Service Desk Team Lead

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants. We have an opportunity available for a The Scrum Master is a servant leader of the Agile team and a Scrum team coach for the team members and Product Owner. Requirements Role: Scrum Master Location: Sydney Key responsibilities of this newly created role include: Lead the scrum team as a servant leader. Craft a servant leadership style to be an example for all employees and aspiring leaders. Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Guiding the team on how to get the most out of self-organization. Develop with the team a sustainable pace of continuous improvement. Help the team articulate, radiate, and actively remove impediments. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem-solving. Create a positive team environment that empowers the team through the facilitation of discussion, decision-making, and conflict resolution. Protects the team from both internal and external factors that may impact the team’s performance. Actively working to develop new ways of communication, information radiation, and transparency for the team and their stakeholders. Partner with the Product Owner to ensure a strong vision, backlog development and cadence. Facilitate Agile ceremonies (incl. sprint planning, sprint reviews and retrospectives), ensuring that activities are time-boxed and artefacts are visible to the team (through visualization techniques and/or tools). Radiate sprint team metrics that help the team see how they are doing. Work with other stakeholders to validate and align dependencies Working closely with the Agile coach to grow the team (if applicable). Understand other processes and methodologies other than Agile and can speak intelligently about them and leverage other techniques to provide value to a team/enterprise. Understand fundamentals of software development processes and procedures. Understand the value of commitments to delivery made by a development team. Understand incremental delivery and the value of metrics. Understand backlog tracking, burndown metrics, velocity, and task definition. Familiarity with common Agile practices and enhanced development practices. Leadership and Communication Demonstrate strong behavior and leadership that aligns with the program’s leadership Technical skills Benefits We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success. We offer you great opportunities within a dynamically growing consultancy. You will elaborate and deliver best practice solutions and will be able to further develop your solution design, implementation and project 2 management skills. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative work environment and interesting training opportunities.

🛒 2IC – IGA Supermarket (Goldfields, Regional WA) $100,000 + Accommodation | 5 Weeks Annual Leave | Flexible Hours | Staff Discount | Work at Your Own Pace Ideal for candidates looking to relocate or start fresh in a welcoming regional community. Join a well-established, family-owned IGA supermarket in the heart of the Goldfields region of Western Australia. Operating for over 10 years, we’re proud to serve our local community with quality products and exceptional service. We’re now seeking a reliable and experienced 2IC (Second-in-Charge) to support store leadership and help drive performance across all departments. 💼 About the Role As 2IC, you’ll work closely with the Store Manager to oversee daily operations, support staff, and ensure high standards of merchandising and customer service. This is a hands-on leadership role ideal for someone ready to step up and make a meaningful impact—with the flexibility to work at your own pace in a supportive environment. Key Responsibilities: Assist with overall store operations and team supervision Maintain merchandising standards and stock control Support inventory management and supplier coordination Lead by example in delivering outstanding customer service Ensure compliance with safety and hygiene regulations Step into the Manager role when required 🎯 About You We’re looking for someone with solid experience in grocery retail and merchandising, who’s ready to take on more responsibility and grow into a leadership role. To be successful, you’ll need: Grocery and merchandising experience (essential) Strong leadership and communication skills A customer-first mindset and results-driven approach Ability to work independently and at your own pace Familiarity with IGA systems and standards (preferred) 💰 What’s On Offer $100,000 annual salary Accommodation included 5 weeks annual leave Flexible working hours Staff discount on groceries Work at your own pace in a supportive environment Full-time permanent role Long-term career potential with a respected national brand Be part of a family-owned business with over a decade of trusted service Ideal for candidates looking to relocate or start fresh 📍 Location Goldfields, Regional WA – enjoy a relaxed lifestyle, strong community spirit, and the natural beauty of Western Australia’s outback. TO APPLY: EMAIL RESUME AND COVER LETTER TO ADMIN@WILUNATRADERS.COM

Our Why  Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.  Our Team Our culture is built on passionate individuals who thrive on solving challenges and embrace collaboration. By joining Datacom, you will become part of ANZ’s largest cybersecurity and connectivity services provider, proudly delivering cutting-edge offensive security services to customers. Using your red teaming, penetration testing, and application security expertise, you will help our customers protect their systems and prepare for emerging threats. About the Role As a Team Lead within Datacom’s Cybersecurity division, you will be responsible for leading and guiding a team of skilled offensive security professionals. You will play an instrumental role in developing innovative service offerings, helping organisations secure their critical applications and systems, and executing advanced breach and attack simulations to identify vulnerabilities before malicious adversaries can exploit them. Your focus will encompass leadership, operational efficiency, planning, and delivery of offensive security services, including application security testing, red team engagements, penetration testing projects, and scenario-based attack simulations. This role is perfect for an individual deeply rooted in offensive security with a passion for uncovering weaknesses, devising solutions, and advocating for secure development practices. You will have the opportunity to shape strategy, build technical capabilities, and lead your team in confronting real-world security challenges while driving customer success. What You’ll Do Take initiative in mentoring, coaching, and developing a team of offensive security professionals, building their expertise in red teaming, penetration testing, and breach simulation practices. Actively engage with customers, demonstrating a hands-on approach to offensive security engagements, and providing expert advice on bolstering application and system defenses. Lead the delivery of Datacom’s offensive security offerings, including advanced red teaming exercises, vulnerability assessments, penetration tests, and threat simulation services. Collaborate across teams to promote innovation, improve service delivery, and align offensive security practices with evolving customer needs and market demands. Foster relationships with technology vendors to expand and strengthen offensive security capabilities and tools. Manage team resources, workload allocation, priority setting, and pipeline planning to maintain operational efficiency and ensure client satisfaction. What You’ll Bring A strong technical background in offensive security disciplines, including practical experience in red teaming, penetration testing, and application security. Knowledge of cybersecurity frameworks and tools such as OWASP, MITRE ATT&CK, or similar methodologies. Hands-on expertise in breach and attack simulations, vulnerability discovery, and secure coding practices. At least 7+ years of cybersecurity experience, with a minimum of 5+ years dedicated to offensive security or application security engagements. Relevant certifications such as OSCP, CRTO, CREST certifications, or similar qualifications to showcase your technical acumen. Strong leadership skills and the ability to inspire, develop, and manage a high-performing team of professionals. Why Join Us Here at Datacom? Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.  

Description: We’re opening a brand-new pawn shop in Northam and looking for the right person to join our team! No experience? No problem. If you’ve got the right attitude and a bit of common sense, we’ll teach you everything you need to know — from serving customers to learning how to cut, polish, and present items so they shine on the sales floor. What you’ll be doing: • Helping customers with loans, sales, and enquiries • Learning to price, clean, and present items for sale • Keeping the shop looking sharp and organised • General shop duties and teamwork We’re looking for: • Someone based in or near Northam • Friendly, honest, and willing to learn • Comfortable using a computer • Reliable and happy to work 5 days a week (Monday–Friday) Why join us? • Be part of a brand-new store from day one • Learn new skills in a unique industry • Supportive team environment If this sounds like you, email BrettGorry@me.com with a bit about yourself and why you’d be a good fit.

📍 Location: Onsite in Australia (Relocation Salary: 135-160K Position Overview We are seeking a highly skilled Datacenter Technician & Systems Administrator to support mission-critical IT infrastructure in a secure and dynamic environment. The ideal candidate will have hands-on experience troubleshooting and repairing hardware from leading manufacturers while ensuring seamless integration within computer networks. This role requires expertise in both legacy and modern IT systems, as well as an active TS/SCI security clearance with an adjudicated CI polygraph (adjudicated within the last four years). Key Responsibilities Diagnose, troubleshoot, and repair hardware from HPE/HPI, SGI, Brocade, OSS, SpectraLogic, and more. Perform operations and maintenance tasks for a variety of IT systems and storage solutions. Work with both legacy hardware (e.g., DEC Alpha) and modern IT infrastructure to ensure optimal performance. Support and maintain Linux-based open-source operating systems as well as legacy environments such as OpenVMS and HP-UX. Collaborate with internal teams to implement best practices in data center operations. Work independently and as part of a team to efficiently address technical challenges Requirements U.S. Citizenship with an active TS/SCI security clearance and adjudicated CI polygraph (within the last 4 years). Associate’s degree in Computer Technology or equivalent work experience. Strong interpersonal skills with the ability to work independently and with minimal supervision. Preferred Certifications (Highly desirable but not required) CompTIA A+ CompTIA Network+ CompTIA Security+ CASP (CompTIA Advanced Security Practitioner) Cisco CCNA / Cisco Security ITIL V3.0 Certification Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. About PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.  EOE, including disability/veterans.

Job Summary: We are looking for a reliable and hardworking Store Assistant to join our team. The ideal candidate will be responsible for maintaining cleanliness in the store, assisting customers, stacking shelves, organizing storage areas, and supporting daily operations to ensure a smooth and pleasant shopping experience. Key Responsibilities: Clean and maintain the store, including floors, shelves, and display areas. Greet and assist customers in a friendly and professional manner. Restock shelves and ensure products are neatly arranged and properly labeled. Monitor inventory levels and report shortages to the supervisor. Maintain cleanliness and orderliness in the storage/backroom area. Assist with receiving, unpacking, and organizing deliveries. Follow all health and safety regulations. Perform other duties as assigned by the supervisor or store manager. Requirements: Previous experience in retail or storekeeping is a plus but not required. Basic communication and customer service skills. Physically fit and able to lift/move items as needed. Reliable, punctual, and a good team player. Willing to work flexible hours, including weekends if required.