Contact Center Transformation Lead

Arvato is an innovative international 3PL service provider in the field of supply chain management and e-commerce. By combining deep industry expertise with the right technologies, we deliver innovative supply chain management and e-commerce solutions across sectors including Tech, Healthcare, Fashion, and more. More than 18,000 employees at over 100 locations are jointly working towards our common mission: to be our clients' trusted global supply chain partner for growth and transformation with a drive for excellence. In 2025, ATC became part of Arvato to offer a global service portfolio tailored to the specific needs of international data centre clients. ATC provides data centre logistics and technical services for Hyperscalers. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards of safety, security, and reliability. Our mission is to transport, deliver and install data centre equipment for Hyperscalers with precision and care. Together, ATC and Arvato offer one of the most dynamic work environments imaginable. We are growing, innovating, and solving the challenges of our clients every day—with our special spirit: we're on it! Requirements This Role The position of Transport Planner (AUS) will work as part of a team which plans, books, monitors, and reports on transport routes and WG services across Australia, New Zealand & Europe; the role will also involve designated accounts with primary responsibility. The ideal candidate will be able to perform administrative tasks efficiently and to a high standard, in accordance with standard operating procedures. The successful candidate will ensure all queries and requests are dealt with promptly and professionally. They will be responsible for the preparation of documentation, maintaining files and completing financial transactions. Work Location: Villawood, New South Wales (Greater Sydney Area), Australia Role & Responsibilities: Plan shipments and routes to optimize resource utilization while meeting client SLAs. Ensure compliance with working time regulations and relevant road safety laws. Actively monitor all in-transit shipments, providing timely updates to colleagues and customers. Maintain accurate milestone updates in line with SLA requirements. Coordinate and book shipments with subcontractors, overseas offices, and staff to ensure adherence to schedules and SLAs. Liaise with clients, ATC operations, and field teams to ensure service levels are maintained. Work closely with clients’ supply chain functions to ensure schedules are met and accurately reported. Respond to changing customer demands seamlessly. Communicate effectively with customers to understand and meet their requirements. Ensure proofs of delivery / activity are actively managed and sent to the customer in a timely manner. Working as part of a planning team with cross-training for colleagues. Liaising with accounts team to ensure accurate billing. Ensure all customers emails and requests are acknowledged in a timely manner. Ensure all booking emails are implemented in accordance with Customer Communications SOP. Ensure all steps in checklists are followed and completed. Ensure comprehensive closure of all jobs, capturing all details. Assist with European planning activities when required. Any other duties that may be assigned from time-to-time in line with your skills and competencies. Candidate Requirements Ability to be flexible in respect of work standards and demands. Capable of working under pressure and to strict deadlines. Proven ability to complete tasks. Resilient and able to deal with changing priorities. The successful candidate will be required to possess and demonstrate: Substantial experience transport planning for 3+ years. Experience in the logistics industry, including white glove services. Excellent written and verbal communication skills. Excellent IT skills, including Office 365 and Microsoft Office. The following qualifications, skills and experience would be an advantage. Degree or diploma in Logistics, Supply Chain Management, Transport Planning, or a related field. Certifications in transport planning, freight management, or logistics. Experience of MS SharePoint in a corporate environment. Note: We are unable to provide visa sponsorship for this role. Please submit your updated resume/CV in English.. Benefits The remunerating package, including salary and benefits, is negotiable depending on experience. The package may include the following: Competitive market salary. Hybrid working environment. Company pension plan. Opportunities for continuing professional development.

Who we are: FleetPartners Group is an ASX 300 listed financial services (https://www.fleetpartners.com.au/), vehicle management, and employee benefits company operating in both Australia and New Zealand. At FleetPartners, we strive to have a workplace that prioritises wellbeing, inclusivity and development. We are incredibly proud of the achievements of FleetPartners including being the first fleet organisation to attain environment certifications in all operational regions, as well as third consecutive year held Employer of Choice for Gender Equality (EOCGE).   Who we’re looking for: An experienced Procurement Manager to lead, own and manage the provision of procurement services, including the planning, development, sourcing, contracts, and risk management. This role will report to the Chief Strategy Officer and develop and implement strategies to support the needs of FleetPartners.   What you’ll be doing:   Centralise the group approach to supplier management for direct spend. Leverage purchasing power to enhance pricing and rebate outcomes. Creating and implementing strategies (including implementation of a group wide procurement framework) to ensure cost-effective procurement and high-quality goods and service. Evaluating and selecting suppliers, negotiating contracts and maintaining strong relationships with vendors. Managing the entire procurement process from the initiation of purchase requests to the final receipt and approval of goods. Managing the purchasing budget and ensuring that procurement activities stay within financial constraints. Analysing market trends to forecast demand and mitigate risks. Ensuring all procurement activities comply with relevant laws and regulation. Working closely with internal departments to forecast needs and specifications. Monitoring and reporting on key performance metrics to improve procurement efficiency. Ensure third party supplier compliance with all policies, laws and obligations contained within contracts and the Supplier Governance Framework. Deliver Tender/ RFP documents as required. Requirements If this excites you then this is what we are looking for … ·       At least 10 years’ experience in Procurement, Sourcing or Supply Chain in a managerial capacity. ·       A bachelor's degree in business administration, supply chain management, finance or a related field. ·       Professional certifications such as Certified Professional in Supply Management (CPSM) or Certified Purchasing Manager (CPM). ·       Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market. ·       Strong negotiation skills to secure favourable terms with suppliers. ·       Proficiency in analysing data and making informed decisions. ·       Ability to write and manage RFP’s. ·       Proven ability to create, promote and manage a Supplier Governance Framework. ·       Flexibility to adapt to changing market conditions and organisational needs. Benefits We offer: ·       Hybrid and flexible working arrangements. ·       Up to 27 days annual leave, inclusive of 5 additional days and 2 care days. ·       Corporate discounts with Reward Gateway. ·       ‘Dress for your day’ policy for all employees. ·       Promotion and secondment opportunities. ·       Learning and development tools for career development. ·       Quarterly recognition awards based on CARE values. ·       Access to Converge (Employee Assistance Program). ·       Referral bonuses for successful hires.   Next Steps If you are successful in your application, then we will be in touch with you soon.   Offer of employment with FleetPartners Group is conditional upon the successful completion of pre-employment checks, subject to applicable laws and regulations.   To see some more details regarding our careers at FleetPartners, please visit: https://www.fleetpartners.com.au/about-us/careers    Our Promise FleetPartners Group is an equal opportunities employer; therefore, all qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Digital is looking for a Sustainability Content Strategist (Freelance, Remote) who specializes in LinkedIn and Sustainability content strategy for B2B technology brands. In this role, you'll lead the development of content strategies that position clients as thought leaders in sustainability and technology—focusing particularly on LinkedIn as a primary channel. You will shape narratives that engage enterprise audiences, communicate ESG impact, and drive measurable marketing outcomes. This is a strategic, high-impact role for someone who understands both the content needs of B2B technology companies and the nuances of sustainability storytelling in today's evolving digital landscape. Requirements RESPONSIBILITIES Own and execute content strategies focused on LinkedIn and Sustainability communications for B2B technology clients. Develop and manage content calendars tailored to LinkedIn, aligning with marketing goals, product launches, and ESG milestones. Lead creation of thought leadership and campaign content, including whitepapers, blog articles, executive posts, ESG reports, infographics, and web copy. Collaborate closely with ESG, product, and marketing stakeholders to ensure alignment with sustainability frameworks (e.g., GRI, SASB, TCFD). Translate complex technical and environmental topics into accessible, engaging content for enterprise decision-makers. Analyze content performance on LinkedIn and across digital channels, refining strategies based on engagement and conversion metrics. Ensure all messaging supports brand positioning, compliance, and communication best practices. REQUIREMENTS Previous content strategy roles, with proven success in B2B tech and sustainability communications. Strong experience developing and managing LinkedIn content strategies for corporate or executive brands. Excellent writing and editing skills with the ability to simplify complex ESG or technical topics. Familiarity with sustainability disclosure standards and enterprise communications. Proficiency with content planning tools, SEO, analytics platforms, and digital storytelling. Collaborative, strategic thinker comfortable working across teams and time zones.

🛒 2IC – IGA Supermarket (Goldfields, Regional WA) $100,000 + Accommodation | 5 Weeks Annual Leave | Flexible Hours | Staff Discount | Work at Your Own Pace Ideal for candidates looking to relocate or start fresh in a welcoming regional community. Join a well-established, family-owned IGA supermarket in the heart of the Goldfields region of Western Australia. Operating for over 10 years, we’re proud to serve our local community with quality products and exceptional service. We’re now seeking a reliable and experienced 2IC (Second-in-Charge) to support store leadership and help drive performance across all departments. 💼 About the Role As 2IC, you’ll work closely with the Store Manager to oversee daily operations, support staff, and ensure high standards of merchandising and customer service. This is a hands-on leadership role ideal for someone ready to step up and make a meaningful impact—with the flexibility to work at your own pace in a supportive environment. Key Responsibilities: Assist with overall store operations and team supervision Maintain merchandising standards and stock control Support inventory management and supplier coordination Lead by example in delivering outstanding customer service Ensure compliance with safety and hygiene regulations Step into the Manager role when required 🎯 About You We’re looking for someone with solid experience in grocery retail and merchandising, who’s ready to take on more responsibility and grow into a leadership role. To be successful, you’ll need: Grocery and merchandising experience (essential) Strong leadership and communication skills A customer-first mindset and results-driven approach Ability to work independently and at your own pace Familiarity with IGA systems and standards (preferred) 💰 What’s On Offer $100,000 annual salary Accommodation included 5 weeks annual leave Flexible working hours Staff discount on groceries Work at your own pace in a supportive environment Full-time permanent role Long-term career potential with a respected national brand Be part of a family-owned business with over a decade of trusted service Ideal for candidates looking to relocate or start fresh 📍 Location Goldfields, Regional WA – enjoy a relaxed lifestyle, strong community spirit, and the natural beauty of Western Australia’s outback. TO APPLY: EMAIL RESUME AND COVER LETTER TO ADMIN@WILUNATRADERS.COM

Infosys Consulting is a Global consulting and transformation firm and a wholly owned subsidiary of Infosys Ltd. Infosys has grown from pioneering the global delivery model to emerging as one of the most respected companies in the world. Infosys Consulting works with clients to develop and implement innovative strategies and drive process improvements that create business value, including technology-enabled business transformation. We look for opportunities to improve financial and operational performance through targeted strategies that include digitized business processes and business architecture innovations. We help our clients improve business performance through data-driven insights and world-class implementation of innovation initiatives. Our practice is client-focused, with most of our revenue coming from repeat business with our strategic clients. Requirements Overview: As a Principal Mining Portfolio lead within Infosys Consulting, you will pursue and grow deep client relationships, operating at the executive and senior management levels. You will also provide leadership on our most critical engagements, working closely with diverse Infosys and client teams to drive successful outcomes. Finally, you will be one of the key leaders in our APAC firm – from developing our next generation of leaders to disruptive, innovative new service offerings, you will be empowered to lead and create a successful consulting practice. If you are looking for a progressive company where you are not just a cog in the wheel, but where you can truly shape our future and the future of our clients, then you are the right individual for this opportunity. Role: Principal Mining Portfolio Lead   Location: Adelaide, SA   Job Summary: The Mining Portfolio Lead will oversee a portfolio of mining projects, ensuring they are executed efficiently and effectively. This role involves managing large-scale programs, maintaining adherence to scope, schedule, budget, and quality standards, and acting as the primary liaison for clients. The Mining Portfolio Lead will provide updates on project progress, costs, schedules, and risks, and ensure strategic alignment with organisational goals. Key Responsibilities: Project Management: Lead and oversee a portfolio of mining projects, including exploration, development, and production.  Manage large-scale programs, ensuring scope, schedule, budget, and quality expectations are met. Develop recovery plans to mitigate risks and maintain stakeholder-approved project parameters. Monitor program performance using dashboards, KPIs, and other tracking tools  Implement quality control processes to maintain high standards in project deliverables. Stakeholder & Resource Management: Serve as the primary client interface, reporting on project progress, costs, schedules, and risks.  Facilitate cross-functional collaboration among clients, project teams, subcontractors, and internal support teams.  Supervise and mentor a diverse team of project managers, schedulers, controllers, and multi-discipline engineers.  Assess and manage staffing requirements strategically, ensuring the right talent mix is available for project demands. 3. Strategic Growth & Leadership: Provide input and influence the strategic growth of the organization  Help shape the culture of a dynamic team across the service territory. Lead the development and delivery of service offerings. Provide insights into new and emerging perspectives. Point of view (POVs) on core service IT offerings, emerging technologies, and practices. POVs on Business, Cloud, and Digital Transformations Provide patterns, best practices, and white paper on IT strategy and service offering related areas. Capture work products, insights gained, and intellectual property created. Directly contribute to capability development Expand, publicize, and support continuous development through the firm’s knowledge management system, etc. Stays informed on developments in IT practices and emerging technologies. Actively works to update/upgrade the level of expertise or knowledge. Ability to share his/her expertise with others on the team and with the client Qualifications: Extensive experience in the mining sector, particularly in project management roles.  Proven track record of team leadership. Deep expertise in commercial consulting within the mining industry. Strong program and account management skills Excellent communication and stakeholder management abilities Sales and Marketing ·       RFP and Client proposal development. ·       Ability to lead and drive compelling business cases and client presentations. ·       Contribute towards points of view (POVs) through blogging, white papers, and other thought leadership. ·       Lead work streams to aid the development of new business opportunities. ·       Conduct market/client research and industry analysis. Measures of success ·       Lead consulting engagements on all levels ·       Realizing benefits and meeting the agreed time, budgetary, and quality measures. ·       Achievement of revenue contribution and utilisation targets ·       Contribute to practice and capability development. Benefits We offer you great opportunities within a dynamically growing consultancy. If you are looking for a progressive company where you are not just a cog in the wheel, but where you can truly shape our future and the future of our clients, then you are the right individual for this opportunity. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a cooperative work environment, and interesting training opportunities

Description: We’re opening a brand-new pawn shop in Northam and looking for the right person to join our team! No experience? No problem. If you’ve got the right attitude and a bit of common sense, we’ll teach you everything you need to know — from serving customers to learning how to cut, polish, and present items so they shine on the sales floor. What you’ll be doing: • Helping customers with loans, sales, and enquiries • Learning to price, clean, and present items for sale • Keeping the shop looking sharp and organised • General shop duties and teamwork We’re looking for: • Someone based in or near Northam • Friendly, honest, and willing to learn • Comfortable using a computer • Reliable and happy to work 5 days a week (Monday–Friday) Why join us? • Be part of a brand-new store from day one • Learn new skills in a unique industry • Supportive team environment If this sounds like you, email BrettGorry@me.com with a bit about yourself and why you’d be a good fit.