Australia Management Job Listings

Part-Time Service Delivery Manager - Telco63393865290754110

Workable

Part-Time Service Delivery Manager - Telco

1GLOBAL is a technology-driven global mobile communications provider dedicated to empowering enterprises worldwide to unlock the full growth potential of mobile connectivity. With a best-in-class telecom technology platform, a comprehensive suite of globally viable regulatory licenses, and privileged access to the telecom wholesale market, 1GLOBAL is uniquely positioned to deliver seamless compliance and connectivity solutions. Serving the world’s leading banks, corporations, and digital-first businesses—including neo-banks, travel companies, and payment service providers—1GLOBAL connects over 43 million devices globally. With 2024 full-year revenue exceeding US$100 million, 1GLOBAL is a profitable business generating significant cash flows to fund its ongoing investments in infrastructure, transformation, and growth. 2024 saw major client wins and marked 1GLOBAL’s evolution from a multi-market telecommunication provider to a global technology-driven mobile connectivity powerhouse. Established in 2022 by experienced tech founders and entrepreneurs Hakan Koç and Pyrros Koussios, 1GLOBAL is a European technology leader driving digital transformation in the global telecommunications market. It operates as a fully regulated Mobile Virtual Network Operator (“MVNO”) in nine countries and as a regulated telecommunications operator in an additional 31 countries. Headquartered in the Netherlands, with world-class R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 450 experts across 13 countries. Position Overview We are a global telecommunications company supporting enterprise clients across financial services and other sectors. We're seeking a 25 hours per week, part-time Service Delivery Manager (SDM) to provide essential on-the-ground functions for clients and partners. Flexible, hybrid work environment and an opportunity to contribute to critical service delivery projects. Key Responsibilities Service Delivery Manager (SDM) Serve as SDM lead for local AU accounts Customer Support: Onboarding of new customers, BAU customer support, including troubleshooting service issues. Deliver regular service reviews to customers. Inventory Management & Dispatch: Maintain device and sim inventory and fulfill dispatch requests. Collaborate with engineering teams on local testing, troubleshooting, and rollout of new products or upgrades. Australia Office Administrative Duties Act as the local interface for local office, including invoice processing and mail handling. Oversee and manage a small local storage unit for IT stock. Serve as a local liaison for Australian regulators Requirements Previous experience in service delivery and/or telecom customer support. Strong organisational and multitasking abilities. Excellent communication and relationship management skills. Ability to work independently with minimal supervision. Familiarity with SIM technology, device provisioning, and enterprise client support. Comfortable handling vendor relationships and small-scale procurement. Benefits Why 1GLOBAL? Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 40% year-on-year under the leadership of successful tech entrepreneurs. Major Transaction Exposure: Be in the driver’s seat for transactions that will have an impact on the future telco industry. Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly being exposed to talented and driven individuals. Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts. Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field. International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company. Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment. Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry. 1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.

Sydney NSW, Australia

Negotiable Salary

Salesforce Global Admin Lead63499843520387111

Workable

Salesforce Global Admin Lead

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You’ll find our 550+ team currently across 11 locations and 9 time zones. The Role Our technology team thrives on inclusivity and collaboration, believing that diverse perspectives lead to great solutions. We foster a culture that champions individual growth, professional development, and work-life harmony. We're invested in your success and dedicated to supporting you every step of the way. We encourage our team to bring challenge thinking and fresh ideas to the table and our Agile approach empowers us to focus on outcomes. When we hire someone it's because they bring the skills, attitude and experience we're looking for....so we let you do what you're best at! Join us and be part of a community that's passionate about harnessing technology's potential to drive market leading solutions for our clients. Elevate your career in an environment where your ideas matter, your growth is nurtured, and your potential is limitless. The Salesforce Admin Lead exists to Ensure the consistent, reliable, and secure operation of the Salesforce platform, enabling business continuity and optimal performance for all users. Provide strategic leadership and technical expertise to a global team of Salesforce Administrators, fostering a collaborative and high-performing environment. Bridge the gap between technical platform management and broader business objectives, aligning efforts with the Salesforce Tech Lead and Architect to drive platform innovation and efficiency. As our Salesforce Global Admin Lead, your key responsibilities include, but may not be limited to: Lead and mentor a small global (remote) team of Salesforce Administrators, ensuring consistent and high-quality support across all regions, ensuring local teams and business leaders are having their needs met Along with your peers, ensure the technical health and stability of the Salesforce platform, including performance monitoring and issue resolution. Collaborate closely with the Salesforce Tech Lead and Architect to align administrative efforts with overall platform strategy and development initiatives. Manage and maintain user access, security profiles, and permissions within the Salesforce environment. Implement and enforce best practices for Salesforce administration, change management, and data governance. Develop and maintain comprehensive documentation for Salesforce configurations, processes, and procedures. Coordinate and execute platform upgrades, patches, and releases, ensuring minimal disruption to users. Work with colleagues around the wider IT space to ensure alignment in incident and release management processes. Act as the primary point of contact for global Salesforce administrative support and escalations. Monitor system performance and proactively identify areas for optimization and improvement. Along with the rest of the technical Salesforce Leadership team, ensure the platform and its integrations are secure, performant, resilient and able to deliver business objectives both short and long-term. As a leader within the Enterprise Data team, your responsibilities include: Forming, engaging and retaining a high-performing team Measuring, reporting and continuously improving the delivery velocity and quality of your team o Creating transparency of delivery effort and outcomes by aligning to best practices to tracking work in Jira and ServiceDesk About You Bachelor's degree in Computer Science, Information Technology, or a related field desirable Minimum of 7+ years of experience in Salesforce administration, with some period spent on technical platform management. Proven experience leading and managing a global team • Experience in recruitment of high performing team members Deep understanding of Salesforce platform architecture, security models, and infrastructure. Expertise in Salesforce administration tools, including user management, security settings, and data management. Strong knowledge of Salesforce platform limitations, capabilities, and best practices. Excellent problem-solving and troubleshooting skills, with the ability to resolve complex technical issues. Strong communication and interpersonal skills, with the ability2 to collaborate effectively with cross-functional teams and stakeholders. Experience3 with Salesforce integration technologies and APIs. Ability to manage multiple priorities and projects in a fast-paced, global environment. Demonstrated ability to create and maintain detailed technical documentation. Salesforce certifications (e.g., Administrator, Advanced Administrator, Platform App Builder) are highly desirable. Why you will enjoy working with us Competitive salary structure including company bonus scheme Genuinely collaborative and friendly culture Flexible and hybrid working Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard Ongoing personal development & learning opportunities 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave 3 paid volunteering days per year & Workplace Giving Program Frequent events and celebrations including a standard weekly social Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne Best in class end of trip facilities including bicycle parking, change rooms & showers A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas About Pepperstone We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers and www.linkedin.com/company/pepperstone/ We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review. Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background. “We are a 2025 Circle Back Initiative Employer – we respond to every applicant”. We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible. Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity. #Li-Hybrid

Melbourne VIC, Australia

Negotiable Salary

Associate Service Delivery Manager63393834991106112

Workable

Associate Service Delivery Manager

About the Company Triskele Labs are one of the leading providers of cybersecurity services in Australia. We assist clients to reduce their risk of a cyber compromise through the delivery of risk-considered controls. Triskele Labs are one of the last remaining boutiques in Australia. We are currently the largest CREST Registered Penetration Testing company in Melbourne and one of the only boutiques to run a 24x7x365 Security Operations Team completely onshore. About the Role This role is ideally suited to someone who is looking to start their career in service delivery management with a professional, friendly and supportive organisation. This is a rare and exciting opportunity to join an established and highly specialised Cybersecurity organisation providing service delivery management support. The Associate Service Delivery Manager will work as a member of the Triskele Labs Service Delivery Team, liaising primarily with Service Delivery Managers and Head of Service. Requirements About you Project Support & Coordination: Help deliver end-to-end cyber security projects by tracking plans, schedules, and milestones. Support Service Delivery Managers to ensure tasks are completed on time and to specification. Stakeholder Management: Work with internal teams, clients, and vendors to keep projects aligned and on track. Capture key actions and decisions during meetings for effective follow-up. Team Collaboration: Support resource planning, team calendars, and workflows to ensure efficient utilisation of internal resources. Documentation & Quality: Contribute to project plans, reports, and timekeeping logs. Review deliverables for consistency and compliance while monitoring task progress. Learning & Development: Build your cyber security knowledge and support process improvements to enhance service delivery. Reporting & Presentation Support: Assist with creating polished presentations and reports while keeping the Head of Service Delivery informed on team capacity and project updates. Experience Education: Cert 3+ in Project Management, Business, IT, Cyber Security, or similar. Experience: 1+ year in project support or coordination, ideally in cyber security or IT consulting, with a desire to grow into leadership. Technical Knowledge: Familiarity with cyber security frameworks (NIST, ISO 27001) and tools (firewalls, SIEM, endpoint protection) is a bonus. Certifications: PMP, PRINCE2, or similar are desirable. Knowledge and Skills Excellent communication and interpersonal skills. Organised, proactive, and calm under pressure. Able to juggle priorities and meet deadlines in a fast-paced environment. Professional, motivated, and adaptable with strong attention to detail. Eager to learn and improve processes while delivering outstanding service. Benefits This position is perfect for someone eager to learn and grow in a structured Project Management pathway, gaining valuable hands-on experience in a supportive and professional environment. Why Join Triskele Labs Kickstart your Service Delivery career with a highly specialised Cybersecurity organisation. Be part of a professional, friendly, and supportive team that’s invested in your growth. Learn directly from experienced Service Delivery Managers and the Head of Service. Build a strong foundation for a long-term career. If you’ve made it this far, there’s a good chance you’re who we’re looking for! At Triskele Labs, we value initiative and attention to detail—so please include a cover letter addressed to Lisa Shanahan, Head of Service Delivery with your application. Applications we receive without a cover letter will not be considered. The role is full time, Monday to Friday 9am to 5.30pm at in our Collins St Melbourne Office.

Melbourne VIC, Australia

Negotiable Salary