Sales Enablement Manager (SaaS)

⭐️⭐️ NEWLY CREATED ROLE !! ⭐️⭐️ Who are we? So you might ask, who's CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk. As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections. We were established in 2010 and most recently were named as one of AFR's Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022 and 2023. We saw significant growth in 2024 and that's not about to change. We are on track to break records in 2025, scaling at pace, making this the perfect time to join CreditorWatch. Our Purpose ✅ Empower Australian businesses to trade confidently with their customers. Our Mission 🏆 We aim to be number one in our industry by delivering unique data insights and innovative products. Your Role & Team CreditorWatch is on a growth journey, and with that comes the need to scale and mature our sales enablement efforts. We're looking for a dynamic Sales Enablement Manager to join the team and support the development of world-class enablement experiences that empower our Sales, Customer Success and Go-To-Market teams to perform at their best.   This role will focus on knowledge and content management, enablement communications, and learning support, helping us deliver consistent, high-impact enablement across the business.   This role reports directly to the General Manager, Corporate & Mid-Market and is a full-time opportunity offering hybrid working conditions out of our Sydney CBD Office. Some of your responsibilities include and are not limited to:  Knowledge & Content Management   Own and maintain Seismic as our central enablement platform.   Conduct a content audit and implement best practices for content structure, tagging, usage, and retirement.   Partner with SMEs to create and maintain segment-specific playbooks, top tips, tools, and cheat sheets.   Ensure onboarding materials are complete, accessible and regularly updated.   Sales Team Communications   Support the development and execution of an audience-specific enablement communications plan.   Build a consistent rhythm for sales updates through Slack, email, and manager channels.   Partner with stakeholders to package platform changes, product updates and process rollouts into effective communications.    Learning & Training Support   Assist in building role-based learning pathways aligned to core competencies and business needs.   Support ongoing training programme delivery (live sessions, eLearning, resources).   Track and report on training engagement and completion metrics.   Coordinate accreditation processes and help guide sellers through enablement journeys.    Tools & Process Documentation   Collaborate on best practice guides and quick-start kits for tools like Sales Navigator, ZoomInfo, and Gong.   Ensure documentation is clear, up to date, and embedded in onboarding and ongoing training.    Our ideal candidate 3+ years’ experience in Sales Enablement, Revenue Operations, Learning & Development, or GTM enablement.  Hands-on experience with content platforms (ideally Seismic), LMSs, and communication tools like Slack.  Strong written and verbal communication skills — you know how to tailor messaging by audience.   Highly organised with a strong bias for action — you can juggle multiple projects and hit deadlines.   Comfortable working cross-functionally with Sales, CS, Product, and Marketing teams.   Passion for empowering others, enabling business change, and driving team performance.   Understanding of the sales process, methodologies, and tools.    Familiarity with sales training and content creation best practices.    More than just work 🏃🏽‍♀️ Keep Active – All employees get a Fitness First Platinum gym membership. ☕️ Daily Fuel – Barista-made coffee, breakfast, snacks, lunches and drinks on us – we got you! 📲 Phone Credits - We pay you $50 per month to put towards your plans - how good. ❤️‍🩹 Wellness Days – Receive an additional day off each month. Whether you’re pursuing physical activities, cultivating your mental wellbeing or supporting your community… this is your time to switch off from work. 💆🏽‍♂️ Monthly Massages – We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it. 💰 Bonus Shares – We offer our dedicated employees’ performance-based bonuses. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company. 🤩 Fun Activities – We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah… we own a boat) – these monthly team building activities will keep you feeling valued and connected. 👩🏻‍⚖️ Legal Services – Our employees get access to free legal services – from conveyancing and property advice to legal assistance around wills, trusts, powers of attorney and more. We make life easier for you, saving you time, money and unnecessary headaches. Our Values ⚡️ The 1%’ers add up – Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success. 👊🏼 We are dependable and trustworthy – Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them. 📈 We are committed to growth – Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. We are dedicated to the development of our business and our people. 🫶🏾 Our people make the difference – Just as we help small businesses think big, we help our employees achieve their aspirations. We provide our people with challenges and opportunities, supporting them to live their best lives. Recruitment Process – We like to keep it simple! Phone Screening – A deep dive into the company, role and experience required, including a thorough review of your match to the role – let’s get to know each other and ensure the opportunity is a match! Hiring Manager Meeting – This is an opportunity to showcase why your background and skill set aligns to the role and ask questions – be as curious as you want! Functional Meeting – Here you’ll be set up with a take home case-challenge that is designed to look into the way you think and approach certain situations. Values Meeting – We’d love to hear why CreditorWatch and see how you’d fit into our world. We are committed to you We offer a fantastic culture with open communication and rewards and recognition that include probation celebrations, all-staff birthday and service anniversary celebrations. We are an equal opportunity employer and committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.