're an experienced therapist or a recent graduate, this is a fantastic opportunity to work autonomously while still being supported by a collaborative and responsive admin team. Requirements Key Responsibilities: Provide high-quality remedial massage therapy treatments to clients in their preferred locations Perform thorough clinical assessments and develop individualized treatment plans Maintain accurate client notes and manage documentation efficiently Liaise with clients and assist with appointment scheduling and payment processing when needed Essential Criteria: Diploma of Remedial Massage (HLT52015 or equivalent) Registered provider with relevant health funds (preferred but not essential) Professional Indemnity and Public Liability Insurance Current driver’s license and reliable vehicle Excellent communication, time management, and interpersonal skills Passionate about delivering person-centered care and supporting clients' functional wellbeing Desirable: Previous experience in mobile or community-based massage therapy Exposure to aged care, NDIS, or injury rehabilitation settings Benefits What We Offer: Attractive pay rate: $65 per hour including superannuation, or set your own rate Complete flexibility: Work when and where you choose – weekdays, weekends, evenings Work-life balance: No pressure, no quotas, no micromanagement Admin made easy: We handle all billing, invoicing, and marketing Equipment provided: Access to massage tables, oils, towels, and more Access our digital network using your own smartphone or tablet Ongoing support and mentorship from a friendly, experienced team