Darwin Administration & Office Support Job Listings

Service Planner and Consultant63499841108610110

Workable

Service Planner and Consultant

Rentokil Initial has a great opportunity for an enthusiastic Service Planner and consultant to join our team based in Darwin on a Permanent full-time basis. We do require the successful candidate to be based in Darwin , Winnellie as this role will be based out of our office in Darwin. You will be required to come into the office Monday to Friday. This role reports directly to the Business Manager and will see you utilise your Customer Service experience to build customer relationships, work with technicians on scheduling and invoicing to customers within our Pre-Construction division. Core responsibilities in the role include: Liaising with customers directly via email and phone calls on a daily basis Resolve problems aligned to complaint resolution and customer in jeopardy procedures by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved problems. Build and maintain strong, long-lasting customer relationships with both external and internal customers Work cross functionally with the internal service delivery teams to ensure customer needs are being met. A high degree of attention to detail and accuracy while invoicing using the CRM and setting up appointments for Pre-Construction customers. Collation and preparation of reports Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance The ideal candidate will possess: Experience in working as Business Support, Administration or Coordinator (essential) Excellent customer service skills (phone based) Intermediate computer skills Complaint handling and conflict resolution skills Ability to work under pressure, multi-task and work autonomously High attention to detail Outstanding verbal and written communication skills Love working in a team environment What is on offer: Competitive salary. A friendly, supportive environment where you can enjoy going to work each day. Access to staff benefits and discount programs with major retailers and stores. Comprehensive training via the company's in-house programs. Access to ample on-site car parking. If you are a team player with strong administration skills and are looking to make the move to a global organisation with plenty of scope for growth and contribution to a multi-faceted organisation APPLY TODAY ABOUT THE COMPANY At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.   From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities. In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers. Employee Testimonials: "There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build." Angela Smith - Technician “All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.” Amanda Haans - Local Service & Sales Manager “Being in the Rentokil Initial Team, it feels like a family.” Thanh Nguyen - Technician “I got to the point in my life where I was looking for something different. Since joining Rentokil, I’ve been provided with so many qualifications and opportunities for advancement.” Jim Evans - Senior Technician

Darwin NT, Australia

Negotiable Salary

Business Administration Support63393833311233111

Workable

Business Administration Support

Rentokil Initial has a great opportunity for an enthusiastic Business Administrator to join our team based in Darwin on a Permanent full-time basis. We do require the successful candidate to be based in Darwin , Winnellie as this role will be based out of our office in Darwin. You will be required to come into the office Monday to Friday. This role reports directly to the Business Manager and will see you utilise your Customer Service experience to build customer relationships, work with technicians on scheduling and invoicing to customers within our Pre-Construction division. Core responsibilities in the role include: Liaising with customers directly via email and phone calls on a daily basis Resolve problems aligned to complaint resolution and customer in jeopardy procedures by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved problems. Build and maintain strong, long-lasting customer relationships with both external and internal customers Work cross functionally with the internal service delivery teams to ensure customer needs are being met. A high degree of attention to detail and accuracy while invoicing using the CRM and setting up appointments for Pre-Construction customers. Collation and preparation of reports Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance The ideal candidate will possess: Experience in working as Business Support, Administration or Coordinator (essential) Excellent customer service skills (phone based) Intermediate computer skills Complaint handling and conflict resolution skills Ability to work under pressure, multi-task and work autonomously High attention to detail Outstanding verbal and written communication skills Love working in a team environment What is on offer: Competitive salary. A friendly, supportive environment where you can enjoy going to work each day. Access to staff benefits and discount programs with major retailers and stores. Comprehensive training via the company's in-house programs. Access to ample on-site car parking. If you are a team player with strong administration skills and are looking to make the move to a global organisation with plenty of scope for growth and contribution to a multi-faceted organisation APPLY TODAY ABOUT THE COMPANY At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.   From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities. In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers. Employee Testimonials: "There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build." Angela Smith - Technician “All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.” Amanda Haans - Local Service & Sales Manager “Being in the Rentokil Initial Team, it feels like a family.” Thanh Nguyen - Technician “I got to the point in my life where I was looking for something different. Since joining Rentokil, I’ve been provided with so many qualifications and opportunities for advancement.” Jim Evans - Senior Technician

Darwin NT, Australia

Negotiable Salary

Customer Service Consultant63393819521281112

Workable

Customer Service Consultant

Rentokil Initial has an exciting opportunity for an organised Customer Service Consultant working with our Kununurra Pest and Fire services, The ideal candidate will need a high level of communication, deliver great Customer Service and well-developed administrative skills to assist the team based in Darwin on a full-time basis. The key responsibility of this position is to provide full administrative support including: First point of customer contact for general pest and fires service enquiries - via phone and website Compilation and generation of regular reports and invoicing Providing support to all clients in regional and remote locations Ensure tasks are processed in an accurate and timely manner Responsible for keeping inventory of internal and external office supplies replenished Sales and Quotes for Service provided Drawing up contracts for services offered Processing purchase orders Scheduling and booking technician jobs for smooth client service Planning and scheduling Remote and regional service runs across WA and the NT Processing enquiries efficiently and pro-actively resolving client issues Supporting the Services team and Operations Team to achieve targets and deliverables Attention to detail a must The ideal candidate will possess: Valid Australian working rights and residing in Australia (essential) Availability to work full-time (essential) You will posses high level problem solving and a think on your feet mentality Strong communication and Customer Service skills (written and verbal) Sales experience Adhere to business procedures Ability to effectively communicate with all levels of the business and clientele Ability to work independently and within a team environment Tech-savvy with the ability to navigate across multiple databases High attention to detail and excellent organisational skills Data entry accuracy Ability to maintain confidentiality Ability to work under pressure and multi-task Complaint handling and conflict resolution skills If you are a team player with strong administration skills and are looking to make the move to a global organization with plenty of scope for growth and contribution to a multi-faceted organization APPLY TODAY ABOUT THE COMPANY At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.   From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities. In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers. Employee Testimonials: "There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build." Angela Smith - Technician “All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.” Amanda Haans - Local Service & Sales Manager “Being in the Rentokil Initial Team, it feels like a family.” Thanh Nguyen - Technician “I got to the point in my life where I was looking for something different. Since joining Rentokil, I’ve been provided with so many qualifications and opportunities for advancement.” Jim Evans - Senior Technician

Darwin NT, Australia

Negotiable Salary