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Category:
Team Leaders

Workable
Scrum master
Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.
We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.
A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants.
We have an opportunity available for a The Scrum Master is a servant leader of the Agile team and a Scrum team coach for the team members and Product Owner.
Requirements
Role: Scrum Master
Location: Sydney
Key responsibilities of this newly created role include:
Lead the scrum team as a servant leader.
Craft a servant leadership style to be an example for all employees and aspiring leaders.
Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.
Guiding the team on how to get the most out of self-organization.
Develop with the team a sustainable pace of continuous improvement.
Help the team articulate, radiate, and actively remove impediments.
Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem-solving.
Create a positive team environment that empowers the team through the facilitation of discussion, decision-making, and conflict resolution.
Protects the team from both internal and external factors that may impact the team’s performance.
Actively working to develop new ways of communication, information radiation, and transparency for the team and their stakeholders.
Partner with the Product Owner to ensure a strong vision, backlog development and cadence.
Facilitate Agile ceremonies (incl. sprint planning, sprint reviews and retrospectives), ensuring that activities are time-boxed and artefacts are visible to the team (through visualization techniques and/or tools).
Radiate sprint team metrics that help the team see how they are doing.
Work with other stakeholders to validate and align dependencies
Working closely with the Agile coach to grow the team (if applicable).
Understand other processes and methodologies other than Agile and can speak intelligently about them and leverage other techniques to provide value to a team/enterprise.
Understand fundamentals of software development processes and procedures.
Understand the value of commitments to delivery made by a development team.
Understand incremental delivery and the value of metrics.
Understand backlog tracking, burndown metrics, velocity, and task definition.
Familiarity with common Agile practices and enhanced development practices.
Leadership and Communication
Demonstrate strong behavior and leadership that aligns with the program’s leadership
Technical skills
Benefits
We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success. We offer you great opportunities within a dynamically growing consultancy. You will elaborate and deliver best practice solutions and will be able to further develop your solution design, implementation and project 2 management skills.
At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative work environment and interesting training opportunities.

Sydney NSW, Australia
Negotiable Salary

Workable
Team Lead - Offensive Security
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
Our Team
Our culture is built on passionate individuals who thrive on solving challenges and embrace collaboration. By joining Datacom, you will become part of ANZ’s largest cybersecurity and connectivity services provider, proudly delivering cutting-edge offensive security services to customers. Using your red teaming, penetration testing, and application security expertise, you will help our customers protect their systems and prepare for emerging threats.
About the Role
As a Team Lead within Datacom’s Cybersecurity division, you will be responsible for leading and guiding a team of skilled offensive security professionals. You will play an instrumental role in developing innovative service offerings, helping organisations secure their critical applications and systems, and executing advanced breach and attack simulations to identify vulnerabilities before malicious adversaries can exploit them.
Your focus will encompass leadership, operational efficiency, planning, and delivery of offensive security services, including application security testing, red team engagements, penetration testing projects, and scenario-based attack simulations.
This role is perfect for an individual deeply rooted in offensive security with a passion for uncovering weaknesses, devising solutions, and advocating for secure development practices. You will have the opportunity to shape strategy, build technical capabilities, and lead your team in confronting real-world security challenges while driving customer success.
What You’ll Do
Take initiative in mentoring, coaching, and developing a team of offensive security professionals, building their expertise in red teaming, penetration testing, and breach simulation practices.
Actively engage with customers, demonstrating a hands-on approach to offensive security engagements, and providing expert advice on bolstering application and system defenses.
Lead the delivery of Datacom’s offensive security offerings, including advanced red teaming exercises, vulnerability assessments, penetration tests, and threat simulation services.
Collaborate across teams to promote innovation, improve service delivery, and align offensive security practices with evolving customer needs and market demands.
Foster relationships with technology vendors to expand and strengthen offensive security capabilities and tools.
Manage team resources, workload allocation, priority setting, and pipeline planning to maintain operational efficiency and ensure client satisfaction.
What You’ll Bring
A strong technical background in offensive security disciplines, including practical experience in red teaming, penetration testing, and application security.
Knowledge of cybersecurity frameworks and tools such as OWASP, MITRE ATT&CK, or similar methodologies.
Hands-on expertise in breach and attack simulations, vulnerability discovery, and secure coding practices.
At least 7+ years of cybersecurity experience, with a minimum of 5+ years dedicated to offensive security or application security engagements.
Relevant certifications such as OSCP, CRTO, CREST certifications, or similar qualifications to showcase your technical acumen.
Strong leadership skills and the ability to inspire, develop, and manage a high-performing team of professionals.
Why Join Us Here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Sydney NSW, Australia
Negotiable Salary

Workable
Service Desk Team Lead
We have just started the search for another highly motivated individual to join our team providing support to one of our largest clients. This varied and challenging role will be exciting for people want to deepen their Team Leadership skills and work in large, welcoming team to support very significant Queensland institutions. This role could be your next big thing if you pride yourself on your teamwork, professionalism and ability to work well under pressure.
Schedule is rotational (morning shift and night shift with weekends and public holidays work), based at our client's site.
Requirements
Demonstrated Team Lead/Supervisor experience within a fast-paced ICT service delivery function.
Experience in the use of ServiceNow especially knowledgeable with Incident, Request, Critical Incident, Change, Problem.
Certification in ITIL 4 Foundations.
Ability to understand current technologies from a support, training, and escalation perspective.
Accountabilities
Your part in the ongoing success of this team, will see you responsible for a variety of work, including, but not limited to:
Lead and manage the development of the team by providing guidance and advice relating to service catalogues and service desk activities, to ensure prompt and effective delivery of services to clients and key stakeholders.
Oversee ServiceNow ticketing system and ensure the effective management of the incident management and request fulfilment processes.
Coordinate administrative and technical workloads for the service desk team, including communicating and enforcing procedures, coordinating training, and providing feedback on quality assurance and customer satisfaction.
Monitor and report against the Service Desk queue and act as an escalation point for high priority incidents, to ensure the appropriate technical resource is assigned and issue/s resolve in a timely manner.
Review and ensure the effective management and continuous improvement of the Service Centre through the application of best practice procedures, governance, and compliance activities.
Manage Tier 1 technical support team in resolving queries via telephone, remote desktop tools or face to face to effectively coordinate resources, releases, and operational support activities and/or escalate major incidents, problem changes in adherence to service management principles.
Oversee and maintain quality control and assurance activities to ensure that work instructions for the documentation (routine and non-routine) ICT processes and standards are current and align with departmental policies and regulatory requirements.
Manage and maintain skills and knowledge of the team, through fostering teamwork and assisting with human resource management activities, including staff performance and development, training, and review.
Benefits
This is an exciting opportunity to join a growing ICT Service Centre, with a wonderful team culture and supportive working environment. There are a number of opportunities for you to learn and develop your career in IT with ample training provided on successful appointment into the role. We have a range of immediate opportunities available across Level 1, 2 and 3 so apply now!
First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

Kedron QLD, Australia
Negotiable Salary