Founded in 2017, we are dedicated to fostering an ecosystem of seamless resource exchange, where efficiency and precision are paramount. With cutting-edge solutions, we empower businesses to thrive and individuals to unlock their full potential. Committed to high-tech innovation, we are actively reshaping the future, one Byte at a Time. About the role We are looking for a mid-level CRM Product Manager to join our team and help drive the evolution of our customer management platform. You will work closely with cross-functional teams to define, deliver, and improve CRM features that enhance client engagement, retention, and operational efficiency across multiple brands. Key Responsibilities Own and manage CRM-related product features, including user onboarding, funding, campaigns, communication tools Translate business needs into clear product requirements and user stories Collaborate with design, engineering, marketing, and operations to deliver high-quality features on time Monitor the performance of launched features and continuously iterate for improvements Support regional teams by understanding local requirements and aligning product priorities Maintain clear documentation and ensure alignment with stakeholders throughout the product lifecycle Requirements Minimum of 3 years in product management Knowledgeable about CRM functionalities, including campaigns, user segmentation, and client data Proven track record of collaborating with cross-functional teams across technology, design, and business Skilled in articulating clear requirements and ensuring successful project delivery Proficient with tools such as Jira, Confluence, and Figma Strong communication skills, with a proactive and detail-focused approach Fluent in both English and Mandarin Benefits Hybrid working arrangement Opportunities for enriching career growth, including exposure to regional contexts Complimentary snacks and beverages available in the office pantry Healthcare coverage (medical, dental, optical), gym benefits Flexibility in smart casual dress code Young, vibrant and open work culture
Workable · HR
Workable · HR
