Senior Consultant - Canberra

Our Company We exist to bring amazing people together to explore the art of possible. Bailey Abbott are a progressive and dynamic IT Consultancy business working across both Public and Private sectors. People are at the core of everything we do. We’re all about nurturing and inspiring people – ours and our clients. We bring a positive attitude and mindset to everything we do. We confidently use our knowledge and skills to solve problems, finding a better and easier way forward. We deliver transformational outcomes to take businesses further, fearlessly. Confidence and trust is fundamental to delivering superior outcomes and we take ownership and responsibility for our commitments. Our People Our specialist IT Consultants are creative, collaborative, and passionate. We’re strong advocates for change, challenging the status quo through new thinking, technology, and practices. Always exploring creative ways to simplify complexity. As a Consultant with Bailey Abbott, you will have the opportunity to build your project portfolio by gaining exposure and experience working across different clients, industries, technologies, and methodologies, all while having the stability and security of a permanent position. Our Career Opportunity Bailey Abbott are seeking an ITSM Consultant who’s passionate about solving problems at the root cause and enabling clients to work smarter. If you’ve led Incident and Problem Management or built knowledge bases that empower teams — we want to hear from you. Embedded in a new client engagement, you’ll lead the uplift of Incident, Problem, and Knowledge Management practices. You’ll assess current capabilities, co-design scalable processes, and work hands-on with client teams to embed new ways of working. This role blends consulting, facilitation, coaching, and delivery — perfect for someone who thrives in structured environments but can roll up their sleeves and get the work done. You don’t need to be an ITSM expert—if you bring solid consulting and business analysis skills with a genuine interest in ITSM, we’re happy to provide the training. We’re looking for people who are keen to grow and ready to dive in. Requirements Key Responsibilities Design and implement triage, escalation, and resolution workflows for incidents. Lead RCA sessions, document known errors, and support corrective actions. Establish a fit-for-purpose knowledge base and train staff in KCS-aligned content practices. Facilitate major incident responses and Post-Incident Reviews (PIRs). Analyse trends and provide improvement recommendations. What You Bring Experience in Service Desk, Major Incident Management, or ITSM consulting. Deep knowledge of ITIL practices for Incident, Problem, and Knowledge Management. Strong facilitation, coaching, and communication skills. Experience with ITSM tools like JIRA, ServiceNow, or Freshservice. ITIL 4 Foundation required; intermediate certifications or KCS exposure highly regarded. What Success Looks Like Faster incident resolution and reduced mean time to recover. Increased RCA completion rates and known error documentation. Growth in knowledge article usage and deflected tickets. Uplifted internal capability and sustainable practices post-engagement. Benefits Paid Birthday Leave Access to Employee Assistance Program Novated Leasing Flexible Working Options Regular team gatherings including monthly team lunch Professional development opportunities and continuous learning Financial benefits through Discount Store Our clients are diverse and so are we. We engage with great talent from all walks of life to bring their extensive and varied experience to help promote innovation. We encourage applications from candidates from all backgrounds to further strengthen Bailey Abbott. Bailey Abbott. Explore Possible.

Carlisle Furniture and Bedding is a leading retailer of stylish and high-quality furniture and mattress. We pride ourselves on providing exceptional customer service and helping our clients create beautiful, comfortable spaces in their homes. Role Overview: We’re seeking a friendly, motivated, and customer-focused individual to join our team as a Casual Furniture Salesperson. In this role, you will assist customers in finding the perfect furniture to suit their needs, offer product recommendations, and contribute to a welcoming and professional store environment. Key Responsibilities: Greet and engage customers, providing personalized assistance. Understand customer needs and offer tailored furniture solutions. Maintain up-to-date knowledge of our products, promotions, and store policies. Ensure the showroom is tidy, organized, and visually appealing. Process sales transactions accurately and efficiently. What We’re Looking For: Strong interpersonal and communication skills. Ability to work flexibly, including weekends and public holidays. Previous retail or sales experience in Australia. A proactive and positive attitude with a willingness to learn. If you’re excited about helping customers find their dream furniture and want to be part of a dynamic team, we’d love to hear from you! Please send your resume and a brief cover letter to info@carlislefurnitureandbedding.au or apply in-store.

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy, process optimization, and IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting – is a real consultancy for real consultantsRequirements We are seeking a skilled and experienced Mid/Senior AWS Backend Developer to join our team. As an AWS Serverless Backend Developer, you will be responsible for designing, developing, and maintaining scalable and high-performing serverless backend services and APIs on the AWS platform. You will leverage AWS Lambda, API Gateway, DynamoDB, and other serverless services to build robust and reliable cloud-based solutions. Responsibilities: Design, develop, and deploy backend services and APIs using AWS Lambda, API Gateway, DynamoDB, and other serverless technologies. Collaborate with architects, software engineers, and stakeholders to understand requirements and translate them into technical solutions. Implement scalable and highly available solutions using AWS services such as Lambda, API Gateway, DynamoDB, S3, and others. Integrate serverless services with other AWS services to build end-to-end cloud-based solutions. Implement best practices for serverless development, deployment, and monitoring. Write clean, efficient, and maintainable code using languages such as Node.js, JavaScript, and TypeScript. Ensure code quality through unit testing, code reviews, and automated testing frameworks. Monitor and optimize the performance, scalability, and reliability of backend systems. Troubleshoot and resolve technical issues, debugging and root cause analysis as needed. Collaborate with cross-functional teams, including frontend developers to deliver end-to-end solutions. Stay updated with the latest AWS services and industry trends to identify opportunities for improvement and innovation. Solid experience in developing serverless applications on the AWS platform. In-depth knowledge of AWS services such as Lambda, API Gateway, DynamoDB, S3, IAM, CloudFormation, CloudWatch, etc. Proficiency in Node.js, JavaScript and/or TypeScript. Experience with AWS Serverless Application Model (SAM). Experience with serverless deployment strategies, monitoring, and troubleshooting. Solid understanding of RESTful APIs and best practices for designing and building scalable APIs. Experience with version control systems (e.g., Git) and CI/CD pipelines. Strong problem-solving and analytical skills, with a focus on delivering high-quality code and solutions. Excellent communication skills, with the ability to effectively collaborate and communicate technical concepts to both technical and non-technical stakeholders. Experience with Azure DevOps or similar CI/CD tools. Understanding of Agile/Scrum methodologies and experience working in an Agile development environment. Requirements: Nice to have: Benefits We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills, and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success. We offer you great opportunities within a dynamically growing consultancy. You will elaborate and deliver best practice solutions and will be able to further develop your solution design, implementation, and project 2 management skills. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities

JOB VACANCIES FOR RECEPTIONIST AND CUSTOMER SERVICES, DRIVER   We are looking for Receptionist & Office Assistant, Web designer, Customer Service. Delivery Driver, Forklift Driver & Warehouse Assistant. STUDENTS ARE WELCOME Work Place Located at : DANDENONG SOUTH & NOBLE PARK NTH. If anyone interested please send us your resume to  : sales@sriimports.com.au Mobile  : 0405 555 358 / 9799 44 66 

About Orgvue Orgvue is an organizational design and planning platform that empowers your business to transform its workforce by understanding the work people do and the skills they have. Our platform connects strategy to structure, providing clarity of vision, so you can build a more adaptable, better performing organization that thrives in a constantly changing world of work. The world’s largest and best-known enterprises and consulting firms use Orgvue to visualize and model current and future states of the organization and make faster, more informed decisions. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney. About the role As an Entry Level Analyst, you must be able to work with diverse teams and build strong and trusted client relationships at the appropriate level. You will be advising and working with clients' senior leaders and their teams in using Orgvue and will require an appetite for new thinking, application of methodologies and analytical tools. You will be the driving force behind client projects. By understanding business needs and challenges, you will transform business operating models with the latest analytical tools and techniques. This role is based in our Sydney office. What you will be doing Be part of the client engagement team and create trusted relationships at the appropriate level to solve key business problems by combining your experience, data and Orgvue’s capabilities. Deliver all aspects of our advisory projects that includes implementing technical data architecture solutions, designing and building insightful analytics dashboards and visualizations and working with our clients to help build their Organizational Planning & Analysis (OP&A) capabilities. Conduct Data-Driven Organizational Design (DDOD) by delivering analytical insights on the current business through data capture, analysis and storytelling and supporting our clients in tracking and monitoring changes to their workforce over time. Advise and train clients on how they can best utilize Orgvue to deliver operational and strategic business objectives. Requirements About you You’re a recent Graduate excited by the prospect of joining a rapidly growing international company with a highly successful APAC division. You’re interested in building consulting skills within the HR/OD analytics space. You want to make a fundamental difference to some of the largest organizations and household names across APAC You really enjoy solving problems. You love taking on difficult challenges and finding creative solutions Preferred Knowledge & Skills Bachelors Degree Required, ideally in Information Sciences or Business Studies Excellent knowledge of Microsoft Office, including Excel and PowerPoint. Data analysis skills essential; knowledge of statistics modelling is preferred. Experience with analytics tool such as Tableau, SQL, R, Python or MATLAB is a plus. Client-facing experience is a plus. Benefits Here at Orgvue we promote individualism and a diverse workforce to build on our future success Hybrid working – 1-2 days a week in the Sydney office 12% Superannuation Wellbeing: Sanctus Coaching, Headspace mindfulness app, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day 25 days Annual Leave Summer Fridays (half-day Fridays for the months of December and January) Here at Orgvue we promote individualism and a diverse workforce to build on our future success

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering, and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting – is a real consultancy for real consultants. Requirements Role: Agile Coach Location: Perth Only Open for Permanent or Fixed Term Contract (12 months) Highly desirable candidate would have: SAFe SPC Certified  (If not, SAFe LPM Certification and SAFe POPM Certification) Lean Six Sigma background/worked with flow metrics Value Stream mapping experience Tools Knowledge: JIRA , Collaboration Tools (Miro/Mural/Whiteboard) Strong content creation abilities/experience Facilitation and prioritization (WSJF Model), ability to align/influence Senior Leadership – high levels of competence required SAFe Training Experience for different specialised roles: PO , PM, Architects , RTE, SM Ability to fit content to the context Leads and participates in Community of Practice Team player and adaptive – willing to adapt to and contribute to WP Ways Of Working Innovation and problem solving mindset : find solutions with available resources and then scale rather than waiting for purist adoption of Body of Knowledge Ability to work independently in client environments Excellent written and verbal communication skills Benefits We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills, and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success. We offer you great opportunities within a dynamically growing consultancy. You will elaborate and deliver best practice solutions and will be able to further develop your solution design, implementation, and project management skills. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a cooperative work environment, and interesting training opportunities.