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Caravan Park Reception/Housekeeper

Negotiable Salary

MHPR+PR Colac VIC, Australia

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The Role We’re seeking a friendly, organised Receptionist to be the welcoming face of our park. You’ll manage front-desk operations, support guests from booking to check-out, and ensure smooth daily operations. This role is ideal for someone passionate about customer service and eager to contribute to our busy, guest-focused team. Key Responsibilities Handle reservations, check-ins/check-outs, and payments efficiently. Respond to guest inquiries (phone, email, and in-person) with warmth and professionalism. Provide information about park facilities, local attractions, and policies. Resolve minor guest concerns promptly and escalate issues to the Manager when needed. Assist with administrative tasks, including filing, reporting, and coordinating maintenance requests. Collaborate with housekeeping and maintenance teams to ensure seamless guest experiences. What We’re Looking For Customer service experience (hospitality, retail, or similar roles preferred). Excellent communication skills and a positive, can-do attitude. Organizational skills to multitask in a fast-paced environment. Basic computer proficiency (booking systems training provided). Flexibility to work weekends, holidays, and occasional evenings. We Provide Full training on park systems, procedures, and customer service standards. A supportive team environment with opportunities for growth. Reporting Structure You will report directly to the Park Manager, who will provide ongoing guidance and support. How to Apply Send your resume and a brief cover letter to: pho******@******com + click to reveal REVEAL_DETAILS

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MHPR+PR Colac VIC, Australia
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