63 Call Centre & Customer Service in AU lowest at $30000.0+

Residential Electrician Required - $5,000 sign on bonus

Voltex is on the lookout for an electrician to join our energetic Technical Support team at the Adelaide Head Office. It’s a sparky role with a unique difference, helping other electricians with installations and making installations easier without having to install yourself. Save your body with huge future opportunities and role progression. We’re after someone who knows their way around electrical systems and thrives in a fast-paced, problem-solving environment—someone who communicates well, loves variety and is ready to support both our team and the sparkies we serve. It’s a high paying role, with a sign on bonus and other bonuses to your salary. Laptop and training provided What you’ll be doing as a Voltex Technical Support Specialist Communicate with care to customers through multiple mediums to ensure great installation outcomes. Support internal teams with product info and training to keep service top-notch. Troubleshoot and problem-solve efficiently using your electrical know-how. Type confidently and communicate with empathy and clarity to turn frustrations into wins. Stay calm under pressure, adapt fast, and juggle tasks like a pro. Requirements Qualified Sparky Licensed in Australia or NZ. Detail Ninja Organised and on top of things, from inboxes to client follow-ups. Tech-Savvy Comfortable with IT and quick to research and relay insights to our product team. People Person You’re warm, confident, and know how to make customers feel heard. Cool Under Pressure Fast thinker, adaptable, and quick on your feet. Fast Learner Quick to pick up new systems and apply knowledge. Team Player You’re selfless, helpful, and love solving problems. Benefits At Voltex, we’re all about creating a supportive and exciting work environment. Here, your skills are valued, your achievements are celebrated, and your growth is encouraged. Why you'll love it here No crawling through roof spaces Free onsite parking Competitive pay + Growth by Sharing bonus scheme Supportive, inclusive, and fun work culture Set Monday–Friday hours (your weekends are yours again!) Long-term, stable role in a future-focused company Enjoy our open-plan office with table tennis and a fully equipped gym Join us and experience a workplace that matches your ambition and energy and values your years of experience as an electrician!

Old Reynella SA 5161, Australia

Negotiable Salary

Junior Account Coordinator63499837096579111

Workable

Junior Account Coordinator

Join Loadshift – Where Tech Meets Logistics Part of the thirteen-time Webby award-winning Freelancer.com group We’re looking for a friendly, motivated Junior Account Coordinator to join our Sydney Operations Team. This is a great opportunity for someone early in their career who enjoys working with people, is confident on the phone, and wants to learn and grow in a fast-paced, supportive environment. What You’ll Be Doing Support customers: Help businesses get their transport jobs organised and running Solve problems: Step in when issues arise and help coordinate solutions Use your phone skills: Reach out to clients and carriers as needed to keep jobs on track Build relationships: Become the go-to person for your portfolio of customers Collaborate with the team: Work closely with sales, support, and ops to deliver great outcomes What We’re Looking For You're comfortable speaking on the phone and enjoy helping people You're organised, dependable, and proactive You like solving problems and keeping things on track You’re a team player with a positive, can-do attitude Bonus: Experience in admin, logistics, hospitality, or customer service is a plus Why You'll Love Working Here $75k OTE ($55k base + uncapped commissions) - with strong performers regularly earning well above this Weekly Friday lunches with rotating local cuisine Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals. Fun social events (we once built a turf soccer field in the office!) Fully stocked kitchen, harbour-view bar, and beer taps Weekly company-wide town halls with live Q&A from our CEO Stunning Sydney office in Grosvenor Place Clear growth pathways — many of our leaders started in junior roles Supportive, inclusive team environment Be Part of Something Bigger Loadshift is on a mission to simplify freight for businesses across Australia — and as part of Freelancer.com, we’re helping create jobs and opportunity at a global scale. You’ll be making a real impact from day one.

Sydney NSW, Australia

A$75,000/year

Workable

Service Delivery Lead

First Focus is Australia's best mid-market Managed Service Provider, bar none (check it out! We got named the best MSP in Aus for the 8th year running at CloudTango dot com). We are growing fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a motivated and very focused company, with almost 20 years of consistent growth and we're continuing to win new clients and challenge ourselves to take on new things. We pride ourselves on being a genuinely great place to work, with a dynamic values centred culture, clear vision and strong leadership. We only hire the best people and are a looking for a dynamic IT professional with a deep understanding of both IT Service Delivery and the needs of enterprise clients to take on this great role. We are looking for the best Service Delivery Lead in Australia. Why would such a talented individual consider coming to First Focus? What makes First Focus better than where you are today? Be supported by our management team to seamlessly deliver services to our largest clients We understand the value you deliver, and we will make sure your voice for your team is heard! We find and retain the best. Best Onsite Technicians at the client's site, best technical escalations best team leads, best Project Engineers, best team! We know this isn't enough. If you are who we hope you are, you want personal growth, career opportunities and to be able to make and own change. All of those things are found at First Focus. The Role: We’re looking for an experienced and passionate Service Delivery Lead (SDL) to lead one of our pods (a high-performing national team of support technicians) to deliver exceptional service to a portfolio of our clients. This role combines service excellence, team leadership, and operational oversight. You’ll contribute to the end-to-end service experience for our clients, ensure SLA adherence, support day-to-day operations, and deliver continuous improvement. You’ll work closely with internal teams such as Dispatch, Projects, and Client Services to ensure service delivery is seamless and aligned with client needs. You’ll also play a role in escalations, working directly with clients and often being the first point of contract, working with stakeholders across the business to get the best for clients,. Requirements The perfect candidate for this role will be technically literate, and have solid experience liaising directly with customers, helping ensure service delivery and support agreements are met and exceptions are captured and addressed. If you are at the top of your game in a MSP, MSSP or integrator or bring relevant experience and are looking for the next big step, this could be it. Rather than give you a long list of wants, we'll keep this brief. The following four things are non-negotiables: Demonstrated experience in Service Delivery or a closely related discipline inside an MSP, MSSP, or IT integrator environment Solid commercial acumen, with the proven ability to deliver outcomes for clients Deep understanding of ITIL-based service delivery and a passion for structured, high-quality client service Outstanding communication and stakeholder management skills, with the ability to build trust and influence outcomes A proactive, accountable, solutions-focused mindset and strong attention to detail Values that align with ours — visit the About Us page on the First Focus website to learn more Benefits First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include: Competitive salary package All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors First Focus understands the importance of flexibility for a satisfying work-life balance and activity work to ensure our team have a life outside of work ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 10 paid study days per year and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course) Staff are encouraged to take advantage of our weekly internal training sessions and library Opportunities for personal and professional development with our FastTrack mentoring program We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment Option of a Tesla company car as part of your ongoing employment package (conditions apply) Regular social events and a great team culture! First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

Mascot NSW 2020, Australia

Negotiable Salary

Workable

Service Coordinator

Rentokil is looking for an organised Service Coordinator with strong administrative and communication skills to join the team in Port Melbourne on a full-time basis. At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.   The core responsibilities in this role include: Organisation and scheduling of regular field service activities in Pest control Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager Organise installations and jobs for completion within divisional time frames and expectations Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls Deal with all paperwork and administration related to service activities and routing of documents for entry onto Branch Contracts Computer System Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention Maintain reporting spreadsheets within timeframes The ideal candidate will have: Excellent phone etiquette Strong written and verbal communication skills Strong computer skills Ability to give clear instructions Strong collaboration skills Strong time management skills Previous experience in a similar role, or fast-paced office environment Benefits of being part of the Rentokil Initial team: Working for the world’s largest pest control company Mobile phone Employee cash incentive programs & bonuses Comprehensive induction and training Access to employee assistance program, for you and your family Ongoing learning and development Career Progression, many of our employees have expanded into other roles across the company ...and more As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks. If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you, please get in touch! Employees Testimonial - "The team culture is inclusive, family-oriented and feels like a small business even though it is global" Lisa Craker “I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.” Matt Jones “The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.” Renay Fagan

The Old Town Hall, 1 Queens Walk, Market Pl, Mansfield NG18 1JX, UK

Negotiable Salary

Customer Service Representative63393870457602114

Workable

Customer Service Representative

Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. We are hiring full time Customer Service roles to support our Federal Government clients based in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of our customers. About The Role At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones. As a Customer Service Representative, you’ll be at the heart of providing essential support to customers across Australia and beyond acting as first responders to customer needs. Every interaction is unique, and a chance to create a memorable experience, delivering the right solutions and ensuring customers walk away with the best outcome, every time. You’ll bring your passion for helping others and strong communication skills to the table, providing exceptional service with every call. With access to extensive training, knowledge content, and ongoing leadership support, you’ll thrive in a fast-paced, dynamic environment where your efforts directly contribute to making a difference for customers. This is your chance to shine in a role that’s as rewarding as it is exciting! Please note: To ensure we can support our clients effectively, we’re only able to progress with Australian citizens who can obtain and maintain a Security Clearance. Operating Hours We have full time opportunities available! Our operating hours are Monday to Friday between 7:00am and 7:30pm on a rotating roster with flexibility to support your out of work commitments. Skills & experience High attention to detail Excellent customer service skills Patience and empathy towards people in difficult situations A team player focus, working collaboratively to exceed expectations Clear communication skills to customers and stakeholders Punctual and reliable Experience adhering to KPI's Intermediate computer skills, ability to navigate multiple screens and a typing speed of 20WPM A willingness to complete a security clearance based on the Datacom account that you will be working on. Benefits Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company! We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course! Datacom oﬀers its people the ability to make a real diﬀerence and develop their careers within a supportive environment. Best in class rewards and recognition program including awards and corporate retail discounts on tap Paid Parental Leave Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000! Why join us here at Datacom? Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you.

Modbury SA 5092, Australia

Negotiable Salary

Workable

Service Engineer

Our belief: At SOLPLANET, we are driven by a simple idea: solar for everybody We strive to create the best possible experience for distributors, installers and end users That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly Who We Are: Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions AISWEI has more than 15 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China With 32 GW of annual production volumes (2024), AISWEI is one of the largest manufacturers of solar string inverters world-wide AISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider Our team passionately believe that that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide – every day How you´ll help us: As a Service Engineer: Provide technical troubleshooting support to installers and other customers via phone or digital channels Provide commissioning support (remote or on-site) Actively collaborate with international and local colleagues/departments to effectively resolve customer issues Plan and coordinate the logistics to dispatch inverters for replacement and assist in the collection of inverters Support the qualification, onboarding and management of new service partners Accurately document all relevant case information using CRM software Deliver training sessions to customers or internal colleagues Continuously identify opportunities to improve products and processes in order to improve customer satisfaction and company cost-effectiveness Regularly collect feedback such as customer satisfaction to assist in continuous improvement of the after sales process Requirements Your background and skills: Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines. Business fluent in English. In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc. Ability to work independently and focused in a dynamic, fast-paced environment Prior work experience in a PV related industry is not a necessity but will be an advantage Your attributes: Self-motivated and performance driven Excellent interpersonal and communication skills Can-do attitude and hands-on mindset Proactive, dynamic, solution and customer oriented Benefits What we offer: Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment Assisting you in to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise Providing you the unique opportunity to be part of an ambitious, energetic and rapidly growing Solplanet team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term path within the renewable energy industry By submitting your application, you declare your agreement to saving your application data at Aiswei B.V, and that such data may be used for internal purposes in the context of the upcoming application process. If there is no employment, the data will be deleted after six months. The application data are treated confidentially in accordance with the provisions of the Federal Data Protection Act and are not passed on to third parties. You can revoke your consent at any time, either by email or in writing by mail.

Sydney NSW, Australia

Negotiable Salary

Senior Customer Success Manager - Onboarding (Mid-Market/Enterprise)63393869790466116

Workable

Senior Customer Success Manager - Onboarding (Mid-Market/Enterprise)

Who is ShiftCare? ShiftCare is a fast-growing SaaS scale-up and its innovative software is a market leader helping Australian, American, and Canadian disability support providers, in-home aged carers, and allied health professionals streamline their operations. From rostering to client management and billing, we empower care businesses to grow by improving operational efficiency.About the Role We’re looking for a Senior Customer Onboarding Manager to lead implementation for our Enterprise and Mid-Market clients. This is a hands-on, technical, and customer-facing role, responsible for delivering a best-in-class onboarding experience through tailored setup, data migration, training, and integration support. You’ll work closely with senior stakeholders at our clients—typically with 50+ users and ARR between $15K–$150K—to guide them through successful go-lives and early adoption. Professionalism, clear communication, and a client-first mindset are essential, as many engagements will involve in-person sessions and on-site delivery. What You’ll Do Enterprise & Mid-Market Onboarding Own the onboarding journey from contract close to go-live for customers with complex needs Conduct discovery sessions to understand customer workflows, goals, and technical setup Lead and manage implementation plans, including timelines, milestones, and stakeholder alignment Facilitate data migration, system setup, and integration configurations Deliver operational training to ensure confident product usage post-launch Provide post-go-live support and smooth handoff to long-term Success Manager Customer Relationship & Issue Resolution Build strong relationships as the primary point of contact during onboarding Act as the technical escalation point to resolve onboarding-related issues Monitor customer onboarding health and engagement metrics to ensure timely progress Adapt approach based on customer industry, readiness, and complexity Internal Collaboration Work closely with Sales, Product, Engineering, and Support to meet onboarding goals Provide feedback to internal teams to continuously improve onboarding processes and tooling Ensure onboarding SLAs are met and documented for internal reporting Requirements What You’ll Bring 4+ years experience in technical onboarding, implementation, or solutions consulting in a SaaS environment Experience working with mid-market and enterprise customers (typically $15K–$150K ARR) Proven ability to lead end-to-end implementations involving data migration, API integrations, and complex workflows Exceptional interpersonal and presentation skills, with a confident and professional client-facing style Comfortable with in-person client meetings, including discovery and training sessions Project management strengths, with the ability to juggle multiple implementations at once Excellent problem-solving skills and attention to detail Experience with timesheet, payroll, or accounting software is a plus Industry familiarity (NDIS, aged care, home care) is a bonus but not required What Success Looks Like Customers go live on time, with confidence and clarity about how to use ShiftCare Minimal friction during implementation due to proactive discovery and planning Strong customer trust and professional engagement from day one Smooth transition to ongoing customer success post-onboarding

Macquarie Park NSW 2113, Australia

Negotiable Salary

Manager of Customer Support ANZ63393869528067117

Workable

Manager of Customer Support ANZ

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.  With Team members in Auckland, the United Kingdom, United States, Canada and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices. At Actionstep, our Support Team is at the heart of the customer experience. We’re the first line of contact for our users, providing responsive, knowledgeable, and empathetic support to help them get the most out of our platform. From resolving day-to-day queries to sharing valuable product insights, we play a vital role in building lasting customer relationships, gathering feedback, and keeping users informed about what’s new and what’s next. We’re now looking for a Manager of Support – ANZ to lead our incredible support teams across Australia and New Zealand. In this role, you’ll be responsible for overseeing daily operations, ensuring service excellence, and continuously driving performance and process improvements. You'll coach and empower a cross-functional team of SaaS support analysts, while also engaging with key stakeholders across the region to remove roadblocks, align priorities, and champion a customer-first mindset. Although your primary focus will be on the ANZ region, this is a truly global role. You'll work closely with our international support leaders in the US, UK, and Canada, sharing insights and aligning strategies to deliver a world-class support experience for all Actionstep users. If you're passionate about leading teams, improving service delivery, and shaping the future of customer support, we'd love to hear from you. What You Will Do: Lead and Manage Regional Support Teams: Oversee day-to-day operations of the ANZ support team, driving performance, coaching team members, and ensuring high-quality service delivery. Customer Experience Excellence: Ensure timely and effective resolution of customer enquiries while promoting empathy, clear communication, and customer satisfaction at every touchpoint. Operational Performance & Improvement: Monitor support metrics, identify areas for improvement, and implement strategies to optimise team efficiency and service quality. Cross-Functional Collaboration: Work closely with internal stakeholders across product, sales, and customer success teams to align support efforts with broader business goals. Global Leadership & Strategy: Collaborate with international support leaders to align on best practices, contribute to global support initiatives, and help shape the future of customer support at Actionstep. Team Development & Capability Building: Foster continuous learning within the team by mentoring staff, sharing product knowledge, and promoting career development to build a high-performing support function. Support Content & Self-Service Enablement: Champion the creation and maintenance of self-service resources (e.g. user guides, knowledge base content) to empower customers and reduce inbound volume. Who You Are: Empathetic Communicator: You demonstrate genuine care and understanding when dealing with customer concerns and team dynamics, using clear, calm, and supportive communication to manage expectations and resolve escalations. Solutions-Oriented: You approach challenges with a proactive mindset, focusing on practical, effective resolutions that enhance customer experience and streamline internal support operations. Analytical Thinker: You confidently interpret data and support metrics to identify trends, drive continuous improvement initiatives, and inform strategic decisions. Adaptable Leader: You maintain your composure and effectiveness in dynamic environments, guiding the team through change with flexibility, clear direction, and a readiness to pivot when priorities shift. Collaborative Partner: You build strong cross-functional relationships, sharing knowledge and aligning help desk processes with broader business goals to improve service delivery and support team capability. Requirements What you need to know and what will make you successful! Essential: 4+ years’ experience in previous team leader or management level positions. Customer service experience in any previous customer facing role (6+ years). Previous help desk and support desk experience within the technology OR service industry . Previous experience providing SaaS technical support and a strong interest in B2B technology solutions. Previous experience leading geo-diverse teams across multiple time zones. Desirable: Proficient in cloud-based SaaS applications, preferably in the Legal Practice Management industry. Completion or working towards a relevant tertiary qualification i.e. business or computer science degree. Other: Suitable Employment Check (Background, Work Eligibility). Benefits We offer a fantastic and inspirational working environment! Hybrid Work Flexibility – Enjoy a blend of in-office and remote work to suit your lifestyle. Modern Offices – Work in a central location with great coffee and even better company. Inclusive, Supportive Culture – Work with a genuinely friendly team that values collaboration and authenticity. Relaxed Dress Code – Be yourself and dress comfortably, while respecting the nature of our workplace and your teammates. Birthday Leave – Celebrate your big day with a day off, just for you. Regular Team Events – From lunches to trivia competitions, we like to keep things social. Professional Development – Access to training, mentoring and internal growth opportunities.

Brisbane QLD, Australia

Negotiable Salary

Customer Experience Consultant63393868399233118

Workable

Customer Experience Consultant

Who we are: FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We are an organisation that helps everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams. We have a strong company culture that values our people and are proud to present you with this opportunity to join our team. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 84,000 vehicles currently under management. Our Promise FleetPartners Group is an equal opportunities employer; therefore, all qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Who we’re looking for: We are currently looking for an experienced Customer Experience Consultant to join our high energy, friendly and passionate Customer Experience Team at our St Leonards office. What you’ll be doing: Responsible for the management of a variety of customer queries concerning novated leasing and salary packaging. Point of contact for all Novated "in life" customers. Proactively contact customers and internal stakeholders to resolve customer cases and queries Be actively available to answer inbound calls and email queries from customers Manage and prioritise a combination of both inbound phone and email-based customer cases and queries. Requirements We’re looking for someone who’s… Demonstrated ability in a fast-paced customer service environment. Excellent verbal and written communication skills. High attention to detail, problem-solving skills and ability to multitask. Ability to work both autonomously and as part of a dynamic team. Passionate about providing the best customer experience when resolving queries. Prior experience in an inbound customer call-centre environment. Ability to adapt to different customer queries and apply knowledge of various products and services. Fleet or leasing experience or exposure in the automotive industry desirable. Benefits We offer: · We are always developing our benefits for our staff, this includes up to 27 days annual leave, flu jabs, corporate discounts and hybrid working arrangements. · We like to see our team grow, develop and succeed at FleetPartners; therefore, we pride ourselves with providing promotion and secondment opportunities. · We like our team to enjoy their working environment and culture, we do this by quarterly recognition awards, office/ external events and by celebrating our core C-A-R-E values. Next Steps If you are successful in your application, then we will be in touch with you soon. Offer of employment with FleetPartners Group is conditioned upon the successful completion of a background check, subject to applicable laws and regulations. Awards Top 101 Australian Workplaces for Women 2024 Certified carbon neutral fleet organisation WGEA Employer of Choice for Gender Equality Work180 Endorsed Employer for Women Supply Nation member

Sydney NSW, Australia

Negotiable Salary

Senior Escalations Analyst63499836106114119

Workable

Senior Escalations Analyst

We are CORTO, a cutting-edge software company dedicated to revolutionizing the legal industry. Our mission is to empower legal practitioners with AI-driven solutions that streamline their workflow, boost productivity, and provide more efficient client service. Our team of AI experts and engineers collaborate to develop intelligent software tailored to the unique needs of lawyers, paralegals, and legal assistants. Our innovative AI solutions automate routine tasks, simplify document management, and enhance decision-making, allowing legal professionals to focus on what they do best—providing expert legal counsel. We are looking for a Senior Escalations Analyst to join the Product Team. As our Product grows, the team is getting more feedback that we are putting into action! You will be responsible for providing high level technical support to product and operations teams for internal and client incidents. Ensuring that the incidents raised are identified and prioritised appropriately in a timely manner. You must be an excellent communicator to write articles for our Helpdesk, release notes for clients and run product demos! As CORTO scales up, there will be an exciting opportunity to build a team from the ground up. What will you be working on as an Escalations Analyst? · Communicating changes, incidents & feature requests to Developers and Production Environments · Troubleshooting live environments and quickly & effectively identifying opportunities within the tool · Prioritising incidents according to severity and scope · Communicating with clients to resolve incidents/ conflicts where necessary · Assisting in the testing of core components during release in partnership with QE · Providing support to global helpdesk teams and client facing teams. · Communicating client perspectives/ client raised incidents to developers · Notifying regional teams and clients via emails during a release · Responsible for documentation to clients and articles for the Helpdesk Requirements What experience do you need to become an Escalations Analyst at CORTO? Strong communication skills (Verbal and Written) Strong and proven Technical Troubleshooting skills Strong prioritisation skills 3+ years’ experience using JIRA, Confluence and Salesforce (Communities would be a plus) Strong understanding of various technical environments Proficiency using testing frameworks Knowledge of session-based testing Benefits Flexible hybrid work environment. We engage, share, and collaborate on ideas and workflows on Wednesdays as a full team, and the rest of the week is up to you! Our cadence is twice/week in a modern and spacious office in the CBD. Career and learning opportunities; we move fast and need smart people to get us where we're going. We are a scaling business and looking for people who want to grow with us. Wellness focuses with additional time off, gym membership and other perks Unique and fun quarterly team events Fast-paced tech environment, if we don't disrupt ourselves someone else will do it! Join our talented and motivated team dedicated to revolutionizing the legal industry. If you are driven by innovation, thrive in a collaborative environment, and are passionate about creating seamless and intuitive user experiences, we would love to hear from you.

Sydney NSW, Australia

Negotiable Salary

Service & Warranty Specialist634998416220191110

Workable

Service & Warranty Specialist

Requirements At GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year. Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark. We are seeking an experienced Warranty and Service Specialist to join our After Sales and Service team as a After Sales & Service Representative in Derrimut on a permanent full-time basis. Your role In this role, your key responsibilities will include but are not limited to: Handling a high volume of inbound customer calls and make outbound calls when required. Support our customers in resolving product warranty issues in a timely and professional manner. Collaborate with our onsite Quality Assurance team for technical support. Address customer complaints and work on solutions to improve customer satisfaction. Manage and diagnose customer warranty requests. Troubleshoot issues and provide clear effective solutions. Providing outstanding customer service and product advice. Ensuring that our customer records are kept updated within Dynamics 365. Managing day-to-day requirements; including process of work orders and invoices and arranging selected suspected product return. Monitor and report on claims, issues and procedural metrics. Promote and uphold safety and wellbeing. About you It would be great if you come from the plumbing industry, so you know the difference between a close coupled pan or a concealed cistern, but if not, a great onboarding program is provided along with full training to set you up for success! Along with your previous experience in a similar role, we’re looking for the following skills and experience: 3+ years of experience in Customer Service, specifically in Warranty and After Sales. 3+ years of experience in a high-volume inbound call centre environment. Be confident in conflict resolution and problem solving. A passion for customer service Strong technical aptitude and computer skills (preferably with Microsoft) Enjoy communicating effectively with internal and external stakeholders And most importantly, thrive working within a team environment What can you expect from us? Join us on our journey from Good to Great, where you'll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth. Take the first step towards an exciting career and become part of a team that's dedicated to delivering exceptional customer experiences and making a real difference in the world. We value passion, potential, and a willingness to learn. Aside from a supportive and collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll offer you: Hybrid working option Free onsite parking Competitive remuneration An immersive onboarding program to set you up for success Opportunities to learn and grow through our Learning & Development programs ‘Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores ‘Bathrooms & More’ program - great discounts on a wide range of our products Volunteer and Community Service Leave Health & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members. Annual flu vaccinations Medibank Health Insurance - discounts on corporate cover Ready to apply? Great! Just click the apply button to build your career with us! Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role. Please note that we are not accepting applications from agencies at this time.

Derrimut VIC 3026, Australia

Negotiable Salary

Virtual Lifestyle Concierge - Travel Specialist - Melbourne633938660678411111

Workable

Virtual Lifestyle Concierge - Travel Specialist - Melbourne

Are You Ready to Join Ten as a Travel Specialist? — Melbourne-Based Opportunity! Do you love working in travel? Are you the go-to person for friends’ holiday plans? Always up-to-date on the newest luxury hotels and hottest destinations? If that sounds like you, keep reading — Ten is looking for passionate, motivated, and resourceful Travel Specialists to join our APAC team! What You’ll Do Deliver exceptional travel experiences by handling leisure travel requests from our global members. Manage bookings for scheduled, no-frills, and chartered flights — with a strong focus on first and business-class travel. Use your commercial judgement and expertise with GDS (preferably Amadeus) and job management systems to find the best travel solutions. Provide outstanding customer service that keeps our members coming back again and again. What We’re Looking For A love for the travel industry and a passion for creating memorable journeys. A fast learner who thrives in a dynamic, fast-paced environment. Excellent communication skills in English. Experience with GDS booking platforms and a knack for problem-solving. Why Join Ten? Ten is the global leader in premium lifestyle and travel concierge services. With a network spanning 20+ offices worldwide and more than 1,300 dedicated employees, we help over two million high-net-worth members get the most out of life — wherever they are. Our unique blend of insider knowledge, cutting-edge technology, and buying power allows us to go beyond expectations every time. We’re growing rapidly — over 40% annually — and are backed by a committed, ambitious team. As a Certified B Corp, we’re proud to make a positive impact on society and the environment while delivering world-class service. Requirements We are looking for a candidate who meets the following criteria: Experience: Proven track record in a dedicated flight sales role within a travel agency, tour operator, or concierge business. GDS Proficiency: Hands-on experience with one or more Global Distribution Systems (preferably Amadeus), including complex multi-sector bookings and round-the-world routings from all major global hubs. Travel Knowledge & Passion: Strong knowledge of, and enthusiasm for, a wide variety of leisure and city destinations, as well as different travel styles. Luxury Travel Expertise: Demonstrated success in designing luxury holidays for affluent clients. Attention to Detail: Exceptional focus on details, especially when working under pressure. Customer Commitment: Dedication to customer satisfaction, willingness to go the extra mile, tactful and diplomatic approach, and excellent problem-solving skills. Multitasking & Adaptability: Ability to manage multiple projects simultaneously and adapt quickly to a dynamic and changing environment. Self-Motivation: Highly motivated, committed, with strong initiative and drive. Communication Skills: Exceptional verbal and interpersonal skills for liaising with members and suppliers, maintaining a calm and professional demeanor at all times. Language Skills: Native-level proficiency in English (both written and spoken). Independence & Teamwork: Strong attention to detail, ability to work independently, and a reliable team player with excellent interpersonal and communication skills. Working Hours Full-time position. Monday to Friday, 38 hours per week, with a start time of either 8:00 AM or 9:00 AM. Important Notes Applicants must have the right to work in Australia. We regret that we cannot accept applications without valid work authorization. Benefits Our people are at the heart of the business and we have a culture of recognition and reward. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. All our employees also enjoy a range of benefits regardless of where they are based. Not only do we enjoy monthly Treats on Ten (on the tenth of each month!) but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program – this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals – this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals. One of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave. Ten works with a small Preferred Suppliers List currently, focused on specialists in each location. Please note we are not accepting any further agencies onto our PSL at this time.

Melbourne VIC, Australia

Negotiable Salary

Customer Service Consultant634998414369301112

Workable

Customer Service Consultant

Your chance to join a market-leading, global organisation Work within a dynamic, supportive and collaborative team environment Opportunities for growth and development. We have an excellent opportunity for a Customer Service Consultant to join our team based in Byron Bay on a 12 months contract basis. In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager, where you will provide phone and email customer service, sales and support. The core responsibilities in this role include: Receiving inbound calls and email enquiries from domestic customers Proactively making outbound calls to our existing customers to promote our products and services Resolving customer queries quickly and accurately Scheduling appointments for residential customers Converting incoming enquiries into sales opportunities Liaising with your fellow colleagues Meeting call and internal sales targets Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance. Requirements: Experience working in customer service or call centre environments (essential) Demonstrated experience in phone sales and converting enquires into sales Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable Proficient with communicating verbally and electronically Able to work calmly under pressure while multi-tasking Proven problem-solving skills Ability to focus on delivering a 'wow' experience to customers Ability to work in a team environment to support fellow colleagues Professional, reliable and punctual Accurately enter data into systems As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks. Perks and benefits Strong work-life balance culture Employee Assistance Program (EAP) Employee Referral Program Employee cash incentive programs and bonuses If you are looking for an exciting role supporting a great team and the opportunity to advance your career with a global and reputable company, then this is the role for you! APPLY NOW! About us At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities. We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customer

Arundel QLD 4214, Australia

Negotiable Salary

Customer Support Analyst634998413118731113

Workable

Customer Support Analyst

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.  With Team members in Auckland, the United Kingdom, United States, Canada and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices. We’re looking for a Customer Support Analyst to join our fast-growing support team. Reporting to the Customer Support Team Leader, you will be charged with providing exceptional customer service as the first contact point for our users, on the CRM platform we build, run and support in-house. To be successful in this role, you will have minimum 3 years of demonstrable experience working in a Help Desk / Customer Service role. You are an expert at identifying the root issue presented by a user, through your strong aptitude at identifying a problem’s root cause and quickly finding and implementing steps to remediate it. You’re technically minded and take to new systems with ease. Your customer centricity is central to how you excel in the work you do, and supporting and resolving customers brings you as much satisfaction as it does to the users you support. Reporting to the Customer Support Team Leader, the Customer Support Analyst will manage a daily workflow of managing new and open tickets, running screenshares with users to determine next steps on resolutions, and working across the Customer and Support teams to document and share product knowledge. This is a great opportunity for someone with great get-up-and-go and fantastic customer skills to join a tech company! What will you do Respond to inbound live chats and emails within an acceptable timeframe and with a response that is informative, helpful, and genuine. Manage a queue of tickets with competing priorities, to ensure those of most importance are addressed first and receive the right level of support, dependent on the nature of the query raised. Investigate and resolve inbound tickets through the use of outbound phone calls, screen sharing session, live chats or emails back to the original reporter. Resolve enquiries efficiently while addressing the core problem to solve for the customer. Adopt a “First Time Right” mindset to ensure the enquiry is resolved on the spot where possible. Escalate tickets when appropriate and with all relevant information, to the suitable person/team; whether that be internally within the Support team, externally to a third-party, or across to our development teams. Balance the needs of the business and the customer to prioritise enquiries appropriately. Set realistic and correct expectations with the customer and stakeholders. Flexible and adaptable to the changing needs of our business and customers. Provide consistent and regular updates to our users on any active issues they’re experiencing and help to represent the urgency of the user to internal teams. Meet all SLAs and goal targets set out by your leader, to deliver an exceptional customer service experience, focused around: - Customer Satisfaction - First Response Rate - Average Response Time - Escalation/resolution rates - Responsiveness to customer enquiries - Attention to detail when investigating issues - Efficiency when managing multiple priorities - Collaboration with other team members (inside support and other business units) - Any relevant OKRs that are in place for the team Who You Are: Compassionate: you get satisfaction out of helping other people, and recognize that sometimes the best way to help is by listening and validating different experiences. Curious: you want to find the answers and will work all the angles to get it done. You go above and beyond with in-depth research and evaluation to solve complex problems. Results-Focused: you like to check things off your list and have a bias for action, using your decision- making prowess to make decisions quickly and solve problems. Effective Communicator: You are comfortable communicating with customers and internal teams and saying no when you need to. Requirements What you need to know and what will make you successful! Essential: Minimum 3 years of customer-facing experience, in a customer support/service or help desk role, ideally supporting a SaaS technology platform. Previous experience working at Level 1 and Level 2 in a multi-leveled support team that is geographically distributed. An experienced people person. You are a pleasure to work with and have a can-do attitude. Excellent oral, written, presentation and communication skills, for use with both internal and external stakeholders and all levels of management. Technically minded - there isn’t a platform that you can’t jump in and understand within a short period of time. Ability to operate and succeed in an agile environment, working cross-functionally, to successfully deliver effective outcomes for our customers. Suitable National Criminal Check. Desirable: Experience in a remote working environment, accounting experience, law experience Benefits We offer a fantastic and inspirational working environment! Hybrid Work Flexibility – Enjoy a blend of in-office and remote work to suit your lifestyle. Modern Offices – Work in a central location with great coffee and even better company. Inclusive, Supportive Culture – Work with a genuinely friendly team that values collaboration and authenticity. Relaxed Dress Code – Be yourself and dress comfortably, while respecting the nature of our workplace and your teammates. Birthday Leave – Celebrate your big day with a day off, just for you. Regular Team Events – From lunches to trivia competitions, we like to keep things social. Professional Development – Access to training, mentoring and internal growth opportunities.

Brisbane City QLD, Australia

Negotiable Salary

Customer Service Specialist (IAM)634998412968981114

Workable

Customer Service Specialist (IAM)

Competitive Salary: $65,000 - $70,000 + Super + Bonus At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions. As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team. Backed by 200+ industry experts, our people, technology, and innovation set us above from the competition. Requirements As a Customer Service Specialist (Internal Account Manager) based out of our Ormeau office, you will be responsible for: Supporting and managing of the day-to-day movement of freight within your portfolio Providing valuable insights into the movement of customer freight and potential issues to Major Account Managers to support the delivery of the best logistics experience Reviewing and reporting on daily freight movements Resolving enquiries in a way that provides a no better experience Escalating priority issues when required relating to all aspects of your accounts Building solid long-term relationships with your dedicated account portfolio across a broad range of industries and national transport providers To find out more about the role from our Customer Service team members, follow this link - https://www.youtube.com/watch?v=NlmzjpX0eDI What we're looking for: Tertiary qualification or 2+ years experience in Customer Service Strong written and verbal communication, and problem-solving skills Sound computer knowledge including experience with Microsoft Office Suite Resilience, passion and ability to work at pace and under pressure A high level of motivation and energy with a strong focus on achieving outstanding customer experience results Benefits These benefits include: Strong focus on regular and ongoing professional development training, enhancing skills and career progression A dynamic and empowering culture, where we challenge each other to do it better An opportunity to be part of an industry leader Modern office space and technology Company functions and team building activities Partner with a leading Australian charity, volunteering time to make a difference to the lives of children with cancer How to apply If this sounds like you, please send your CV via the link below. We are looking forward to hearing from you!

Ormeau QLD 4208, Australia

A$65,000-70,000/year

Customer Service Specialist - IAM633938614970901115

Workable

Customer Service Specialist - IAM

Competitive Salary: $65,000 - $70,000 + Super + Bonus At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions. As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team. Backed by 200+ industry experts, our people, technology, and innovation set us above from the competition. Requirements As a Customer Service Specialist (Internal Account Manager) based out of our Moorabbin office, you will be responsible for: Supporting and managing of the day-to-day movement of freight within your portfolio Providing valuable insights into the movement of customer freight and potential issues to Major Account Managers to support the delivery of the best logistics experience Reviewing and reporting on daily freight movements Resolving enquiries in a way that provides a no better experience Escalating priority issues when required relating to all aspects of your accounts Building solid long-term relationships with your dedicated account portfolio across a broad range of industries and national transport providers To find out more about the role from our Customer Service team members, follow this link - https://www.youtube.com/watch?v=NlmzjpX0eDI What we're looking for: Tertiary qualification or 2+ years experience in Customer Service Strong written and verbal communication, and problem-solving skills Sound computer knowledge including experience with Microsoft Office Suite Resilience, passion and ability to work at pace and under pressure A high level of motivation and energy with a strong focus on achieving outstanding customer experience results Benefits This is a fantastic opportunity to join an organisation that places value on your professional development and growth within the business. These benefits include: Strong focus on regular and ongoing professional development training, enhancing skills and career progression A dynamic and empowering culture, where we challenge each other to do it better An opportunity to be part of an industry leader Modern office space and technology, located within Moorabbin’s ever evolving Morris Moor complex Free parking and onsite café Company functions and team building activities Partner with a leading Australian charity, volunteering time to make a difference to the lives of children with cancer How to apply If this sounds like you, please send your CV via the link below. We are looking forward to hearing from you!

Moorabbin VIC 3189, Australia

A$65,000-70,000/year

Customer Solutions Representative (Weekends)633938605870101116

Workable

Customer Solutions Representative (Weekends)

About Ticketek Entertainment Group Ticketek Entertainment Group is a global fan experience company that tickets, promotes and delivers live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, We make life better live! Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting, with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences) and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partners. About The Role The Weekend Customer Solutions Representative is responsible for providing timely, accurate, and professional assistance to customers across a variety of support channels. This includes resolving enquiries, processing transactions, and managing customer accounts using Ticketek’s systems. Requirements What does a day in the life look like? Customer Interaction & Support Respond to general enquiries, refunds, exchanges, booking requests, and complaints with professionalism and empathy. Communicate effectively with customers across phone, email, and social platforms. Provide accurate and timely information and resolve issues in line with Ticketek policies and procedures. Process refunds for cancelled and rescheduled events in accordance with event rules. Systems & Account Management: Work confidently across Ticketek platforms, including Aspect, Zendesk and Amazon Connect. Maintain accurate and complete customer account records. Review and resolve open tickets during customer interactions to ensure issues are addressed holistically. Use macros and workflows correctly for ticket processing and follow-ups. Time & Task Management: Manage workload efficiently while balancing shifting priorities throughout the day. Adhere to assigned ticket priorities and channel-specific responsibilities. Demonstrate urgency and attention to detail in completing tasks and responding to enquiries. About you Proven experience in a Box Office or Contact Centre environment. Strong attention to detail, with a habit of reviewing work to ensure accuracy and completeness. Highly developed problem-solving skills, with a proactive approach to resolving customer issues. Excellent verbal and written communication skills. Strong interpersonal skills, with the ability to build rapport and maintain positive relationships quickly and effectively. Proficient in Microsoft Excel and Word at an intermediate level. Active listening skills and a customer-focused mindset. Flexible and reliable, with a commitment to delivering exceptional customer service. Other key considerations for this position: Due to the nature of this role, work is required outside of business hours and on the weekend. (Hours/schedule: 9:00am - 5:30pm (Monday – Wednesday, Saturday, and Sunday). Weekend days off Thursday and Friday. Benefits Here’s a taste of what TEG offers: Complimentary event tickets Birthday and volunteering leave Wellbeing discounts & flu vaccinations Paid parental leave & free employee support (EAP) Global rewards and recognition Learning, development & career pathways A diverse, inclusive, and passionate team Equal opportunities TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities. If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview. *Only direct applications will be considered. No recruiters please*

Sydney NSW, Australia

Negotiable Salary

Senior Hairdresser - AUSTRALIA - GOLD COAST - Hope Island634998352154901117

Workable

Senior Hairdresser - AUSTRALIA - GOLD COAST - Hope Island

Work at Queensland's best hair salons! Epic Hair Designs has been an industry leader in the Brisbane hair community for almost 15 years with 16+ locations (and more on the horizon). Our client roster is now booming and we can’t keep up! This is where you come in – we need an experienced Hair Stylist who thrives on creating beautiful styles, interacting with others, and delivering exceptional service. Why Work at Epic? The rumors are true – we have great team morale, job security, exceptional products, and goal-oriented training We are invested in your career! Our people are our priority and we are a family-owned business (not a franchise) Join like-minded people who love to share their experience and empower others to be masters at their craft We are reliable – paid weekly, commissions paid weekly, and super paid on time, every time Epic incentives and bonuses offered regularly 2020 AHIA Queensland Salon of the Year We only use the best premium hair products including Kerastase, Goldwell, Olaplex, Oribe, GHD and Showpony Paid training sessions during work hours with strong opportunities for career development Requirements Experience and skills should include: Cleaning duties and all cash register and appointment duties. Perform all types of basin work. Shampoo, conditioning and treatments. Provide advice on hair care products and styling tips. All hair colouring services including foiling. All cutting services for Women, Children and Men. With razors and clippers also. Permanent straightening and permanent perms. Hair Extensions Beard trimming Your Role Roster flexibility, Full time, Part-time or Casual We are closed every Sunday Every 6th Saturday off Consistent rostering, completed 6 months in advance Generous commission structure giving you the opportunity to EARN every week. On average hairdressers receive around $150 extra per week and up to $400 extra per week Benefits Benefits & Perks Backstage opportunities across major fashion events Photoshoots – including Style Magazine Competitions – should you choose to compete in industry competitions, we’ll pay the cost of a photographer and models, completed in usual working hours Be financially rewarded for your performance and work 45% discount on our holy grail retail products to boost your beauty routine Affiliation with Charities, for example, we work closely with Women's Legal Service, fundraising to support women and children affected by domestic violence Training Customised training plans for every team member to constantly grow and inspire you All training is completed during salon time (no night-time training) We cover hair education costs Our team trains with the Goldwell Academy, Kerastase Academy and our own academy at Ascot We’re proud to have the most Goldwell Master Colourists than any other Salon Team Culture Black Tie Gala Awards Night each year to celebrate our high achievers and brilliant team Mid-Year Party – events are always fun and a great way for us to remain connected Yearly High Achievers Weekend – recognising those in our team who go above and beyond and achieve KPI’s (Next year we’re jetting off to the Whitsundays!) Competitions – fun ways to celebrate small achievements along the way with prizes, gift cards, time off, products and travel vouchers. SALARY: $70,000 - $75,000 plus super plus commission. How to Apply: If you’re ready to start your EPIC journey, then click on the apply button - We’d love to hear from you! FOR MORE INFO CHECK OUT - https://epichairdesigns.com.au/careers/

Hope Island QLD, Australia

A$70,000-75,000/year

Client Director 9 month FTC - MEL634998351694101118

Workable

Client Director 9 month FTC - MEL

Our Melbourne studio is searching for a strong Client Director (9 month FTC) with solid experience of managing strategic FMCG brand and packaging accounts. ...are you truly strategic and business savvy? ...have you worked at some of the best design agencies in the world? ...do you have outstanding FMCG Client Director experience working with global brands? If this sounds like you, keep reading! ABOUT US: • 400+ strong global brand agency • 100% independent • 26 years young • 8 studios around the world Offering unrivalled creativity at global scale, Bulletproof is the world’s largest independent brand agency. Across eight studios, 400 liked-minded individuals create desire through disruption, delivering Growth, Standout and Fandom for our clients. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum. As a business, we blur the lines between insight, innovation, strategy, design, digital, and environmental; all the while bringing our clients the very best of the best. At Bulletproof we have three core beliefs: WE BELIEVE GREAT IDEAS CHANGE THE WORLD We believe in the power of creativity to influence human behaviour, affect change and pierce conventions. WE BELIEVE PEOPLE MAKE THE DIFFERENCE We celebrate human connectivity and culture, and believe diversity delivers richer, deeper thinking with an infectious energy. WE BELIEVE NAÏVEity breeds brilliance We believe remaining relentlessly curious and open to new possibilities leads to purer, more interesting and uncharted creative solutions. ABOUT YOU: As Client Director, you will work as part of the client services team supporting and in partnership with the Senior Leadership team. You will be responsible for overseeing the successful day-to-day running of your allocated client account and building unbreakable relationships with clients and team members alike. ABOUT THE ROLE: Your main duties and responsibilities will include: CLIENT FACING Running client meetings; creating and leading presentations with precision, confidence, a sense of presence and gravitas Running pitches and initiatives with the support of the senior team Taking responsibility for the overarching relationship with clients across your allocated pillar account, spanning the wider business as well as project specifics Being a key agency partner across all levels and brands; building trusted and collaborative partnerships with clients Being responsive and proactive to client needs and requests, identifying where opportunities lie to exceed expectations Being flexible and adaptable to circumstances, proposing solutions with ease Contributing to RFI’s, negotiating fee and timing discussions to safeguard our value and quality Selling and defending our creative product; confidently presenting and positively challenging briefs, feedback, proposals and financials with the client team Contributing to annual reviews; foreseeing and evading difficult situations, facilitating challenging conversations with confidence and grace Having a strong understanding of our offering and articulating it confidently to clients at every level Possessing a naturally inquisitive nature, striving to learn and understand our client’s business and industry; identifying opportunities and proactively unlocking new conversations WITHIN THE CLIENT SERVICES TEAM Reporting into the APAC Managing Director on a day-to-day basis, balancing autonomy with regular updates and judging when it’s appropriate to seek senior support Overseeing the delivery of design projects and workflow, ensuring work is completed to the highest standard whilst meeting client timelines and budgets Ensuring the team are working efficiently to deliver the highest quality work Advising on project timelines and proposals, which are realistic and effectively meet our client’s needs Overseeing ScreenDragon and the weekly/monthly reporting of financials, including billings, forecasting and client purchase orders Supporting with annual and quarterly forecasting plans and presentations Creating inspiring presentations and contributing to the pitch process, using your strategic and industry knowledge Growing client relationships, as well as broadening your understanding of the client service discipline and client’s business Leading and inspiring clients and internal Bulletproof teams alike Mentoring and taking responsibility for the reviews and development of the junior client service team. WITHIN THE BROADER BULLETPROOF TEAM Positively contributing and driving the culture of our Bulletproof tribe Leading by example, steering and instilling team spirit Building unbreakable bonds by working collaboratively with the wider Bulletproof team and department heads Providing clear and actionable feedback, which is supported by appropriate rationale and grounded within your client, account, category and industry knowledge Foreseeing and identifying potential issues, proactively managing individual project wash-ups Confidently utilising our proprietary strategic tools Fostering close relationships with the production team in the delivery of artwork and guidelines Proactively generating ideas to inspire members of the wider team Recognising areas for improvement and suggesting solutions to drive efficiencies Leading the development and delivery of client presentations, pitch preparations and new business proposals when required. Requirements WHAT YOU SHOULD HAVE: If you tick all of the boxes below, we could be a perfect match! A keen and can-do attitude A fresh perspective and an entrepreneurial spirit Balance a calm professional manner with passion and positivity Ability to forge strong senior relationships through excellent interpersonal skills Proactive and committed to identifying, leveraging and building opportunities as well as relationships with clients Exceptional attention to detail and communication skills, both written and verbal Strong judgement, which is well informed and reliable; able to foresee potential problems and propose solutions Ability to lead and mentor a team, which produce results and demonstrate best practice Has big picture thinking, yet also understands the importance of attention to detail and the smooth running of the overall account/s Ability to always remain positive and calm under pressure in our fast-paced working environment Ability to successfully prioritise and manage multiple tasks and projects at any one time Commercially aware with a thorough understanding of the marketplace and a willingness to continue learning In line with our three core beliefs, we’re looking for people that share our community spirit and are curious enough to question the status quo. Could this be you? If so, apply below! Benefits Competitive benefits package!

Melbourne VIC, Australia

Negotiable Salary

Customer Success Specialist634998350261771119

Workable

Customer Success Specialist

Who we are: Caleb and Brown, headquartered in Melbourne Australia, has grown in the last nine years to become one of the leading cryptocurrency brokerage firms globally. By fostering a culture of crypto experience married with professional services, we are building the bridge to the traditional financial world. We are seeking a motivated and client-focused individual to join our team as a Client Success Specialist. In this role, you'll support our global client base by ensuring seamless transactions, solving problems, and building lasting relationships. What we'd love to see: We are seeking a Client Success Specialist or a dynamic individual from a background whereby they could transfer their already well honed skills. The successful candidate will be a pro at developing long-term relationships with clients, fostering trust and satisfaction as well as having either a deep understanding of the cryptocurrency landscape or be passionate about their expertise and what they do functionally. This role offers a remarkable opportunity to contribute to our company's growth while working in a high performance yet supportive environment that values results and outcomes, but importantly, people first. Responsibilities: Provide prompt, friendly, and professional support via chat, phone, and email channels. Assist clients with inquiries, troubleshooting, and understanding our trading platform and operational processes. Collaborate with Senior Brokers, Associates, and internal teams to execute trades, deposits, and withdrawals. Monitor and facilitate client transactions to ensure a seamless experience. Handle and resolve unique or complex client cases in collaboration with cross-functional teams. Document and track customer interactions using tools like Zoom Phone, Intercom, Slack, Asana, and Salesforce. Triage internal support tickets and contribute to debugging product-related issues. Contribute to improving client support processes and delivering a 5-star service across all touchpoints. Build long-term relationships with clients, fostering trust and satisfaction. Requirements Excellent communication skills in written and verbal English. Strong problem-solving and analytical skills with attention to detail. Ability to multitask and thrive in a fast-paced environment. Empathy, patience, and a client-focused mindset. Proficiency with customer support tools such as Zoom Phone, Intercom, Slack, Asana, and Salesforce is preferred (training provided). Modest understanding of cryptocurrency markets and infrastructure is preferred but not mandatory. Benefits Learn from a team of experienced cryptocurrency experts Ongoing training and industry development opportunities from a supportive leadership team Competitive salary package, including performance-based incentives and potential for significant growth. Access to cutting-edge technology and market insights. Collaborative and supportive team culture with a passion for digital assets. 0% trading fees with Caleb and Brown Applicants must have full Australian working rights and be residing in Melbourne, Australia to be considered for this role. We value diversity and inclusivity and ensure an equal process for all throughout our recruitment processes.

Cremorne VIC 3121, Australia

Negotiable Salary

Workable

HR Support Consultant

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission We Live by Our Values - we role model our values 100% of the time We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As a HR Support Consultant, you’ll be working within our Customer Experience team and will be responsible for gathering information from customers and ensuring their continued support and success after implementing our Employment Hero product. In this role, you will be supporting our customers to ensure accuracy and will be responsible for resolving customer tickets efficiently and effectively. This includes addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary. As a HR Support Consultant you'll be responsible for: You will provide support to clients after they 'go-live' by walking them through updates needed or how to troubleshoot in a variety of ways, such as award interpretation and platform configuration Responding to and resolving customer tickets, calls and queries related to the Employment Hero Platform in a timely manner. Assist and collaborate with the wider squad and support team to provide best practice system use and education to all our customers. Proactively analyse and understand product functionality across the platform and logic in detail; and testing in platforms to identify user error/system logic and related root causes by maintaining comprehensive awareness of product changes and enhancements. Conduct/triage customer support issues and assign to the appropriate team or resolve where possible. Take on client and team HR escalations for our customers Assist with requirements gathering to run post mortems and run internal support team workshops Escalating issues related to bugs or product logic/functionality concerns as necessary, in collaboration with Seniors/Team Leads and the Product Team. Working with customers across multiple channels (email, chat, phone, screen share) to understand their organisational workflow and how the platform can support them to maximise their people processes. Managing Problem Tickets with urgency and collaborating with key stakeholders to resolve as quickly as possible Leveraging ZenDesk, Salesforce and other internal tools for maintaining records, ticket investigations and referencing customer interactions, transactions, comments, and complaints in accordance with service level agreements (SLAs) Proactively contribute feature requests, Customer Care Processes, Macros and Help Centre suggestions, where warranted and using customer insights. Who you are To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring: Relevant HR industry experience Exposure to working in fluid, high change and high velocity environments. Prior exposure to customer experience within a SaaS (Software as a Service) environment (nice to have) An attitude that always puts your customer's needs first Problem solving skills with a sound and thorough approach to troubleshooting. Ability to manage competing priorities, working autonomously; requesting assistance where needed. Strong and polished verbal and written communication skills. A tertiary degree in Human Resources and/or relevant qualification (nice to have). What we can offer At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means You will work remotely, with the flexibility to own your time and impact You will access cutting-edge tools to amplify your work, knowledge and outputs You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies You’ll also have access to a wide range of benefits that includes - a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Perth WA, Australia

Negotiable Salary

Workable

Customer Care Manager

Looking for a long Career in Sales? We have an opportunity for you to work within a strong sales team, with opportunities to develop and progress your career in sales over time. We are looking for an experienced and dynamic Customer Care Manager to join our team based in Melbourne on a permanent full time basis. You will be empowered to enhance the relationship between the Customer and Rentokil Initial for the key purpose of protecting the existing portfolio by identifying and dealing with any issues which may be detrimental to this relationship. This role reports to the Sales Manager, and you will be expected to maintain and protect the business services portfolio by dealing with customers in jeopardy and resolving any customer related issues and removing barriers to service in order to protect customer loyalty. The key responsibilities for this position include: Forecast and track retention metrics Resolve problems aligned to complaint resolution and customer in jeopardy procedures Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors Management of customer escalations Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame Maintain accurate records of all retention activities Actively identify new business opportunities and communicate to the internal teams Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables. Provide a response and resolution to all customer queries within defined timeframes Benefits of being part of the Initial Hygiene team: A fully-maintained company vehicle including a fuel card and a mobile phone Attractive opportunities to earn commissions Comprehensive induction and training Access to an employee assistance program, for you and your family Ongoing learning and development Career Progression Ideally you will have the following experience and skills: 3 years customer service experience Service industry experience Car Licence essential Demonstrated experience in Account Management and Customer service issue resolution Proven team achievements in customer service metrics Exceptional written & verbal communication skills Exceptional organisation and time management skills Attention to detail and problem solving Ability to multi-task in a fast paced environment If you are looking for an opportunity to lead by example and kick goals at every turn, then this is the role for you! Click the Apply button to submit your resume today! About Rentokil Initial (Parent company of Initial Hygiene) At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. From washrooms to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities. In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 80 countries, supporting over 5 million customers.

Melbourne VIC, Australia

Negotiable Salary

Customer Service Consultant | Melbourne634998346074891122

Workable

Customer Service Consultant | Melbourne

We have an exciting opportunity available for Customer Service Consultant's to join our team in Port Melbourne on Permanent Full/Part Time basis. We will provide full training so if you are looking to start your career in the customer service space then look no further! We do require the successful candidate to be based in Melbourne, Victoria as this role will be based out of our office in Port Melbourne. In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support. The core responsibilities in this role include: Receiving inbound calls and email inquiries from Commercial and Residential customers Proactively making outbound calls to our existing customers to promote our products and services Resolving customer queries quickly and accurately Scheduling services for residential customers Converting incoming inquiries into sales opportunities Liaising with your fellow colleagues Meeting KPI targets Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance. The ideal candidate must possess: Experience working in customer service or call centre environments (essential) This is an office-based role so you must be based in Port Melbourne Previous experience in phone sales and converting inquiries into sales Proficient with communicating verbally and electronically Able to work calmly under pressure while multi-tasking Proven problem-solving skills Ability to work in a team environment to support colleagues Professional, reliable, and punctual. Working from office Monday to Friday Perks and benefits: Strong work life balance culture. Employee Assistance Program (EAP) Discounted Pest Services Employee Referral Program Employee cash incentive programs and bonuses ABOUT THE COMPANY At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.   From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities. In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers. Employee Testimonials: “All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.” Amanda Haans - Local Service & Sales Manager “The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.” Renay Fagan “There are lots of incentives, rewards and bonuses available at Rentokil Initial.” Carly Shreeve "I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years." Sierra Warrington

Port Melbourne VIC 3207, Australia

Negotiable Salary

Luxury Travel Concierge (Remote) - Native English | Melbourne-based634998345387531123

Workable

Luxury Travel Concierge (Remote) - Native English | Melbourne-based

Do you love working in travel? Are you the go-to person for friends’ holiday plans? Always up-to-date on the newest luxury hotels and hottest destinations? If that sounds like you, keep reading — Ten is looking for passionate, motivated, and resourceful Travel Specialists to join our APAC team! This is a remote role, open to candidates based in Melbourne, offering you the flexibility to work from home while building a rewarding career in luxury travel. What You’ll Do Deliver exceptional travel experiences by handling leisure travel requests from our global members. Manage bookings for scheduled, no-frills, and chartered flights — with a strong focus on first and business-class travel. Use your commercial judgement and expertise with GDS (preferably Amadeus) and job management systems to find the best travel solutions. Provide outstanding customer service that keeps our members coming back again and again. Collaborate virtually with our global team while enjoying the autonomy and convenience of remote work. What We’re Looking For A love for the travel industry and a passion for creating memorable journeys. A fast learner who thrives in a dynamic, fast-paced environment. Excellent communication skills in English. Experience with GDS booking platforms and a knack for problem-solving. Someone who is excited about career growth and ready to build a long-term future with us. Why Join Ten? Ten is the global leader in premium lifestyle and travel concierge services. With a network spanning 20+ offices worldwide and more than 1,300 dedicated employees, we help over two million high-net-worth members get the most out of life — wherever they are. We combine insider knowledge, cutting-edge technology, and buying power to go beyond expectations every time. We're growing rapidly — over 40% annually — and backed by a committed, ambitious team that invests in your career progression through training, internal mobility, and leadership opportunities. As a Certified B Corp, we’re proud to make a positive impact on society and the environment while delivering world-class service. And best of all? You’ll be doing meaningful, exciting work — from the comfort of your home in Melbourne. Requirements We are looking for a candidate who meets the following criteria: Experience: Proven track record in a dedicated flight sales role within a travel agency, tour operator, or concierge business. GDS Proficiency: Hands-on experience with one or more Global Distribution Systems (preferably Amadeus), including complex multi-sector bookings and round-the-world routings from all major global hubs. Travel Knowledge & Passion: Strong knowledge of, and enthusiasm for, a wide variety of leisure and city destinations, as well as different travel styles. Luxury Travel Expertise: Demonstrated success in designing luxury holidays for affluent clients. Attention to Detail: Exceptional focus on details, especially when working under pressure. Customer Commitment: Dedication to customer satisfaction, willingness to go the extra mile, tactful and diplomatic approach, and excellent problem-solving skills. Multitasking & Adaptability: Ability to manage multiple projects simultaneously and adapt quickly to a dynamic and changing environment. Self-Motivation: Highly motivated, committed, with strong initiative and drive. Communication Skills: Exceptional verbal and interpersonal skills for liaising with members and suppliers, maintaining a calm and professional demeanor at all times. Language Skills: Native-level proficiency in English (both written and spoken). Independence & Teamwork: Strong attention to detail, ability to work independently, and a reliable team player with excellent interpersonal and communication skills. Working Hours Full-time position. Monday to Friday, 38 hours per week, with a start time of either 8:00 AM or 9:00 AM. Important Notes Applicants must have the right to work in Australia. We regret that we cannot accept applications without valid work authorization. #Work from Home #Remote Work #Career Progression Benefits Our people are at the heart of the business and we have a culture of recognition and reward. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. All our employees also enjoy a range of benefits regardless of where they are based. Not only do we enjoy monthly Treats on Ten (on the tenth of each month!) but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program – this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals – this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals. One of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave. Ten works with a small Preferred Suppliers List currently, focused on specialists in each location. Please note we are not accepting any further agencies onto our PSL at this time.

Melbourne VIC, Australia

Negotiable Salary

Customer Service Operator634998344514581124

Workable

Customer Service Operator

Betfair Australia is on the lookout for Customer Service Operator to join our day or overnight team. Both part-time and full-time options are available. Betfair is a disruptor bringing innovation and competition to the Australian sports betting industry while operating responsibly and following regulations to protect the community. We have a team full of passionate, energetic, great people, with a genuine determination to try and create a working environment that is safe and supportive for everyone, we even won the WORK180 award this year for two consecutive years for our commitment to employee support and safety, which we are very proud of. Being a strong data-driven business; using cutting edge and digital innovative marketing technology, we service a sophisticated customer base, offering a different way for punters to engage with racing and sport. Requirements What we are looking for: A passionate sport and/or racing enthusiast with a strong drive for speed, competition, and positive energy. Someone who enjoys teamwork and having some banter in the workplace. Someone who enjoys customer service and is committed to consistently delivering exceptional support and building their knowledge. Key Responsibilities (training provided): Undertaking the registration, KYC (Identity Verification) and education of new customers. Efficiently and professionally answer calls and emails from customers, providing betting information and accurately completing bet placement on their behalf. Responding promptly to incoming customer queries via phone calls and emails. Assisting with and ensuring team procedures are appropriately documented. Continually updating knowledge around products and services. Promoting safer gambling practices by advocating for sustainable approaches and ensuring our platform remains a positive experience for all. What you will bring: A passion for customer service! An understanding of upholding confidentiality of sensitive customer information The ability to make clear and well-reasoned decisions Availability to work weekends A high level of attention to detail, with an ability to effectively prioritise tasks Strong computer literacy and familiarity with MS Office Applications Excellent written and verbal communication skills Initiative. You get things done (once you’re shown how!) Benefits How we will be On Your Side: An organisation that truly (yes really) values its people with a vibrant and engaging culture Employee benefits like competitive parental, volunteer and study leave, social events, team office snacks, free breakfast and loads more… Benefit from five weeks of annual leave each year. $1,000 dedicated to your own personal or professional development per financial year - you choose how you spend! A workplace that offers health and wellbeing initiatives Interested? At Betfair we are committed to building a workplace where everyone can fulfil their full potential. We pride ourselves on fostering an environment where all employees feel welcome and included. We encourage people of all walks of life and backgrounds to apply. We are proudly a WORK180 endorsed employer for women, to discover more of our please visit https://work180.com/en-au/for-women/employer/betfair-australia Interested in applying? Please click Apply now and submit an up to date Cover Letter and Resume. We are committed to responding to all candidates within four weeks of application.

Darwin City NT 0800, Australia

Negotiable Salary

Lifestyle Concierge - English Speaker - Melbourne633938505548821125

Workable

Lifestyle Concierge - English Speaker - Melbourne

Lifestyle Generalist – APAC Team (Australia-based candidates encouraged to apply) What We’re Looking For ✅ Fluent English communication skills (spoken and written) ✅ Strong organisational and multitasking abilities ✅ A positive, proactive attitude and a problem-solving mindset ✅ Confidence in dealing with high-end clients and delivering outstanding service ✅ Knowledge of travel, dining, entertainment, or retail industries is a plus – but not essential What We Offer ✨ The chance to be part of a dynamic, global team ✨ Opportunities to learn, grow, and progress your career ✨ Exposure to some of the world’s most exclusive events and experiences ✨ A supportive, collaborative working culture ✨ Competitive compensation and benefits At Ten Group, we’re on a mission: to become the most trusted service business in the world. We’re seeking passionate, motivated, and resourceful individuals in Australia to join our APAC team as a Lifestyle Generalist. About the Role As a Lifestyle Generalist, you’ll be the go-to expert for our members, helping them get the most out of life. You’ll handle a wide range of interesting and often complex requests across: Travel – planning bespoke itineraries and securing unique experiences Retail – sourcing exclusive products or hard-to-find items Entertainment – arranging restaurant bookings, event tickets, and unforgettable experiences Using your research skills, creativity, and excellent communication, you’ll deliver tailored solutions that exceed our members’ expectations – always within agreed timeframes. You’ll also play a key role in sharing knowledge and best practices with your team and across our global business. Who We Are Ten Group is the global market leader in lifestyle and concierge services. From over 20 offices worldwide, our team of 800+ professionals delivers exceptional service to our members every day. Through our unique blend of expert human service and our proprietary tech platform, we help members access the very best in: Travel Live Entertainment Dining Luxury Retail We partner with top suppliers to negotiate exclusive benefits and design innovative loyalty programs for our corporate clients. Ten Group is growing rapidly, with ambitious plans for ongoing innovation and expansion. We’re dedicated to improving the lives of millions of members around the world. Are you ready to help us become the most trusted service business in the world? Apply now and start your Ten journey! Requirements Native-level business English skills for communication with English-speaking members Excellent verbal, interpersonal, and problem-solving skills; calm and professional under pressure Able to work independently, multitask, and manage tight deadlines Detail-oriented, adaptable, and committed to high customer service standards Strong administration and organizational skills Experience in luxury service, hospitality, travel, dining, or ticketing is a plus Remote role in Australia; 40-hour week with day/evening shifts, including weekends and public holidays This is a remote role based in Melbourne. The position is full-time, working 40 hours per week, with day shifts from Monday to Friday, either from 8:00 am to 5:00 pm or 9:00 am to 6:00 pm. Benefits Our people are at the heart of the business and we have a culture of recognition and reward. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. All our employees also enjoy a range of benefits regardless of where they are based. Not only do we enjoy monthly Treats on Ten (on the tenth of each month!) but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program – this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals – this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals. One of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.

Melbourne VIC, Australia

Negotiable Salary

Customer Support SaaS Manager634998405890591126

Workable

Customer Support SaaS Manager

About us At Fenergo, we’re not just building software—we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game. We’re more than a global leader in AI-powered client lifecycle management—we’re reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don’t stop there. At Fenergo, we believe in a world where financial institutions aren’t just compliant—they’re confident. Where technology doesn’t just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world. Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We’re tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind. Join us, and be part of a team that’s building smart solutions, solving real problems, and shaping the future—together. Overview of Role To enhance our global support team, we are hiring a Customer Support SaaS Manager with strong, proven customer facing services experience in the IT market to support our customers. The role will build and expand upon our professional and quality support service to Fenergo customers and ensure customer satisfaction by meeting or exceeding internal Service Level Agreement targets and expectations. The successful candidate is expected to maintain a professional, courteous and customer service focused attitude always. This role will apply a mix of technical leadership, analysis of production defects, incident, activity prioritisation, as well as interacting directly with Fenergo’s customers, and help manage day to day priorities of local Customer Support team. The role will have a regional team reporting into them and will need to align processes to worldwide standard. Due to the global nature of our business and Customer Support team, there may be a requirement for travel and for work to be completed outside of usual business hours as per our flexible working policies. Main Responsibilities Primary responsibility is to provide excellent direct customer support service to Fenergo's clients in APAC Manage the customer support interactions with all customers in regional and team that supports them Support & maintenance of SaaS web applications Ensure support requests are managed and resolved within the agreed service level agreement (SLA) Ownership of critical or major incidents for Fenergo’s EMEA Region Provide regular updates to Stakeholder (internal and external) to ensure they kept fully informed Retain ownership of customer escalations through to resolution to ensure a high level of user satisfaction Working with engineers and developers to ensure deadlines are met Creation and updating Knowledge Base Close cooperation with other members of the technical teams, external suppliers, and the technical team on the client side. Interacting with other teams within Fenergo Providing proactive analysis of customer issues to ensure feedback into customer and Fenergo technical teams to overcome customer paint points Providing proactive notification and management of customer issues Manage team of support analysts, their priorities, objectives and goals Be primary contact for customer escalations and own these through to resolution and customer satisfaction Ensure content for AI consumption and ensuring AI accuracy in responses Requirements Minimum Requirements Experience working in a Technical Customer Support environment with SaaS applications Good understanding of SaaS software principles Ability to communicate clearly and effectively with customers and internal teams Demonstrate Customer focus and empathy Our promise to you We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. What we value is at the CORE of how we succeed: Collaboration: Working together to achieve our best Outcomes: Drive Success in every engagement Respect: A collective feeling of inclusion and belonging Excellence: Continuously raising the bar Benefits What's in it for you? Private healthcare cover 23 days annual leave 3 company days • Annual bonus opportunity Work From Home set-up allowance Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more Buddy system for all new starters Collaborative working environment Extensive training programs, classroom and online, through ‘Fenergo University’ Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies Defined training and role tracking to allow you see and assess your own career development and progress Active sports and social club

Melbourne VIC, Australia

Negotiable Salary

Customer Care Specialist (Vet Nurse)633938468611851127

Workable

Customer Care Specialist (Vet Nurse)

Who are we? Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough. As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first - one bowl at a time. Today, we are proud to share we’ve served 50 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets. Currently, we have a team of 250+ pet-obsessed people and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing. To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out. Are you ready to shake things up and give pets the life they deserve? Come join our pack! Our Mission The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards - prioritising treating symptoms instead of addressing the root cause. That’s where we come in. At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal. We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too. Our mission is to increase the lifespan of dogs and cats. The Opportunity Lyka is growing quickly, and no two weeks are the same. Our Customer Care team are on the frontline to our customers, answering enquiries and proactively solving any issues that arise. The team also contribute to process improvements that enhance customer experience. Role responsibilities Be the first point of contact for our customers (we use livechat, phones and emails as our primary Customer Care channels) Resolve customer issues around their account, orders and deliveries and advise customers on a variety of dog nutrition and wellness questions Work with Lyka’s operations team to ensure all customer order and delivery requests are executed Assist in developing and improving Lyka’s Customer Care knowledge base content Foster a growth-oriented, positive and high-performance culture that motivates employees and is aligned to the company's mission Live and work in accordance with Lyka’s values and principles at the workplace Requirements Vet Nurse qualifications and 2+ years' practical experience in a clinic/practice (or similar) Experience in a customer facing position, involving problem solving and issue resolution Exceptional customer service skills - helpful & positive attitude and always looking to go above and beyond for customers Well-versed verbal and written communication skills with strong English & grammar Proficient in using a computer, touch typing and able to learn new tools / systems Organised with high attention to detail Willingness to learn new topics, such as dog nutrition and wellness Resilient, high sense of ownership and comfortable with a fast paced environment Must be able to be rostered across a 7-day working week (rotating roster) Must love dogs Benefits Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product! Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development. Work for a sustainability focused company - we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices. Be part of a diverse top talent team, coming from widely different backgrounds and geographies. Up to 18 weeks of paid parental leave top-up. Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work. Hybrid working - 3 days per week in office. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required during your onboarding. Pupper parent support to care for your furry friends - flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life! We are committed to building inclusive and diverse teams Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Alexandria NSW 2015, Australia

Negotiable Salary

Field Service Technician/Engineer in Melbourne, Australia633938466713631128

Workable

Field Service Technician/Engineer in Melbourne, Australia

Established global manufacture has multiple positions available for experienced Elevating Work Platform (EWP’s) technicians to join us. These positions will be based in Melbourne to support our customers and business partners throughout Australia & New Zealand. Responsibilities include field and workshop maintenance on EWP’s & Material Handling products, inventory management, routine travel, and client entertainment. Successful applicants will demonstrate: - Australian Trade certified qualifications in either a mechanical or auto-electrical field - Knowledge of maintenance, inspection & repair procedures with construction or agricultural equipment - 2 years post trade experience on Australian EWP equipment (looked upon favorably) - A high attention to detail, competent computer and communication skills - Reliability, innovation, and an ambition for career progression - Current permanent work rights with no restriction in Australia - Current Australian drivers license Service vehicle, phone, internet, computer and comprehensive product training will be provided Requirements 1. At least 3 yrs experience as a service engineer in the mechanical or equivalent industry. 2. Knowledge of equipment rental companies in Australia will be a definite advantage. 3. A valid driver's license and willingness to travel. 4. Good understanding of customers dynamic. 5. The ability to deal with multiple requests without being overwhelmed. 6. Able to work under pressure. 7. Fluent written and spoken English.

Melbourne VIC, Australia

Negotiable Salary

Workable

Terminations Officer

· ASX 300 listed financial services organisation · Flexible & hybrid working arrangements · 12 month contract Do you want to: · understand the strategic direction of your organisation and how your effort contributes to success? · work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality? · work for a climate Active CERTIFIED Carbon Neutral fleet management organisation? · be recognised and rewarded for your performance? · work for an organisation where ‘C-A-R-E’ are their values? · have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment? If so, then FleetPartners might be the place for you. FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 84,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams. Who we’re looking for: Responsible for the accurate and efficient delivery and processing of terminating contracts including Operating, Packaging, and Novated leases. Managing your performance to achieve the KPI’s for the respective elements of the role and contributing to the overall development of the department seeking incremental improvement through process and performance. Ensuring FleetPartners is compliant in all aspects relating to the financier and legal obligations inclusive of KYC AML/CTF compliance Cohesive working relationship with financiers, Operations and Client Relationship Management teams maintaining excellent internal and external relationships Exhibiting the FleetPartners CARE values – Collaboration, Accountability, Reimagine and Excellence What you’ll be doing: Operational Responsibilities Ensure accurate and timely completion of relevant responsibilities including: Manage all end of lease processes, including pay-outs, early terminations and natural termination of contracts for FleetPartners clients Obtain pay-out quotes and tax invoices from Financiers upon request Issue pay-out figures/ tax invoices/ Statements of Account to drivers within a timely manner Answering phone calls/ responding to customer enquiries within a timely manner Process termination reconciliations Deliver final termination communication to Drivers and Employers Where applicable produce Early Termination Quotes Send cessation of deduction communication to Employers/ Packaging providers Requesting finalisation letters Where applicable obtaining banking details for Employers Data Management Data Management: Miles, Oracle/EBS/BIP/ 3rd Party Supplier platforms, Salesforce Documentation of accurate information into company systems including Miles, Oracle/EBS, ensuring all data has been interfaced and communicated correctly Validate and confirm unposted charges with relevant departments for accuracy prior to finalising the lease Upload termination documents to the respective ERP/ file location Reports knowledge: Knowledge and understanding of customer invoicing reports Knowledge and understanding of customer budget reports General understanding of the overall position of a customer’s budget Ability to reconcile a customers lease based on various reporting/ data metrics Relationship Management Financiers Clients at employer and employee level as required, via email and phone managing enquiry, information updates etc Internal - Accounts, Novated Relationship Managers, Operations, Account Managers, Sales, Finance Personal Professionalism and Leadership Lead by example Participate in cross training ensuring a broad knowledge and understanding of all processes and functions within the department Use of collaborative business practices that maximise business performance Understand and perform in accordance with the agreed role Key Performance Indicators (KPI’s) Requirements We’re looking for someone who’s… Minimum 3 years’ experience in relevant role - administration, accounts Experience in automotive & equipment finance, settlements and contracts administration is preferable Account Reconciliation experience highly regarded Strong attention to detail Willingness to learn new skills Displays exceptional time management skills Benefits We offer: 7 additional days of annual leave per year. 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers. a ‘Dress for your Day’ policy. flexible and hybrid working arrangements. Rewards programme, including a range of discounts from a variety of retailers an extensive range of other employee benefits. Next Steps If you are successful in your application, then we will be in touch with you soon. Offer of employment with FleetPartners Group is conditional upon the successful completion of a background check, subject to applicable laws and regulations. Awards Top 101 Australian Workplaces for Women 2025 Certified carbon neutral fleet organisation WGEA Employer of Choice for Gender Equality Work180 Endorsed Employer for Women Supply Nation member

St Leonards NSW 2065, Australia

Negotiable Salary