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It means working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together.\r\nWe’ve raised over $100M in funding from some of the world's top investors—backers of companies like Canva, Revolut, and HelloFresh. Along the way, we’ve been recognized for our innovation and culture:\r\n Ranked #1: Deloitte Climate and Sustainability Award 2024 for our pioneering Carbon Analytics Platform\r\n Ranked #2: AFR BOSS Best Places to Work 2024 in Transport and Construction\r\n At Ofload, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If you’re ready to be part of an ambitious team reshaping the freight future, we want to hear from you.\r\n\r\nAbout the role:\r\nAs a Customer Growth & Customer Success Manager you will drive deep customer engagement and retention through education, tailored advice and advocacy. Passionately drive growth of share of wallet and product adoption within your customers. \r\nYour mission is to ensure customers realise long-term value from our solutions. You reach out to help customers and fellow team members to solve problems and build solutions before they even think to ask. \r\n\r\nWhat you’ll do:\r\n Own a portfolio of key customers, ensuring strong retention, growth, and adoption of Ofload’s solutions.\r\n Act as a trusted advisor by deeply understanding customer operations, pain points, and strategic goals to deliver measurable outcomes.\r\n Lead and tailor business reviews, proactively recommending solutions that align with customer needs and Ofload’s capabilities.\r\n Build and nurture relationships across multiple senior stakeholders, positioning Ofload as a strategic partner.\r\n Collaborate cross-functionally with internal teams to deliver custom solutions such as API integrations, reporting, or platform enhancements.\r\n Contribute to team culture through knowledge sharing, mentoring, and active participation in meetings and initiatives.\r\n \r\nQualifications and Skills:\r\n 2+ years experience in a senior role within the transport and logistics industry, with proven success in account or relationship management.\r\n Commercial acumen with the ability to link customer goals to product features and business outcomes.\r\n Understanding of logistics operations and the ability to engage with both executive stakeholders and frontline users.\r\n Confident communication and presentation skills, with the ability to influence and build credibility internally and externally.\r\n A collaborative mindset, with experience mentoring others and working cross-functionally to solve complex customer needs.\r\n \r\nAt Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. When you apply, please let us know of any reasonable adjustments you may need during the interview process. \r\n\r\nMore than a job! We look after you through: \r\n Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.\r\n Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; and \r\n Our annual Summer Camp offsite\r\n \r\nOffice Benefits:\r\n Weekly catered breakfast, monthly team lunch and a number of delicious snacks \r\n Morning brew of your choice at our local cafe \r\n Quarterly celebrations and team events;\r\n Table tennis, board games and an office library \r\n \r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757596957000","seoName":"growth-customer-success-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://au.ok.com/city/cate-account-management/growth-customer-success-manager-6349984525325011/","localIds":"10","cateId":null,"tid":null,"logParams":{"tid":"abbb2d7d-4306-4ea3-aa4a-3ebe21b81b56","sid":"8485d7e3-24fb-4331-9e2f-7f21186db25b"},"attrParams":{"summary":null,"highLight":["Drive customer growth and retention","Act as trusted advisor for logistics clients","Collaborate on custom solutions"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4372,4373","location":"Sydney NSW, Australia","infoId":"6339385450598611","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","title":"Senior Account Manager/ Account Director (Freelance)","content":"We’re looking for a talented freelance SAM/AD to join our team. This role offers the chance to work on fast-paced, creatively ambitious projects, and calls for someone who’s highly organised, solutions-focused, and passionate about delivering social-first work that makes an impact.\r\n\r\nIdeally, you’ll have influencer and creator marketing experience, but we’re also open to candidates with strong project management skills, excellent communication, and a rock-solid work ethic. You’ll be jumping into a fast-paced, creatively ambitious environment, so being proactive, detail-oriented, and collaborative is a must.\r\n\r\nWe need a highly motivated self-starter who can lead, but can also throw themselves into any project and do what needs to get done. The role requires an ownership mindset and a strong sense of responsibility across any task small or large.\r\nAt We Are Social we truly believe we create Ideas Worth Talking About (IDWTA); this role is central in making sure we deliver to that by ensuring that they set the team up for success. This is not done alone. This role will work alongside a talented and high performance Client Service team, along with Strategy, Editorial, Creative and Production. Together we truly shape the role social media plays in advertising with clients.\r\n\r\n\r\nKey responsibilities\r\n Project and resource management\r\n Strong project management skills inc. timings, WIPs, agendas\r\n Experience in managing budgets inc. estimating, forecasting, billing etc\r\n Makes accurate resourcing requests based on project scope\r\n Communicates clearly and efficiently with clients and internal colleagues\r\n Is able to pivot and move forward in the face of changing priorities, client or internal\r\n Relationship management\r\n Builds trust with key client contacts by treating every task with care and professionalism\r\n A true collaborator who earns the respect and trust of their peers and client team\r\n A positive force within the agency as a key contributor and participator in agency and individual team culture\r\n Always communicates in an open and honest way and acts with integrity\r\n Creative and strategic contribution\r\n Translates client tasks into clear and concise briefs to set the Editorial and Creative team up for success\r\n Actively contributes to the creative process and builds on ideas, and is an evangelist about delivering ideas worth talking about\r\n Articulates a point of view on all things social, and finds solutions by collaborating with Strategy, Editorial, Creative and Production teams\r\n Provides clear, concise feedback and debriefs to keep teams on track\r\n Reporting\r\n Develop concise, insightful and learning-oriented reports that inform future actions\r\n Influencer Management\r\n Identify, recruit, negotiate, brief and oversee influencers across multiple projects\r\n Manage individual influencers according to their briefs, ensuring quality control, adequate review processes and optimal outputs\r\n \r\nYour skills and experience\r\n You have 3-4 years of experience working in a social media agency\r\n You are solutions-oriented and can apply fluidity and structure to your role\r\n You enable and set the team up to succeed\r\n You have a passion for social-first content, and stay abreast of trends and key activity in the social media landscape\r\n You have previous experience with influencer marketing and how brands should leverage them across all stages of the funnel\r\n You are currently based in Sydney\r\n \r\n\r\nAbout We Are Social\r\nWe Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.\r\n\r\nWe’re focused on creating ideas worth talking about. How do we do that?\r\n We put social thinking at the centre of what we do.\r\n We connect people and brands in meaningful ways.\r\n We create ideas worth talking about.\r\n We Are Social.\r\n \r\nHere in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.\r\nBack to us: Who is We Are Social?\r\nWe are a global socially-led creative agency with unrivaled social media and influencer marketing expertise.\r\nWith 1,300 people in 19 offices spanning four continents, we deliver a global perspective to our clients in a time when social media is shaping culture.\r\nWe make ideas worth talking about. We understand social behaviours within online communities, cultures and subcultures. We help our clients reach the right people in a strategic, relevant and effective way.\r\nAt We Are Social we also love diversity of thought and experience. That’s why we like to welcome the unique voices and talents that haven’t been traditionally embraced by advertising.\r\n\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757596778000","seoName":"senior-account-manager-account-director-freelance","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://au.ok.com/city/cate-account-management/senior-account-manager-account-director-freelance-6339385450598611/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"c41277ec-b8bc-428c-8690-7d48d7d91e74","sid":"8485d7e3-24fb-4331-9e2f-7f21186db25b"},"attrParams":{"summary":null,"highLight":["Freelance SAM/AD role in Sydney","Manage influencer campaigns and budgets","Collaborate with creative teams on social-first projects"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4372,4373","location":"Sydney NSW, Australia","infoId":"6339385382605011","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","title":"Account Manager","content":" Key position that ensures the overall satisfaction of our valued customers across the country.\r\n Full-time, permanent position \r\n Located in Bondi, Sydney.\r\n \r\nAbout the role\r\nOur client is seeking a proactive individual with a natural ability to build relationships with customers. They are hoping for someone with a technical background in food contact products or packaging to join their team as an Account Manager. \r\n\r\nKey Account Manager (KAM) plays a crucial role in driving sales and maintaining strong relationships with key clients. Their responsibilities span across strategic planning, relationship management, sales growth, and market analysis, among others.\r\n\r\nKey Responsibilities\r\n\r\nStrategic Account and Relationship Management\r\n Develop and implement strategic plans to achieve sales targets and expand the company's market presence within the sustainable food packaging sector. \r\n Identify and prioritize key accounts that are critical to the business's growth and sustainability objectives. \r\n Build and maintain strong, long-term relationships with key clients. \r\n Act as the main point of contact between the company and its key accounts, ensuring that clients' needs are met effectively. \r\n \r\nSales and Revenue Growth\r\n Drive sales growth by identifying opportunities within existing accounts and prospecting for new business. \r\n Develop and execute account-specific sales strategies to meet or exceed sales targets. \r\n \r\nMarket and Industry Analysis\r\n Conduct market research to stay informed about industry trends, competitive landscape, and client needs in the sustainable food packaging sector. \r\n Use insights from market analysis to inform sales strategies and product development. \r\n Maintain deep knowledge of the company’s sustainable packaging products and services. \r\n Provide clients with expert advice on how the company’s solutions can meet their sustainability goals and packaging needs. \r\n \r\nNegotiation and Contract Management\r\n Lead contract negotiations with key accounts, ensuring favourable terms that align with the company’s business objectives. \r\n Manage contract renewals and amendments in a timely and efficient manner. \r\n Address and resolve any issues or challenges that key accounts may face, ensuring a high level of customer satisfaction. \r\n Proactively identify potential problems and implement solutions before they impact the client relationship. \r\n \r\nCross-Functional Collaboration\r\n Work closely with internal teams, including marketing, product development, and supply chain, to ensure client needs are met and to drive the development of new sustainable packaging solutions. \r\n Facilitate communication between the client and the company’s internal departments to ensure seamless service delivery. \r\n Promote the company’s sustainability initiatives and commitment to environmental responsibility to key clients. \r\n Work with clients to develop and implement sustainable packaging strategies that align with their own corporate sustainability goals.\r\n Monitor and analyze account performance metrics, providing regular reports to senior management. \r\n Use data-driven insights to adjust strategies and improve account management processes. \r\n \r\n\r\nAbout our client\r\nAs a proud BCorp certified business, our client was founded in 2006 at a time when sustainability was still an out-there concept. What began as a grassroots initiative is now a leader in environmentally sustainable packaging manufacturing. Today, they are globally recognised and embraced by distributors and customers throughout Australia, New Zealand, United Kingdom, Europe, Singapore and Hong Kong.\r\n\r\nAbout our ideal candidate\r\nWe seek a driven, detail orientated Account Manager to excel in a fast-paced environment. You'll be a proactive team player, passionate about sustainability and innovation, with a strong focus on exceptional client care.\r\n\r\n Proven ability to manage and expand business with existing clients.\r\n Experience in QSR or packaging sectors is preferred.\r\n Demonstrated ability to manage competing priorities effectively.\r\n Skilled in conveying complex technical information to diverse audiences.\r\n Proactive with a strong sense of initiative.\r\n Strong interpersonal and stakeholder management skills.\r\n Ability to work independently and collaboratively.\r\n Excellent written and verbal communication.\r\n Post-qualification experience in a relevant field.\r\n Proven ability to adapt and apply required skills.\r\n \r\nHow to apply\r\nApply via this job advert and ensure a copy of your resume has been attached. If you have any questions, you are able to reach out to Chloe Baker – cbaker@partaletalent.com.au \r\n\r\nNo Agencies.\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757596751000","seoName":"account-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://au.ok.com/city/cate-account-management/account-manager-6339385382605011/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"fe0ad1d1-1a30-42d2-9e8e-09c163426f92","sid":"8485d7e3-24fb-4331-9e2f-7f21186db25b"},"attrParams":{"summary":null,"highLight":["Drive sales growth in sustainable packaging","Build long-term client relationships","Collaborate with cross-functional teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4372,4373","location":"Canberra ACT, Australia","infoId":"6339385028723311","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","title":"Data Sales Director, Australia","content":"Role highlights:\r\n\r\n Data Sales Director, Australia\r\n Canberra\r\n Permanent\r\n Remote, with national and international travel\r\n\r\n \r\n Who are we?\r\n\r\nICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions; owning and operating the world's largest SAR constellation. ICEYE is headquartered in Finland and operates from five international locations with more than 600 employees from nearly 60 countries, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.\r\n\r\nOur satellites acquire images of Earth at any time – even when it’s cloudy or dark – providing commercial and government partners with unmatched persistent monitoring capabilities. Information derived from our SAR images helps customers make data-driven decisions to address time-critical challenges in various sectors, such as maritime, disaster management, insurance, and finance.\r\n\r\nOur team is a tight-knit group of experts across many disciplines (e.g., engineering, software development, radar technology, etc.). We’re innovative, driven people who strive for excellence in everything we do. Teamwork, curiosity, and having fun are core values at ICEYE, and contribute to Making the Impossible possible!!\r\nWhy should you work for us?\r\n\r\nICEYE is at the cutting edge of new technology and we are continuing to build and operate our commercial constellation of SAR satellites. Working with ICEYE, you will be part of making the impossible possible, whilst shaping the Earth Observation industry. You will work with varied, diverse and engaged colleagues to further the ICEYE mission. At ICEYE we realise that without great people we can not succeed, therefore you will be an integral, valued and appreciated colleague, with the ability to directly shape the vision and direction of the business. \r\n\r\nWe actively support Continuous Professional Development, and will provide access to a range of avenues to allow you to succeed, including courses, training and attendance at conferences. ICEYE is a place where your development, your growth and your success is a priority. \r\n\r\nWhat will you do in this role? \r\n\r\nTo support the company’s growth, we are looking for a Data Sales Director to join our Global Data Sales Team. You will report to the Global Head of Data Sales in this position.\r\nYou will plan and execute strategies and sales tactics in the following areas: Territory planning, Strategic account management, Executive relationship development, presentation and delivery, negotiating, closing and executing contracts.\r\nThis role will focus primarily on ICEYE’s data sales market, with an emphasis on defence, intelligence and security customers. You will identify leads and opportunities, both directly and through the agency vendor ecosystem, to market ICEYE’s satellite imagery data and products that will meet potential client’s needs.\r\n\r\nResponsibilities\r\n\r\n You will initiate contact & meet with clients, with the objective to exceed quota, move prospects to contract close, and expand ICEYE’s presence across assigned client base.\r\n You will lead sales campaigns in conjunction with marketing, initiating customized proposals and communication for clients, and develop familiarity with potential clients to best meet their priorities.\r\n This role will have a great deal of autonomy\r\n You'll be responsible for generating your own leads and building customer pipelines\r\n Accelerate customer adoption\r\n Work with partners to extend reach\r\n Lead contract negotiations\r\n Develop long-term strategic relationships with key accounts\r\n Ensure customer happiness and success\r\n Requirements\r\nWhat will you need to be successful in this role?\r\n\r\n Proven experience working in a Business Development or Sales role within Australia\r\n A background in Geospatial or Satellite imagery Sales is preferred. However, we would also welcome applicants from an Aerospace & Defence background\r\n Ability to manage time effectively, work independently, and be self-motivated.\r\n Prior track record of achievement in positions with accountability.\r\n Hunter mentality with solid sales experience\r\n Strong verbal and written communications skills\r\n An extensive customer network within Australia is a must\r\n An entrepreneurial spirit, find the right opportunities and take through to a close\r\n \r\nIn addition to the above, it would be beneficial if you had the below attributes and skills: \r\n\r\n Passion for the Space sector.\r\n A network of existing clients in the Defence and Intelligence space, especially MODs across the APAC region.\r\n Experience of working in a company that is experiencing high pace growth year on year and being able to match that by contributing to the bottom line from an early stage.\r\n A good knowledge of Synthetic Aperture Radar\r\n Experience within a SaaS background\r\n Benefits\r\n\r\n A job that matters in a dynamic Earth Observation environment with a scale-up approach\r\n An independent role with a supportive and diverse work environment\r\n Time for self-development, research, training, conferences, or certification schemes\r\n A yearly benefit budget to spend as you wish (ie Auntie, language learning, coaching, budget for additional work equipment for home, charity activity)\r\n Base salary range for this position is contingent on your experience level, and will be negotiated individually.\r\n \r\nDiversity, equity, and inclusion\r\n\r\nAt ICEYE, we believe that diversity isn't just a buzzword – it's our greatest asset. \r\nWe're committed to fostering an inclusive environment where every voice is not only heard but celebrated. We know that diverse perspectives breed innovation and creativity, which is why we actively seek out individuals from all walks of life, backgrounds, and experiences. \r\nWhatever your background, we want you to bring your authentic self to the table. Join us and be part of a team where differences are not only embraced but cherished, because together, we're stronger. \r\nApply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com \r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757596472000","seoName":"data-sales-director-australia","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://au.ok.com/city/cate-account-management/data-sales-director-australia-6339385028723311/","localIds":"12","cateId":null,"tid":null,"logParams":{"tid":"f6d47d97-b816-46cb-922f-b2f113b45136","sid":"8485d7e3-24fb-4331-9e2f-7f21186db25b"},"attrParams":{"summary":null,"highLight":["Data Sales Director in Australia","Remote with international travel","Lead sales campaigns for satellite data"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4372,4373","location":"Melbourne VIC, Australia","infoId":"6349984085043411","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","title":"Account Manager","content":"\r\nWe are seeking for an Account Manager to support Eightcap’s growth by supporting both business development and relationship management, contributing to the growth and retention within the region. \r\nThe ideal candidate will have experience in a brokerage or fintech setting, with an ability to deliver results in a fast-paced, high-performance environment. Through strategic client acquisition and relationship management, the role plays a key part in company’s growth and long-term success. \r\n\r\nKey Responsibilities:\r\n Understand the derivatives financial market, Eightcap’s offerings and competitor’s offerings to sell FX services to prospective clients\r\n Apply knowledge in Forex trading to analyse the processing methods and foreign exchange trade lifecycle of clients\r\n Analyse the position of foreign exchange trading in the investment process of clients and prospects to determine suitability for Eightcap services\r\n Maintain thorough and up-to-date knowledge of foreign exchange products and services by initiating frequent contact with other financial or competitor institutions, partners, and stay informed about industry laws and regulations. \r\n Manage the complete sales cycle process from initiation through compliance to the onboarded trading client. \r\n Establish rapport and trust with clients by effectively presenting technical derivative trading solutions to clients\r\n Actively seek out new sources of leads and client referrals. \r\n Provide ongoing assistance and support to clients (in a timely and professional manner), including technical support and operational support in relation to trading account and trading platform matters. \r\n Communicate with existing and prospective clients on Eightcap’s product offerings and services and resolving any issues to ensure client satisfaction is achieved and maintained. \r\n Monitor and achieve agreed KPIs. \r\n Assist with and coordinate with other teams to create and implement new forex sales procedures and processes.\r\n Work closely with compliance to ensure best practices and industry and company standards for AML/KYC are met\r\n \r\n\r\n\r\nRequirements\r\n Bachelor's degree in finance, business, economics, or a related field; or at least 1 year of experience in a financial services or sales role.\r\n Passion for financial markets with a foundational understanding of CFDs and margin trading.\r\n Strong communication skills in English, both written and verbal.\r\n Proven ability to work in a high-pressure, target-driven environment.\r\n Strong attention to detail and organisational skills.\r\n Team-oriented with the ability to work effectively across multicultural teams.\r\n Proficiency in MS Office and CRM software; confident in handling data and client records \r\n Strong sales acumen - be a problem solver and go-getter “hunter” to deliver new business by increasing sales in trading technology. \r\n Understanding of compliance and onboarding processes \r\n Able to build and maintain long-term client relationships\r\n \r\n\r\nBenefits\r\n Ongoing investment in your career development, including technical and professional training\r\n Wellness and lifestyle perks, such as monthly corporate massages\r\n Perkbox Reward & recognition\r\n Snacks and drinks available\r\n Drinks every Friday at 4pm\r\n Parental leave entitlements\r\n Staff referral bonus programme\r\n Annual flu vaccinations\r\n Purchased leave\r\n Novated leasing options for vehicle financing and management\r\n Great CBD location with easy access to public transport \r\n Multicultural environment\r\n Collaborative and supportive team culture\r\n Being part of an exciting new project for the company\r\n Regular social activities\r\n \r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757596204000","seoName":"account-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://au.ok.com/city/cate-account-management/account-manager-6349984085043411/","localIds":"10","cateId":null,"tid":null,"logParams":{"tid":"aa8610ef-2faa-4de2-8300-3871de403108","sid":"8485d7e3-24fb-4331-9e2f-7f21186db25b"},"attrParams":{"summary":null,"highLight":["Support business development and client retention","Sell FX services to prospective clients","Achieve KPIs in high-pressure environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4372,4373","location":"Sydney NSW, Australia","infoId":"6339383123661111","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","title":"Senior Growth and Customer Success Manager","content":"About Ofload and Our Mission\r\nFreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $68 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller transport operators face barriers to competing with the big players.\r\nAt Ofload, we’re changing how the freight industry operates and bringing it into the digital world. We leverage technology, data, and strategic partnerships to connect a growing roster of blue-chip customers with smaller, highly efficient transport operators. By reducing empty truck miles, improving visibility, and optimising supply chains, we’re driving smarter, greener, and more efficient operations that benefit businesses and the environment.\r\nThis isn’t just logistics—it’s FreightTech: a tech-powered transformation of an industry that is the backbone of the economy and touches everyone’s lives.\r\n\r\nWhy Join Ofload?\r\nJoining Ofload means being part of a high-growth scaleup. It means working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together.\r\nWe’ve raised over $100M in funding from some of the world's top investors—backers of companies like Canva, Revolut, and HelloFresh. Along the way, we’ve been recognized for our innovation and culture:\r\n Ranked #1: Deloitte Climate and Sustainability Award 2024 for our pioneering Carbon Analytics Platform\r\n Ranked #2: AFR BOSS Best Places to Work 2024 in Transport and Construction\r\n At Ofload, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If you’re ready to be part of an ambitious team reshaping the freight future, we want to hear from you.\r\n\r\nAbout the role:\r\nAs a Senior Customer Growth & Customer Success Manager you will drive deep customer engagement and retention through education, tailored advice and advocacy. Passionately drive growth of share of wallet and product adoption within your customers. \r\nYour mission is to ensure customers realise long-term value from our solutions. You reach out to help customers and fellow team members to solve problems and build solutions before they even think to ask. \r\n\r\nWhat you’ll do:\r\n Own a portfolio of key customers, ensuring strong retention, growth, and adoption of Ofload’s solutions.\r\n Act as a trusted advisor by deeply understanding customer operations, pain points, and strategic goals to deliver measurable outcomes.\r\n Lead and tailor business reviews, proactively recommending solutions that align with customer needs and Ofload’s capabilities.\r\n Build and nurture relationships across multiple senior stakeholders, positioning Ofload as a strategic partner.\r\n Collaborate cross-functionally with internal teams to deliver custom solutions such as API integrations, reporting, or platform enhancements.\r\n Contribute to team culture through knowledge sharing, mentoring, and active participation in meetings and initiatives.\r\n \r\nQualifications and Skills:\r\n 5+ years experience in a senior role within the transport and logistics industry, with proven success in account or relationship management.\r\n Strong commercial acumen with the ability to link customer goals to product features and business outcomes.\r\n Deep understanding of logistics operations and the ability to engage with both executive stakeholders and frontline users.\r\n Confident communication and presentation skills, with the ability to influence and build credibility internally and externally.\r\n A collaborative mindset, with experience mentoring others and working cross-functionally to solve complex customer needs.\r\n \r\nAt Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. When you apply, please let us know of any reasonable adjustments you may need during the interview process. \r\n\r\nMore than a job! We look after you through: \r\n Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.\r\n Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; and \r\n Our annual Summer Camp offsite\r\n \r\nOffice Benefits:\r\n Weekly catered breakfast, monthly team lunch and a number of delicious snacks \r\n Morning brew of your choice at our local cafe \r\n Quarterly celebrations and team events;\r\n Table tennis, board games and an office library \r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757594786000","seoName":"senior-growth-and-customer-success-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://au.ok.com/city/cate-account-management/senior-growth-and-customer-success-manager-6339383123661111/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"2239d4dd-51a3-4d15-b4bc-3200234680fc","sid":"8485d7e3-24fb-4331-9e2f-7f21186db25b"},"attrParams":{"summary":null,"highLight":["Drive customer growth and retention","Act as trusted advisor for logistics clients","Collaborate on custom solutions"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4372,4373","location":"Pooraka SA 5095, Australia","infoId":"6339383046617911","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","title":"Account Manager","content":"Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.\r\nAt Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.\r\n\r\nAbout the role\r\nA rare opportunity to join the team at our Pooraka branch as an Account Manager. 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If you have outstanding people and communication skills and an extreme level of drive & motivation, then we'd love to hear from you.\r\nThis role is a combination of managing an assigned customer base while delivering new business. Responsible for achieving and exceeding sales quotas, retention, and revenue targets whilst building and maintaining effective relationships with key stakeholders. 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APPLY NOW\r\n\r\nAt Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. \r\n\r\n\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757594749000","seoName":"key-account-manager-hygiene","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://au.ok.com/city/cate-account-management/key-account-manager-hygiene-6349983241587411/","localIds":"4","cateId":null,"tid":null,"logParams":{"tid":"389328ef-2a46-4985-8eb7-47f1a1bc24dd","sid":"8485d7e3-24fb-4331-9e2f-7f21186db25b"},"attrParams":{"summary":null,"highLight":["Manage client base and increase sales","Grow portfolio with new accounts","Develop proposals for customer needs"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4372,4373","location":"Victoria, Australia","infoId":"6357954380787511","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","title":"Account Manager / Customer Account Specialist","content":"Full-time, permanent position based in Australia (remote). To apply for this role, you must be based in either the Australian state of Victoria or New South Wales.\r\nSalary $100,000 - $110,000 (depending on experience), plus super and profit share. \r\nClosing date: 1st August 2025\r\nIndustry: Education and Software, with a focus on medical and health professional education.\r\nIn this role, you will be responsible for effectively building and maintaining key relationships with a number of customers. You will lead and take operational ownership of customer contracts and relationships while collaborating closely with customer delivery specialists in the customer success team. \r\nAt risr/ our software and services help institutions, such as Universities, Specialist Medical Colleges and regulatory bodies, achieve digital transformation of their assessment processes (written and clinical exams, workplace-based assessments, etc).\r\nRequirements\r\nResponsibilities\r\n Customer Relationship Building: Establishing and nurturing long-term relationships with customer stakeholders at multiple levels in their organisation.\r\n Customer Account Management: Overseeing the customer’s account to ensure they receive the value and products promised as well as prompt and accurate contract and account management.\r\n Information and Data Management: Utilising a central platform to consistently manage the contract throughout its duration. This includes tracking and monitoring project milestones to ensure timely delivery or recording and reporting any changes in the implementation process. \r\n Contract and Renewal Management: Facilitating all aspects of the customer's contracts, including preparing licence reconciliations, licence renewal processes, payment negotiations and requirements and opportunities for providing quotations.\r\n Cross-Selling and Up-Selling: Recognising opportunities to offer additional risr/ products or services that benefit the customer, preparing and delivering quotes and making any required contract revisions. \r\n Communication: Acting as the primary point of contact between the customer and risr/ for anything that is not day-to-day support.\r\n Needs Assessment: Identifying customer needs and ensuring they are met through appropriate risr/ solutions.\r\n Issue Resolution: Addressing and resolving any customer concerns or escalations promptly in collaboration with other team members as required.\r\n Product Knowledge: Maintaining a good understanding of the risr/ products as they develop and are updated.\r\n Continuous Improvement: Having a deep understanding of the customer in order to respond and adapt to the way they change and evolve to ensure that we continue to deliver optimal service and value.\r\n Accountabilities\r\n Customer Retention: Accountable for retaining customers and renewing contracts.\r\n Customer Satisfaction Scores: Accountable for achieving target satisfaction metrics.\r\n Revenue Targets from Existing Customers: Accountable for meeting financial goals related to cross-selling and up-selling.\r\n Accurate Reporting: Providing ongoing transparent and accurate reports on customer health and account status to their team and the rest of risr/ using synchronous and asynchronous methods.\r\n Customer Advocacy: Ensuring the customer’s voice is heard within risr/ to influence product and service improvements by understanding customer needs and contributing to our product development activities. \r\n Experience\r\n At least 5 years experience as an Account and Relationship Manager - ideally within Software as a Service (SaaS), and beneficial if focused on delivering solutions in the context of higher education or health professional education.\r\n Experience and skill in handling contractual negotiations, reconciliations and revisions. \r\n Digital Transformation exposure utilising SaaS solutions and services.\r\n Technical-minded and solution-oriented.\r\n Excellent communication and stakeholder management skills.\r\n Ability to build a detailed understanding of assigned clients and their evolving business needs.\r\n Proven understanding of commercial decision-making.\r\n Knowledge of the Asia-Pacific region's education and business landscape, trends, challenges, opportunities, buying styles, behaviours, practices and approaches.\r\n Ability to demonstrate a deep understanding of customer strategies/objectives.\r\n The ability to take a collaborative approach to relationship building and any sales-related tasks.\r\n Ideally, experienced with Monday.com for information sharing and process oversight.\r\n Who we are looking for\r\n Culturally: The nature of our self-managed, remote working culture means that it’s not for everyone. Our cultural principles include having a proactive, can-do attitude that is both positive and enthusiastic.\r\n Technical Skills: Contract negotiation, execution and renewal skills. Aptitude to develop a good understanding of the risr/ products and services range quickly and to translate customer challenges into value-based solutions.\r\n Problem-Solving Skills: Problem-solving skills and the ability to think on one’s feet are essential, as well as being capable of devising commercial, technical and creative solutions alongside team members.\r\n Communication Skills: Effective communication and expectation setting with clear, concise and consistent communication, both internally and externally.\r\n Time Management: Prioritise tasks, set goals, and allocate time wisely to enhance productivity while remaining adaptable to unexpected events.\r\n Initiative: Being self-starting and having proactiveness is key when handling multiple customers.\r\n Team Collaboration: Routinely work and collaborate with other team members such as sales/marketing, delivery and development to resolve customer challenges and provide feedback on market direction.\r\n About us\r\nThe risr/ mission is to provide technology to enable every ambition.\r\nThe risr/ platform enables doctors, dentists, nurses and other health professionals to apply and pay for assessments, be assessed effectively and advance through their courses and training programmes so that they can ultimately provide high-quality patient care and promote health.\r\nOur software and services help institutions, such as Awarding Bodies, Universities and Postgraduate Specialty Medical Colleges, achieve digital transformation of assessment processes, for example, written and practical exams and workplace-based assessments.\r\nWe are growing rapidly in international markets in Australia, Canada, Asia, Ireland and beyond. For example, over 60% of doctors in the UK are assessed using risr/ products. In Australia, we are working with almost 40% of medical schools and are growing rapidly in this region since establishing a local team in 2021.\r\nWhat you can expect at risr/\r\nWe keep things radically simple, we are natural born collaborators, we’re hungry for innovation, and we always do the right thing - even if it’s harder or requires us to go the extra mile.\r\nAs we continue to grow, some business travel across Australia will be required to meet our customers in person and nurture strong, effective relationships.\r\nDue to the nature of our work and having teams based in multiple time zones, there will be a requirement for the successful applicant to work outside of regular office hours, in the evening / early mornings or on the weekend. We are careful to ensure that team members are not required to do this regularly, and with our flexible working arrangements, our team manage their regular working time around any out-of-hours work that may be required.\r\n\r\nBenefits\r\nOur people enjoy a very high level of trust, autonomy, flexibility and transparency, including:\r\n Work from home, at a co-working space or set up an office near your home. \r\n Freedom to choose your equipment and training as you see fit.\r\n Freedom from corporate bureaucracy which slows people down and stops them from giving their best.\r\n Access to open-book finances: everyone in the company knows our income, outgoings, what we have in the bank and everyone’s salary.\r\n A generous salary, benefits package (including enhanced parental leave policies based on length of service) and participation in profit share.\r\n A Health and Wellbeing Allowance of £1,200 (or equivalent in AUD) per annum. \r\n risr/ pays for your internet. \r\n risr/ pays for mobile phone and contract. \r\n risr/ provides genuinely flexible working and autonomy. \r\n risr/ allows you to set your working routine to suit you based on your role and team. \r\n risr/ has no defined maximum holiday allowance - you are free to manage your own time.\r\n Participation in risr/ profit share. 25% of the profits risr/ makes is split equally between the risr/ employees.\r\n \r\nIf you feel like this is the role for you, please continue to fill out the application form. Please note that we want to hear from you as an individual when you are applying to work at risr/, and all content in your application should be original and your own. 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