Data/AI/ML Engineer

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a driven Cloud Engineer to join our team in Canberra. The Senior Cloud Engineer will be a subject matter expert in the design and implementation of various components of Microsoft 365, including the core Microsoft 365 service offerings and the supporting mobility, governance, identity, and security capabilities provided by Microsoft 365 and Azure. Requirements What you'll do: Be a subject matter expert in implementing the various components of Microsoft 365 Contributing to the documentation of detailed architecture and design documents.  Implementing technical solutions per the approved design, including technologies such as Azure AD and Exchange Online hybrid, Intune desktop deployment and management, Microsoft Information Protection and Azure Sentinel.  Contributing to the documentation of change requests, knowledgebase articles, and other technical documentation.  Providing technical escalation, support and training to the customer’s IT resources  Assisting with the drafting and execution of technical and end-user test plans.  Work within the Cloud Capability Program and projects to identify and implement the optimal cloud-based solutions in Microsoft Azure and M365.  Plan, design and develop cloud-based application infrastructure.  Deploy and service cloud initiatives as needed by best practices throughout the development lifecycle.  Orchestrate and automate cloud-based platforms throughout the organisation.  What's you'll bring: Experience as a Cloud Engineer or similar role. Demonstrated experience designing, documenting, and implementing cloud-based architecture & solutions for large, complex enterprise systems. Knowledge in Azure Fabric and Azure AI services. Strong knowledge and demonstrated experience in implementing and managing Microsoft 365, including Entra ID, Exchange Online, SharePoint Online, Intune, Purview, Defender, Sentinel and supporting Azure connectivity, logging and associated services. Strong knowledge and demonstrated experience with the Microsoft desktop and server infrastructure stack. Knowledge and ideally experience delivering secure access service edge and zero trust architectures and solutions. Experience working effectively with a highly skilled technical team in an agile environment. Knowledge and demonstrated experience with Azure, Cloud Adoption Framework, Enterprise Scale Landing Zones, and associated services, Identity, Sentinel, logging, Azure Virtual Desktop, Windows 365 and networking. Experience with Active Directory and Entra ID, ADFS, and AD Connect. Knowledge of Australian Government ISM and PSPF frameworks. Benefits Why You'll Love Working Here:  Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:  Hybrid working with team anchor days to support collaboration  Extensive training and development opportunities that enable continual growth as part of your career planning.  Extensive discounts and benefits to maximise your money.  A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.  Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.    CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.    Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required. 

This is a Melbourne-based role with ProcessPath, a sister business of JourneyOne. As a Power Platform Technical / Functional Consultant, you’ll be working closely with clients to understand their needs, designing human-centred solutions, and leading the delivery of apps, automations, and insights using tools like Power Apps, Power Automate, Power BI, and Dataverse.  You’ll help organisations embrace digital transformation – from ideation to implementation – with governance, scalability, and business value at the core. Responsibilities  Consult with clients to define business problems and translate them into functional and technical designs  Build and configure solutions using the Microsoft Power Platform suite  Facilitate workshops and demos to engage stakeholders and gather feedback  Establish strong, trusted relationships with stakeholders across business and IT, ensuring alignment, transparency, and buy-in throughout the project lifecycle  Work closely with delivery leads, designers, and developers to ensure quality outcomes  Support client upskilling and adoption through training and documentation  Contribute to solution governance, standards, and patterns across client environments  Stay on the pulse of new Power Platform features and trends  Requirements 5+ Years of consulting experience, including: Experience in technical or functional consulting with Microsoft Power Platform  Strong understanding of business processes, and ability to map and improve them  Ability to elicit requirements and turn them into effective user stories or designs  Solid knowledge of Power Apps (Canvas & Model-Driven), Power Automate, and ideally Power BI  Experience with Dataverse, SharePoint, or Microsoft 365 integration  Strong communication skills and confidence in working with technical and non-technical stakeholders  A growth mindset, and a natural curiosity for solving problems with technology Desirable  Business consulting and SCRUM master exposure  Experience with Dynamics 365 (particularly Sales, Customer Service, or Field Service modules)  Familiarity with solution architecture and Power Platform governance best practices  Exposure to Azure services, custom connectors, or integration with external systems  Microsoft certifications related to Power Platform or Dynamics 365  Additional Information A successful candidate must be based in Melbourne and hold full working rights for Melbourne. You’ll have the opportunity to mentor and participate in training events — so start thinking about the best insights you have to share! You might be a Microsoft MVP already, but if not, we can help you to work towards that.

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering, and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants. Requirements Roles and responsibilities Define a target format for the data to be collected in; Work with their business counterpart to collect and transform the data into the desired output format. Host briefing, collection and follow-up sessions with their business counterparts as required to meet the deadline dates; Work under the instruction of the Data Lead and PM to collect the data sets in the required timeframe; Desired attributes: Persistent – professionally drives the collection process; Resilient – able to work around and through delays that may be raised by the business. Attention to detail – able to review collected data and ensure accuracy. Good communicator – is able to hold multiple follow-up calls/meetings as required with the business. Benefits We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills, and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success. We offer you great opportunities within a dynamically growing consultancy. You will elaborate and deliver best practice solutions and will be able to further develop your solution design, implementation, and project management skills. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a cooperative work environment, and interesting training opportunities.

We are looking for a skilled ServiceNow Developer. In this role, you will be instrumental in designing, developing, and implementing solutions on the ServiceNow platform. You will work closely with clients to understand their requirements and ensure smooth integrations and deployments. Requirements Proven experience in developing and implementing solutions on the ServiceNow platform. In-depth knowledge of ServiceNow administration, application development, and integration components. Strong proficiency in JavaScript, HTML, CSS, and other web technologies. Experience with ServiceNow modules such as ITSM, ITOM, ITBM, and CSM. Ability to write and maintain technical documentation for developed solutions. Experience with version control and deployment processes. Strong problem-solving skills and the ability to work in a fast-paced environment. Excellent communication skills to effectively interface with clients and team members. ServiceNow certifications (CSA, CAD, etc.) are a plus. Benefits About Us Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at Careers@zoneitsolutions.com or contact us at 0434189909 Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

We have just started the search for a number of highly motivated individuals to join our team providing support to one of our largest clients. This varied and challenging role will be exciting for people want to deepen their Service Centre skills and work in large, welcoming team to support very significant Queensland institutions. This role could be your next big thing if you pride yourself on your teamwork, professionalism and ability to work well under pressure. Role In this role you will be expected to support: Microsoft Server and Desktop products Active Directory & Exchange access management Citrix hosted desktop environments Desktop hardware configuring & troubleshooting Proven track record of success in a Helpdesk/Service Desk environment The following would also be viewed advantageously: Experience and strong working knowledge of ticketing systems, SLA’s and time sheeting ITIL understanding, specifically around best practice IT services, operations and processes A history of outstanding performance in customer service roles Requirements As a Service Centre Analyst, you will demonstrate most, if not all of these skills and abilities: Strong attention-to-detail, highly developed problem solving and troubleshooting abilities; Initiative and flexibility within the workplace; Energy, integrity, reliability and accountability are must-haves for this position; Excellent time management skills; Well-developed written & verbal communication skills; and Superior interpersonal skills in order to communicate effectively with our clients’ staff at all levels. Benefits This is an exciting opportunity to join a growing ICT Service Centre in a great CBD location, with a wonderful team culture and supportive working environment. There are a number of opportunities for you to learn and develop your career in IT with ample training provided on successful appointment into the role. We have a range of immediate opportunities available across Level 1, 2 and 3 so apply now!

We're Hiring: Support Services Delivery Coordinator  Are you passionate about delivering exceptional service and building strong client relationships? HSO is looking for a dynamic and motivated Support Services Delivery Coordinator to join our Managed Services team.  About the Role  Reporting directly to the CTO, you’ll be responsible for ensuring the successful delivery of contracted service tasks as outlined in our HSO Support Agreements for our Dynamics 365 customers. You’ll manage support tickets, uphold SLAs, and work closely with both customers and internal teams to ensure timely and high-quality resolutions.  Key Responsibilities  Oversee delivery of contracted service tasks for assigned HSO customers  Manage support tickets: prioritisation, resolution tracking, SLA compliance, and budget adherence  Drive customer satisfaction, retention, and engagement  Identify opportunities for service expansion and process improvement  Act as the voice of the customer within HSO to align services with client goals  Requirements What You’ll Bring  3+ years experience in Managed Service environments, preferably with Microsoft Dynamics 365 Strong interpersonal and communication skills  Excellent time management and organisational abilities  A customer-centric mindset with the ability to handle complex discussions diplomatically  Self-motivation and the ability to perform under pressure  Benefits Why Join Us?  HSO is a leading Microsoft Partner specialising in Dynamics365. At HSO, we’re committed to delivering excellence and innovation in enterprise solutions. You’ll be part of a supportive team that values collaboration, continuous improvement, and customer success.  On joining HSO, you will receive excellent remuneration and employee benefits. You will have access to HSO Academy, our online and in-person learning tool, which you can leverage to ensure you shape your career path.