The Summit Call Centre & Customer Service Job Listings

Customer Service Consultant63499841436930110

Workable

Customer Service Consultant

Your chance to join a market-leading, global organisation Work within a dynamic, supportive and collaborative team environment Opportunities for growth and development. We have an excellent opportunity for a Customer Service Consultant to join our team based in Byron Bay on a 12 months contract basis. In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager, where you will provide phone and email customer service, sales and support. The core responsibilities in this role include: Receiving inbound calls and email enquiries from domestic customers Proactively making outbound calls to our existing customers to promote our products and services Resolving customer queries quickly and accurately Scheduling appointments for residential customers Converting incoming enquiries into sales opportunities Liaising with your fellow colleagues Meeting call and internal sales targets Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance. Requirements: Experience working in customer service or call centre environments (essential) Demonstrated experience in phone sales and converting enquires into sales Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable Proficient with communicating verbally and electronically Able to work calmly under pressure while multi-tasking Proven problem-solving skills Ability to focus on delivering a 'wow' experience to customers Ability to work in a team environment to support fellow colleagues Professional, reliable and punctual Accurately enter data into systems As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks. Perks and benefits Strong work-life balance culture Employee Assistance Program (EAP) Employee Referral Program Employee cash incentive programs and bonuses If you are looking for an exciting role supporting a great team and the opportunity to advance your career with a global and reputable company, then this is the role for you! APPLY NOW! About us At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities. We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customer

Arundel QLD 4214, Australia

Negotiable Salary

Customer Service Specialist (IAM)63499841296898111

Workable

Customer Service Specialist (IAM)

Competitive Salary: $65,000 - $70,000 + Super + Bonus At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions. As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team. Backed by 200+ industry experts, our people, technology, and innovation set us above from the competition. Requirements As a Customer Service Specialist (Internal Account Manager) based out of our Ormeau office, you will be responsible for: Supporting and managing of the day-to-day movement of freight within your portfolio Providing valuable insights into the movement of customer freight and potential issues to Major Account Managers to support the delivery of the best logistics experience Reviewing and reporting on daily freight movements Resolving enquiries in a way that provides a no better experience Escalating priority issues when required relating to all aspects of your accounts Building solid long-term relationships with your dedicated account portfolio across a broad range of industries and national transport providers To find out more about the role from our Customer Service team members, follow this link - https://www.youtube.com/watch?v=NlmzjpX0eDI What we're looking for: Tertiary qualification or 2+ years experience in Customer Service Strong written and verbal communication, and problem-solving skills Sound computer knowledge including experience with Microsoft Office Suite Resilience, passion and ability to work at pace and under pressure A high level of motivation and energy with a strong focus on achieving outstanding customer experience results Benefits These benefits include: Strong focus on regular and ongoing professional development training, enhancing skills and career progression A dynamic and empowering culture, where we challenge each other to do it better An opportunity to be part of an industry leader Modern office space and technology Company functions and team building activities Partner with a leading Australian charity, volunteering time to make a difference to the lives of children with cancer How to apply If this sounds like you, please send your CV via the link below. We are looking forward to hearing from you!

Ormeau QLD 4208, Australia

A$65,000-70,000/year

Senior Hairdresser - AUSTRALIA - GOLD COAST - Hope Island63499835215490112

Workable

Senior Hairdresser - AUSTRALIA - GOLD COAST - Hope Island

Work at Queensland's best hair salons! Epic Hair Designs has been an industry leader in the Brisbane hair community for almost 15 years with 16+ locations (and more on the horizon). Our client roster is now booming and we can’t keep up! This is where you come in – we need an experienced Hair Stylist who thrives on creating beautiful styles, interacting with others, and delivering exceptional service. Why Work at Epic? The rumors are true – we have great team morale, job security, exceptional products, and goal-oriented training We are invested in your career! Our people are our priority and we are a family-owned business (not a franchise) Join like-minded people who love to share their experience and empower others to be masters at their craft We are reliable – paid weekly, commissions paid weekly, and super paid on time, every time Epic incentives and bonuses offered regularly 2020 AHIA Queensland Salon of the Year We only use the best premium hair products including Kerastase, Goldwell, Olaplex, Oribe, GHD and Showpony Paid training sessions during work hours with strong opportunities for career development Requirements Experience and skills should include: Cleaning duties and all cash register and appointment duties. Perform all types of basin work. Shampoo, conditioning and treatments. Provide advice on hair care products and styling tips. All hair colouring services including foiling. All cutting services for Women, Children and Men. With razors and clippers also. Permanent straightening and permanent perms. Hair Extensions Beard trimming Your Role Roster flexibility, Full time, Part-time or Casual We are closed every Sunday Every 6th Saturday off Consistent rostering, completed 6 months in advance Generous commission structure giving you the opportunity to EARN every week. On average hairdressers receive around $150 extra per week and up to $400 extra per week Benefits Benefits & Perks Backstage opportunities across major fashion events Photoshoots – including Style Magazine Competitions – should you choose to compete in industry competitions, we’ll pay the cost of a photographer and models, completed in usual working hours Be financially rewarded for your performance and work 45% discount on our holy grail retail products to boost your beauty routine Affiliation with Charities, for example, we work closely with Women's Legal Service, fundraising to support women and children affected by domestic violence Training Customised training plans for every team member to constantly grow and inspire you All training is completed during salon time (no night-time training) We cover hair education costs Our team trains with the Goldwell Academy, Kerastase Academy and our own academy at Ascot We’re proud to have the most Goldwell Master Colourists than any other Salon Team Culture Black Tie Gala Awards Night each year to celebrate our high achievers and brilliant team Mid-Year Party – events are always fun and a great way for us to remain connected Yearly High Achievers Weekend – recognising those in our team who go above and beyond and achieve KPI’s (Next year we’re jetting off to the Whitsundays!) Competitions – fun ways to celebrate small achievements along the way with prizes, gift cards, time off, products and travel vouchers. SALARY: $70,000 - $75,000 plus super plus commission. How to Apply: If you’re ready to start your EPIC journey, then click on the apply button - We’d love to hear from you! FOR MORE INFO CHECK OUT - https://epichairdesigns.com.au/careers/

Hope Island QLD, Australia

A$70,000-75,000/year