National Account Manager

About Ofload and Our Mission FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $68 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller transport operators face barriers to competing with the big players. At Ofload, we’re changing how the freight industry operates and bringing it into the digital world. We leverage technology, data, and strategic partnerships to connect a growing roster of blue-chip customers with smaller, highly efficient transport operators. By reducing empty truck miles, improving visibility, and optimising supply chains, we’re driving smarter, greener, and more efficient operations that benefit businesses and the environment. This isn’t just logistics—it’s FreightTech: a tech-powered transformation of an industry that is the backbone of the economy and touches everyone’s lives. Why Join Ofload? Joining Ofload means being part of a high-growth scaleup. It means working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together. We’ve raised over $100M in funding from some of the world's top investors—backers of companies like Canva, Revolut, and HelloFresh. Along the way, we’ve been recognized for our innovation and culture: Ranked #1: Deloitte Climate and Sustainability Award 2024 for our pioneering Carbon Analytics Platform Ranked #2: AFR BOSS Best Places to Work 2024 in Transport and Construction At Ofload, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If you’re ready to be part of an ambitious team reshaping the freight future, we want to hear from you. About the role: As a Customer Growth & Customer Success Manager you will drive deep customer engagement and retention through education, tailored advice and advocacy. Passionately drive growth of  share of wallet and product adoption within your customers.  Your mission is to ensure customers realise long-term value from our solutions. You reach out to help customers and fellow team members to solve problems and build solutions before they even think to ask.  What you’ll do: Own a portfolio of key customers, ensuring strong retention, growth, and adoption of Ofload’s solutions. Act as a trusted advisor by deeply understanding customer operations, pain points, and strategic goals to deliver measurable outcomes. Lead and tailor business reviews, proactively recommending solutions that align with customer needs and Ofload’s capabilities. Build and nurture relationships across multiple senior stakeholders, positioning Ofload as a strategic partner. Collaborate cross-functionally with internal teams to deliver custom solutions such as API integrations, reporting, or platform enhancements. Contribute to team culture through knowledge sharing, mentoring, and active participation in meetings and initiatives. Qualifications and Skills: 2+ years experience in a senior role within the transport and logistics industry, with proven success in account or relationship management. Commercial acumen with the ability to link customer goals to product features and business outcomes. Understanding of logistics operations and the ability to engage with both executive stakeholders and frontline users. Confident communication and presentation skills, with the ability to influence and build credibility internally and externally. A collaborative mindset, with experience mentoring others and working cross-functionally to solve complex customer needs. At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. When you apply, please let us know of any reasonable adjustments you may need during the interview process. More than a job! We look after you through:  Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones. Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; and  Our annual Summer Camp offsite Office Benefits: Weekly catered breakfast, monthly team lunch and a number of delicious snacks  Morning brew of your choice at our local cafe  Quarterly celebrations and team events; Table tennis, board games and an office library 

Job Summary: We are looking for a reliable and hardworking Store Assistant to join our team. The ideal candidate will be responsible for maintaining cleanliness in the store, assisting customers, stacking shelves, organizing storage areas, and supporting daily operations to ensure a smooth and pleasant shopping experience. Key Responsibilities: Clean and maintain the store, including floors, shelves, and display areas. Greet and assist customers in a friendly and professional manner. Restock shelves and ensure products are neatly arranged and properly labeled. Monitor inventory levels and report shortages to the supervisor. Maintain cleanliness and orderliness in the storage/backroom area. Assist with receiving, unpacking, and organizing deliveries. Follow all health and safety regulations. Perform other duties as assigned by the supervisor or store manager. Requirements: Previous experience in retail or storekeeping is a plus but not required. Basic communication and customer service skills. Physically fit and able to lift/move items as needed. Reliable, punctual, and a good team player. Willing to work flexible hours, including weekends if required.

We are seeking for an Account Manager to support Eightcap’s growth by supporting both business development and relationship management, contributing to the growth and retention within the region. The ideal candidate will have experience in a brokerage or fintech setting, with an ability to deliver results in a fast-paced, high-performance environment. Through strategic client acquisition and relationship management, the role plays a key part in company’s growth and long-term success. Key Responsibilities: Understand the derivatives financial market, Eightcap’s offerings and competitor’s offerings to sell FX services to prospective clients Apply knowledge in Forex trading to analyse the processing methods and foreign exchange trade lifecycle of clients Analyse the position of foreign exchange trading in the investment process of clients and prospects to determine suitability for Eightcap services Maintain thorough and up-to-date knowledge of foreign exchange products and services by initiating frequent contact with other financial or competitor institutions, partners, and stay informed about industry laws and regulations. Manage the complete sales cycle process from initiation through compliance to the onboarded trading client. Establish rapport and trust with clients by effectively presenting technical derivative trading solutions to clients Actively seek out new sources of leads and client referrals. Provide ongoing assistance and support to clients (in a timely and professional manner), including technical support and operational support in relation to trading account and trading platform matters. Communicate with existing and prospective clients on Eightcap’s product offerings and services and resolving any issues to ensure client satisfaction is achieved and maintained. Monitor and achieve agreed KPIs. Assist with and coordinate with other teams to create and implement new forex sales procedures and processes. Work closely with compliance to ensure best practices and industry and company standards for AML/KYC are met Requirements Bachelor's degree in finance, business, economics, or a related field; or at least 1 year of experience in a financial services or sales role. Passion for financial markets with a foundational understanding of CFDs and margin trading. Strong communication skills in English, both written and verbal. Proven ability to work in a high-pressure, target-driven environment. Strong attention to detail and organisational skills. Team-oriented with the ability to work effectively across multicultural teams. Proficiency in MS Office and CRM software; confident in handling data and client records Strong sales acumen - be a problem solver and go-getter “hunter” to deliver new business by increasing sales in trading technology. Understanding of compliance and onboarding processes Able to build and maintain long-term client relationships Benefits Ongoing investment in your career development, including technical and professional training Wellness and lifestyle perks, such as monthly corporate massages Perkbox Reward & recognition Snacks and drinks available Drinks every Friday at 4pm Parental leave entitlements Staff referral bonus programme Annual flu vaccinations Purchased leave Novated leasing options for vehicle financing and management Great CBD location with easy access to public transport Multicultural environment Collaborative and supportive team culture Being part of an exciting new project for the company Regular social activities

We are looking for a friendly and motivated Customer Service Staff Member to join our busy tile and flooring store in Thomastown. Role Includes: Assisting customers in-store with choosing tiles and floorboards Answering customer queries over the phone Providing excellent customer service and product guidance Requirements: Fluent in English with strong communication skills Quick learner and willing to be trained Friendly, approachable, and customer-focused Previous retail experience is an advantage but not essential Job Details: Hours: Monday to Friday, 9:00am – 5:00pm Training provided for the right candidate Good pay rate Immediate start available Please Text only strictly no calls or email ur resume to gsaran@ntiled.com.au

About Triskele Labs Triskele Labs is a cybersecurity services firm built on the principles of trust, delivery excellence, and deep client relationships. We work across advisory, offensive, defensive, and response services to deliver long-term security outcomes, not quick fixes or generic advice. Our approach is tailored, pragmatic, and outcome-focused. We value relationships, not transactions. Our Account Management function is a key driver of retention, growth, and client satisfaction. We are scaling rapidly, and with that comes the need for strong sales minded people that can build structure while enhancing the client experience. About the Role We are hiring an Account Manager to join our growing Sales and Account Management team. This is a strategic, client-facing role responsible for managing, retaining, and growing a portfolio of existing clients. You will take full ownership of client relationships across all Triskele Labs service lines, acting as the key point of contact to ensure ongoing satisfaction and identify opportunities to expand our services. You’ll work closely with the Sales Director, Service Delivery Leads, and technical teams to ensure a structured, value-driven engagement model. This role suits someone who is commercially minded, highly organised, and passionate about building long-term client partnerships. You’ll need to be proactive in managing client health, spotting growth opportunities, and ensuring a consistently high standard of service delivery. Requirements About You Experienced in account management, ideally within professional services or cybersecurity Skilled at building client relationships and managing multiple accounts with structure and consistency Process-driven and detail-oriented, with strong communication and problem-solving skills Commercially aware, able to identify and act on growth opportunities without being salesy Client-first mindset with the ability to navigate challenges and deliver outcomes collaboratively Confident working with internal stakeholders across sales, delivery, and leadership Proficient in using CRM tools (ideally HubSpot) to track activity, manage renewals, and document engagement Key Responsibilities Account Ownership and Relationship Management Serve as the primary point of contact for a portfolio of clients across multiple service lines Build deep, trusted relationships by understanding client goals, challenges, and success metrics Conduct regular check-ins, manage renewals, and track client health to ensure satisfaction and retention Act as a client advocate internally, ensuring their needs are represented across delivery and support Process Execution and Client Retention Follow structured AM workflows including client engagement plans, cross-sell identification, and satisfaction follow-ups Proactively identify at-risk accounts and take steps to mitigate issues and ensure retention Use HubSpot and other tools to maintain accurate records, track interactions, and report on activity Collaborate with delivery teams to ensure seamless handovers, strong communication, and service alignment Growth Enablement and Commercial Support Identify and pursue opportunities for account expansion based on client needs and service fit Partner with the Sales Director and wider team to drive cross-sell and upsell conversations Work closely with Marketing to tailor messaging and leverage content for client engagement Provide feedback and insights from clients to help shape go-to-market and service strategy Collaboration and Continuous Improvement Work collaboratively with peers and leadership to improve processes and share best practices Support the development of tools, templates, and resources that enhance the client experience Stay informed on industry trends, service updates, and client context to add value in every interaction Benefits Why Join Triskele Labs Take ownership of key client relationships and make a direct impact on their success and satisfaction Work in a business that values service quality, long-term partnerships, and doing what’s right Collaborate closely with experts across cybersecurity, delivery, sales, and marketing Join a team where your ideas are valued and your work contributes meaningfully to business growth Be part of a growing company with a strong client base and a reputation for excellence in cybersecurity If you’ve made it this far, there’s a good chance you’re who we’re looking for! At Triskele Labs, we value initiative and attention to detail—so please include a cover letter addressed to Frank Papalia, Sales Director with your application. Applications we receive without a cover letter will not be considered.

hello , my name is Fancy a customer service, admin assistant and project coordinator open for any roles available near Noble Park and the surrounding suburbs. looking forward to connecting with potential Employers. availability is upon request