Accounts Officer - Central Functions (P685)

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.   Requirements Why you will love this opportunity as an Accounts Officer at Civica You’ll enjoy variety in your day-to-day work across different areas of accounts, all within a fast-paced software business. You'll be part of a friendly and supportive team, with the stability of working for an established company. Based in Civica’s APAC business, you’ll report directly to the Divisional Finance Director—giving you great exposure and the chance to make a real impact. Key Responsibilities: Manage customer orders in coordination with the Sales Team and international colleagues Handle customer invoicing and Accounts Receivable processes Prepare and maintain the Cost of Sales schedule, including monthly reconciliations Oversee the Prepaid Support system, including monthly reconciliations and issuing customer statements Perform month-end tasks within strict deadlines Support ad hoc tasks such as invoicing for customer events Manage costs related to customer onsite support and raise expense recharge invoices Provide backup support for accounts staff during periods of leave Work closely with the wider Local Government team to ensure alignment with global processes and procedures Requirements What you will need to be successful in this role Exceptional level of organisation Strong analytical and interpersonal skills Outstanding attention to detail Proven experience using accounting systems Good level of knowledge across Microsoft Excel Friendly, approachable and communicative personality Eager to learn new concepts, participate in new projects and drive continual improvement Ability to multitask, manage competing priorities, negotiate deadlines and deliver on requests We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.   Benefits Why you'll love working with us. We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: We're all different - and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.    Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. Flexible Work - we have the technology and tools to support you to work from home and come into our offices to catch up and socialise with colleagues. Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.